
United States Postal Service
The United States Postal Service in Mohnton, PA provides mail and package delivery services, with standout carriers like Jennifer and Holly known for their friendly and reliable approach. Customers also consistently applaud Cathy for her efficient and courteous counter service.
What people love about United States Postal Service
Jennifer, Outstanding Delivery Driver
Customers consistently name Jennifer as delivering reliable, problem-free service over many years.
Holly, Exceptionally Friendly Carrier
Holly is singled out for her warm demeanor and going “over the top nice” despite a high delivery volume.
Cathy, Courteous Counter Service
Unlike other counter staff, Cathy is praised repeatedly for polite, efficient service and friendly interactions.
Bridesmaid Dress Package Rescue
The team’s dedicated effort in a time-sensitive situation stands out as an example of exceptional customer care.
Key Themes from Reviews of United States Postal Service
Delivery Reliability
NegativeCustomers frequently report that carriers fail to attempt home deliveries—especially for oversized packages—forcing them to pick up parcels themselves.
Counter Staff Professionalism
NegativeMultiple visitors describe front-counter employees as rude, impatient, or condescending when helping customers.
Mail Carrier Friendliness & Performance
PositiveSeveral customers praise individual carriers by name for dependable, friendly service and consistent deliveries.
Mail Sorting & Accurate Delivery
NegativeResidents report frequent mis-delivery of mail and packages to wrong addresses or boxes, causing confusion and lost items.
Package Handling & Care
NegativePackages are often left in exposed spots, damaged by weather, or tossed around, indicating poor handling protocols.
Communication & Accessibility
NegativeCustomers struggle to reach staff by phone or get accurate tracking updates, leading to frustration when trying to resolve issues.
About United States Postal Service
Welcome to United States Postal Service – Mohnton, PA
Nestled in the heart of Mohnton, PA, the United States Postal Service (USPS) branch is your local hub for all things shipping, mailing, logistics, and money orders. As an enduring fixture of the community, we pride ourselves on providing essential postal and financial services with professionalism and dedication. Whether you’re dropping off a small letter, sending an oversized parcel, or securing a money order for rent or bills, our Mohnton post office is here to serve you.
Comprehensive Shipping and Mailing Solutions
At USPS Mohnton, we offer a full suite of shipping and mailing services to meet both personal and business needs. From First-Class Mail and Priority Mail to flat-rate boxes and certified mail, our array of options ensures you can tailor your shipment for speed, security, or cost-effectiveness. We understand that every package counts, whether you’re sending holiday gifts across the country or vital legal documents next door. Our goal is to make shipping and mailing as seamless as possible, giving you confidence that your items are routed efficiently through our national logistics network.
Reliable Money Order and Logistics Service
Need a safe, guaranteed way to send funds? Our money order service provides a secure alternative to cash or personal checks. USPS money orders are widely accepted, trackable, and backed by the full trust of the United States Postal Service. Beyond financial instruments, we handle logistics for small businesses and individuals alike. From label printing and customs documentation to package drop-off and pick-up coordination, our team works tirelessly to keep goods moving—locally, regionally, and across borders.
Personalized Delivery Excellence
While every large organization has its challenges, USPS Mohnton shines through the dedication of carriers like Jennifer and Holly. Customers regularly praise Jennifer’s consistency—“She goes above and beyond every day… never an issue”—and rave about Holly’s warmth: “The sweetest person I’ve ever met.” Their personal commitment turns daily deliveries into moments of connection, building trust one doorstep at a time. These standout employees exemplify the USPS mission to treat every customer with respect and reliability, ensuring that important mail and packages arrive safely and on time.
Dedicated Counter Service
Step up to our service counter, and you’ll find staff ready to guide you through postage rates, address verification, and shipping options. Cathy, in particular, has earned glowing reviews for her courteous, efficient approach: “Had a pleasant experience with Cathy… in-and-out service.” She and her colleagues strive to make every transaction straightforward—even when the line is long or paperwork is complex. Our postal clerks are trained to listen, answer questions, and offer solutions, whether you’re mailing a fragile gift or tracking an international parcel.
Commitment to Quality and Continuous Improvement
We recognize that no system is perfect, and we actively address feedback to enhance service reliability. Some customers have reported missed delivery attempts on oversized packages, mis-routing of mail, and occasional package exposure to the elements. Others cite difficulty reaching our branch by phone or getting clear tracking updates. Rest assured, USPS Mohnton is continually refining our processes:
- Improving carrier routes and scheduling so drivers make every delivery attempt.
- Reinforcing package-handling protocols to protect items from weather damage.
- Upgrading phone systems and online tracking for faster, clearer communication.
Real-life examples of our team’s dedication include the Bridesmaid Dress Package Rescue, where a time-sensitive order was tracked down and delivered just in time for a wedding rehearsal—exceeding expectations when it mattered most.
Community Engagement and Accessibility
As a cornerstone of Mohnton’s business landscape, the USPS branch does more than deliver mail. We partner with local schools for stamp-collecting programs, host neighborhood mailbox check-ins, and support small- business shipping workshops. Our drive-up and walk-in services are designed to accommodate busy schedules, while accessible parking and courteous curbside assistance welcome customers of all abilities. Even when challenges arise—like wrong-address deliveries or full mailboxes—our team is committed to listening and acting swiftly to restore confidence in the postal experience.
Connect with Your Mohnton Post Office
Ready to ship your next package, buy a money order, or simply say hello? Visit United States Postal Service – Mohnton, PA, at our central location on Main Street. We offer extended retail hours, self-service kiosks for quick drop-offs, and helpful staff who know the community by name. Experience the blend of nationwide infrastructure and hometown care that defines USPS Mohnton. Whether you’re a first-time visitor or a longtime patron, we look forward to serving your mailing, shipping, and financial service needs—today and every day.
Unique Details About United States Postal Service
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Onsite services
Alternative Local Businesses in Mohnton, PA
Contact Information for United States Postal Service
Mohnton, PA 19540
United States of America
County: Berks County
Phone: +1 800-275-8777
Website: Visit Website
Customer Reviews
1.9 out of 5 stars
Based on 62 reviews
Review data
5 star reviews
- 18%
4 star reviews
- 3%
3 star reviews
- 2%
2 star reviews
- 8%
1 star reviews
- 69%
Working Hours / Hours of Operation
- Monday:
- 8:30AM-4:30PM
- Tuesday:
- 8:30AM-4:30PM
- Wednesday:
- 8:30AM-4:30PM
- Thursday:
- 8:30AM-4:30PM
- Friday:
- 8:30AM-4:30PM
- Saturday:
- 10AM-12PM
- Sunday:
- Closed





