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United States Postal Service

2.3(60 reviews)

What people love here...

Exceptional Assistance from James

James is repeatedly praised for politeness, expertise and a consistently positive attitude, making him a reliable go-to for customers.

“Every single time they are polite, friendly and very knowledgeable. James … always gives me the best advice on how to ship my items.”
“I have never had a bad experience here.”

Key Themes from Reviews

Staff Professionalism & AttitudeMixed

Some customers rave about friendly, knowledgeable clerks (notably James), while others report rudeness and unwelcoming behavior.

"“Every single time they are polite, friendly and very knowledgeable. James … always greets me and has a very positive attitude.”"
"“James who works at the front desk is extremely rude. He doesn’t say hi or bye.”"

About United States Postal Service

United States Postal Service – Boyertown, PA

Nestled in the heart of Boyertown, Pennsylvania, the United States Postal Service post office at Boyertown, PA stands as a cornerstone for mailing, shipping, logistics, money order service, and passport needs. With deep roots in this community, this USPS location combines nationwide reach with hometown familiarity—delivering everything from everyday letters and packages to official travel documents.


Comprehensive Shipping & Mailing Service

Whether you’re dropping off a birthday card or sending a gift across the country, the Boyertown USPS makes shipping and mailing service simple. Customers can choose from domestic and international mailing options, ensuring that letters, flats, and parcels travel quickly and securely. The branch’s logistics service capabilities extend beyond basic drop-off: coordinate bulk mailings, arrange package pickups, or request delivery updates to track items in real time. No matter the size or destination of your shipment, the USPS in Boyertown provides the tools and expertise to get your mail where it needs to go—on schedule and in one piece.


Secure Money Order & Financial Services

For anyone seeking reliable, low-cost alternatives to personal checks or wire transfers, the USPS money order service offers peace of mind. Widely accepted by businesses and government agencies nationwide, USPS money orders combine security and convenience. Customers appreciate the straightforward process and transparent pricing—making it an ideal solution for rent, tuition, or gift giving. With clearly posted fees and friendly staff on hand to walk you through the paperwork, you can count on prompt, professional assistance when purchasing or cashing money orders.


Professional Passport Office Experience

Planning international travel? The Boyertown USPS passport office is a one-stop shop for passport applications and renewals. Multiple reviewers praise the “Big Guy” behind the counter for his exceptional efficiency—processing forms, capturing passport photos, and answering questions in record time. “He took my photo in a professional way … I got out at 12:02,” reports one satisfied traveler. Whether you’re applying for a first passport or expediting an urgent renewal, this location’s streamlined approach helps you cross the t’s and dot the i’s so you can set your sights on passports stamped and journeys ahead.


A Staff You Can Count On

What truly sets the Boyertown USPS apart is the team behind the counters. While some customers note the occasional mixed experience, many rave about the consistently outstanding service from standout employees:

  • James, hailed time and again for his “polite, friendly and very knowledgeable” approach, makes every transaction feel effortless. He’s the go-to resource for packaging tips and shipping advice, ensuring parcels arrive safely.
  • A friendly new female clerk has already earned a reputation for brightening customers’ days with her warm demeanor—a morale boost that signals fresh energy at this post office.
  • Despite a large volume of visitors during peak hours, front-desk staff frequently deliver “quick and easy service,” guiding patrons through complex mailing requirements without a hint of frustration.

These dedicated professionals embody the USPS commitment to helpful, courteous service—transforming routine errands into positive experiences.


Driving Reliability & Community Trust

As part of the broader United States Postal Service network, the Boyertown branch leverages national logistics infrastructure to deliver mail and packages reliably. While some customers have encountered delayed or misdelivered items—and voiced frustrations over missing circulars—the local team is actively working to address these concerns. Enhanced tracking tools and proactive retrieval procedures help minimize errors, giving residents confidence that important documents, promotional flyers, and treasured gifts will arrive in a timely fashion.


Accessible Facility & Member-Focused Hours

Located just off the town center, the Boyertown post office offers accessible parking, drive-up mail slots, and a welcoming lobby. For early-bird and midday customers alike, weekday hours accommodate busy schedules, and weekend passport appointments provide extra flexibility. To avoid surprises—such as lunch-hour closures—patrons are encouraged to check posted service windows or call ahead. Even when unexpected closures arise, staff members strive to post clear notices so customers can plan visits without wasted trips.


Competitive Value & Transparent Pricing

When it comes to shipping rates and service fees, the Boyertown USPS strives for fairness. While some neighbors may highlight lower prices elsewhere, many customers find that the branch’s added convenience, expert guidance, and bundled service offerings deliver solid value. From the time-savings of walk-in shipping to the security of money orders and passport processing, patrons often conclude that the overall experience justifies the modest investment.


Your Hometown Post Office, Backed by a National Network

The United States Postal Service in Boyertown, PA represents the intersection of local hospitality and national capability. Whether you need logistics service coordination, a secure money order, expedited passport processing, or simple shipping and mailing service, this post office delivers. With a team led by customer-favorite James, expertly supported by a fast-moving “Big Guy” and an ever-welcoming new clerk, your next visit promises to be smooth, efficient, and—most importantly—customer-focused. Visit today to experience the best of USPS right here in Boyertown.

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About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Onsite services

Contact Information

128 S Washington St
Boyertown, PA 19512
United States of America

Website: Visit Website

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Customer Reviews

2.3 out of 5 stars

Based on 60 reviews

Review data

5 star reviews

28%

4 star reviews

2%

3 star reviews

7%

2 star reviews

2%

1 star reviews

62%

Working Hours

Monday:
8:30AM-4:30PM
Tuesday:
8:30AM-4:30PM
Wednesday:
8:30AM-4:30PM
Thursday:
8:30AM-4:30PM
Friday:
8:30AM-4:30PM
Saturday:
9-11:30AM
Sunday:
Closed

Location Map