What people love here...
Exceptional Care from Suzanne (“Sooz”)
Sooz’s name appears in nearly every review with high praise for her expertise, warmth, and last-minute flexibility.
Key Themes from Reviews
Staff Expertise and CarePositive
Customers consistently praise the experienced, compassionate staff who treat pets like family.
About Willowood Kennel
About Willowood Kennel
Nestled in the rolling hills just outside Auburn, Pennsylvania, Willowood Kennel offers pet owners a premier destination for safe, comfortable, and attentive boarding. As a family-operated kennel, Willowood has earned a sterling reputation for treating every dog as if they were part of the family. Whether you’re planning a quick weekend getaway or an extended vacation, you can rest easy knowing your beloved companion is in expert hands.
Expert Staff & Compassionate Care
At the heart of Willowood Kennel is its remarkable team, led by owner Suzanne (“Sooz”) and her partner Jeff. Customers repeatedly praise their extensive knowledge and genuine warmth. One owner raves, “Suzanne aka Sooz is so knowledgeable, caring and takes wonderful care of all the pups,” while another notes, “Sooz and Jeff are super attentive and their staff is so kind and genuine.” This dedication shines through in every interaction, from greeting your dog by name to staying late for a last-minute drop-off. The staff’s passion for animal welfare means they’re prepared to accommodate special-needs pets with the same loving attention as any other guest.
Comfortable, Clean Accommodations
Willowood Kennel’s accommodations set it apart from standard boarding facilities. Each dog enjoys a private, temperature-controlled cottage outfitted with cushioned bedding, individual yards, and shaded lounge areas. As one guest explained, “They were in a heated little cottage … The little cottages are so cute & are heated & air conditioned.” Another owner celebrated the meticulous upkeep, saying, “Beautifully maintained, heated private kennels, and attention to every detail making my dog … feel right at home!” With ambient music, cozy corners, and secure fencing, your dog experiences both comfort and freedom throughout their stay.
Personalized Attention & Peace of Mind
Clients consistently highlight the tailored approach at Willowood. From dietary considerations to tailored play sessions, every aspect of your dog’s routine is respected. “Owner takes pride in taking care of the dogs that have special needs,” shared one grateful pet parent. Alongside individualized care, proactive communication keeps owners informed. Whether it’s a midday update text or a quick photo of your pup lounging in the sun, you’ll never wonder how your furry friend is doing. This seamless communication alleviates travel anxiety and reinforces the trust that so many have come to place in Willowood Kennel.
Serene Country Setting
Beyond the cottages and cabins, the kennel’s idyllic rural backdrop fosters a peaceful atmosphere that promotes wellbeing. Picture your dog exploring lush grass yards while horses graze nearby and chickens wander in the distance. According to one visitor, “A true hidden gem in a beautiful country setting!” Another guest noted the calming effect of the setting, remarking, “Calm outdoor atmosphere, private kennels … horses and chickens nearby.” This tranquil environment makes Willowood not just a kennel, but a country retreat for dogs who love the great outdoors.
Convenient Services for Busy Pet Parents
Understanding modern life’s demands, Willowood Kennel offers an array of conveniences designed to simplify your travel planning. Their highly praised pet courier service picks up and returns dogs right to your doorstep, ensuring a stress-free experience for both you and your pup. One satisfied client reported, “When he comes back from Willowood (via their courier service, another huge plus) … he’s immediately playful and full of life.” Combined with flexible drop-off and pick-up hours, Willowood’s services are engineered for your peace of mind and convenience.
Exceptional Value & Fair Pricing
Willowood Kennel’s dedication to quality care has fostered not only happy pets, but also contented owners who appreciate the fair pricing structure. “Accommodations are superb and the price is awesome. Would give 10 stars if possible!” enthused one customer, while another added, “Suzanne’s prices are reasonable and you sometimes want to take a gaggle of her regulars home, they are that cute!” The balance of top-tier facilities, expert staff, and personalized attention delivers unmatched value, ensuring that every dollar spent translates into security, comfort, and joy for your dog.
Book Your Dog’s Country Retreat Today
If you’re searching for a kennel in Auburn, PA, that combines professional expertise with a warm, home-like atmosphere, look no further than Willowood Kennel. With heated private cottages, individualized care, proactive communication, and a serene rural setting, Willowood stands out as a trusted partner in pet boarding. Contact Suzanne and the team today to reserve your dog’s next vacation—because every pup deserves to feel right at home.
Categories
About This Business
Accessibility
- Wheelchair accessible parking lot
Contact Information
Claim This BusinessCustomer Reviews
4.9 out of 5 stars
Based on 36 reviews
Review data
5 star reviews
- 92%
4 star reviews
- 6%
3 star reviews
- 3%
2 star reviews
- 0%
1 star reviews
- 0%
Working Hours
- Monday:
- 9-10AM,4-5PM
- Tuesday:
- 9-10AM,4-5PM
- Wednesday:
- 9-10AM,4-5PM
- Thursday:
- 9-10AM,4-5PM
- Friday:
- 9-10AM,4-5PM
- Saturday:
- 9-10AM,4-5PM
- Sunday:
- 9-10AM,4-5PM