Help Paying for Heating and Cooling in Berks County: LIHEAP and Grants
Every program that helps Berks County households pay for heat: LIHEAP dates and limits, the Crisis grant for a dead furnace, weatherization, utility help.

If your household income is at or below 150 percent of the federal poverty line, there is help paying for heating in Berks County this winter. A LIHEAP cash grant of $200 to $1,000 goes to your utility or fuel company, and a separate Crisis grant of up to $1,000 a season covers the moment the heat is about to go out.
The season opens Monday, November 2, 2026.
This is for any Berks household, renter or owner, that cannot cover the heating bill, a fuel delivery, or a dead furnace. There are separate programs for weatherizing the house and for a hardship on the utility bill.
If the furnace is the problem, the HVAC companies across Berks County are on one page, and the furnace section below says which program can pay one of them.
LIHEAP is the Low Income Home Energy Assistance Program, federal heating money that Pennsylvania's Department of Human Services pays out each winter. The federal poverty line (FPL) is the yearly income figure the federal government sets for a household of a given size, and most programs here set their limit as a percentage of it. At 150 percent, that is $23,940 for one person and $49,500 for four.
Which program is yours? Check which utility is on your bill, then find your row.
| Program | Who it is for, and what it does | How to apply |
|---|---|---|
| LIHEAP Cash | At or below 150 percent of FPL, renters and owners. One grant of $200 to $1,000 paid to your utility or fuel company. | compass.state.pa.us from November 2, 2026, by paper, or at the Berks County Assistance Office; 866-857-7095 |
| LIHEAP Crisis | Same limits, with a heating emergency. $25 to $1,000 a season for broken equipment, no fuel, or a shutoff. | Apply for LIHEAP, then call the County Assistance Office, 610-736-4228 |
| Weatherization (Berks Community Action Program) | At or below 200 percent of FPL. Free air sealing, insulation, heating system repair or replacement. | Call for an appointment, 610-375-9770 |
| UGI CAP | UGI gas customers at or below 150 percent. A monthly payment based on income. | Paper application through the organization for your ZIP code; 800-276-2722 |
| UGI Operation Share | UGI customers at or below 250 percent. Grants toward the heating bill. | Reading Salvation Army, 610-371-9956; Hamburg Salvation Army, 610-562-6840, for ZIP codes 19516, 19522, 19526, 19533, 19541 and 19555 (Hamburg, Fleetwood, Leesport, Shoemakersville, Mohrsville) |
| UGI LIURP | Within 200 percent, higher-than-average use. Insulation, air sealing, heating repairs, furnace tune-up. | Interest form or 800-844-9276 |
| Met-Ed PCAP | Met-Ed customers at or below 150 percent. A bill based on income; the past-due balance is eliminated. | Dollar Energy Fund, 888-282-6816 |
| Met-Ed WARM | At or below 200 percent, using 500 kWh a month or more. Free insulation and weatherstripping. | Online or 888-282-6816 |
| Dollar Energy Fund hardship grant | Met-Ed customers at or below 250 percent. One grant up to $600; open only if service is off. | LIHEAP and Crisis first, then 888-282-6816 |
| PPL OnTrack | PPL customers within the LIHEAP income table. Fixed payments; credit up to $3,150 with electric heat, $1,950 otherwise. | Online or 800-342-5775 |
| PPL Operation HELP | PPL customers within its income table ($39,900 for one, $82,500 for four). Grants applied to the bill. | Online through PPL's payment assistance application; Berks applications are processed by Community Action Partnership of Lancaster County, 717-299-7301 or 800-732-0018 |
| PPL WRAP | PPL customers at or below 200 percent, age 18 or older. Electric-heat homes may get insulation, air sealing, a heat pump. | Online or 888-232-6302 |
| Berks Redevelopment Authority Major Systems Program | Low-income owner-occupants in townships and boroughs. A deferred loan to repair or replace a heating system. | Intake form by mail; 610-781-9317 (city residents contact the City of Reading) |
| PA 211 East | Anyone in Berks who does not know where to start. Referral to utility and rent help, 24 hours a day. | Dial 211, or text your ZIP code to 898-211 |
Programs as posted by each agency as of September 2026; income limits change each year.
LIHEAP is the main help paying for heating in Berks County, and the season opens November 2.
The LIHEAP cash grant is $200 to $1,000, paid once, and it usually goes to your utility or fuel company as a credit on your account; a renter whose heat is folded into the rent gets the check directly.
The amount depends on household size, income, and what you heat with. Renters and homeowners both qualify, and you do not need an unpaid bill or public assistance to apply.
And cooling? Pennsylvania runs a cooling program through the weatherization agencies only when it is made available, repairing or replacing an air conditioner, heat pump or central air unit, and it targets homes that received LIHEAP the previous season or are already in weatherization work. The winter application is the door to it.
Does LIHEAP cover oil, propane, wood, or coal? Yes. A household that pays for a delivered fuel, directly to the delivery company or as part of the rent, is covered by both the cash and Crisis grants, and a Crisis grant for delivered fuel pays to fill the tank as far as the money allows.
When can you apply? The 2026-27 season opens Monday, November 2, 2026, and runs through Friday, April 23, 2027. Applications go in three ways:
- Online at compass.state.pa.us, on or after November 2.
- On paper, with a form requested from the LIHEAP helpline, 866-857-7095.
- In person at the Berks County Assistance Office, 625 Cherry Street, Reading, 8 a.m. to 5 p.m., 610-736-4211 (LIHEAP line 610-736-4228).
Do you qualify? The income limits are 150 percent of the federal poverty line:
| Household size | Maximum yearly income |
|---|---|
| 1 | $23,940 |
| 2 | $32,460 |
| 3 | $40,980 |
| 4 | $49,500 |
| 5 | $58,020 |
| 6 | $66,540 |
| 7 | $75,060 |
| 8 | $83,580 |
| Each additional person | add $8,520 |
What do you bring? Names and dates of birth for everyone in the house, Social Security numbers for every household member (anyone without one signs an energy assistance affidavit instead), proof of income for everyone, and a recent heating bill.
A broken furnace in winter: the Crisis grant, and who fixes it.
A Crisis grant is LIHEAP's emergency money, $25 up to a season maximum of $1,000, and you can get more than one until you reach the cap. It covers three situations:
- Broken heating equipment or leaking lines that must be fixed or replaced.
- A fuel supply of less than 15 days.
- A shutoff of your heat, or a notice that one is coming.
How do you get one? Apply for LIHEAP first, since the Crisis grant runs on the same application and the same 150 percent limit, then report the emergency to the Berks County Assistance Office on Cherry Street.
One rule surprises people: a shutoff notice from a regulated utility dated December 1 or later does not count as proof of an emergency until February 1, 2027, because the winter shutoff protection covered below is already in force.
Who fixes the furnace? Crisis money can pay for the repair of a broken furnace, the repair of the fuel lines feeding it, the loan of an auxiliary heater, or a new heating system if there is documentation that the old one cannot be repaired.
The County Assistance Office refers the job to Berks Community Action Program, which sends its own contractors, and the payment goes to the vendor, not to you.
Can you use your own contractor? You may ask for one, subject to the agency's review and possibly a second bid, and an outside installation is inspected before it is paid. If you are paying for the repair yourself, or want that second bid ready, the HVAC companies across Berks County are on one page, and our post on the best HVAC contractors in Berks County groups them by area, and our post on what HVAC contractors charge in Berks County says what a fair repair costs.
Which utility serves your Berks address, and what it offers.
Check the name on the bill, because every utility program in the table belongs to one company. UGI supplies natural gas to most of the county, Reading included. Met-Ed is the electric utility for Reading and for many Berks municipalities beyond the PPL list, Muhlenberg, Exeter, Hamburg, Leesport and Topton among them. PPL Electric serves two areas, one west of the city and one in the southern corner:
- Wyomissing, Wyomissing Hills, West Lawn and Shillington.
- Sinking Spring, Wernersville, Robesonia and Womelsdorf.
- Morgantown and New Morgan.
- Spring, Cumru, Heidelberg, Lower Heidelberg, South Heidelberg and Caernarvon townships.
Cumru Township and Shillington are split between the two companies, which is why the bill, not the address, decides.
What does UGI offer a gas customer who is behind? Three things: CAP, an income-based monthly payment; Operation Share, grants toward the bill through the Reading Salvation Army; and LIURP, which sends a crew to insulate, seal and tune the heating system in a high-use home.
And Met-Ed? PCAP for an income-based bill and a hardship grant, both through Dollar Energy Fund, the organization that takes Met-Ed's PCAP, hardship and WARM applications, and WARM for free insulation.
And PPL? OnTrack for fixed payments, Operation HELP for grants, and WRAP for weatherization in electric-heat homes. The income limits and phone numbers are in the table above.
Can the utility shut off your heat in January? From December 1 through March 31, an electric or gas utility may not shut off a household at or below 250 percent of the poverty line without permission from the Public Utility Commission. If a shutoff is threatened in that window, the PUC's consumer line is 800-692-7380.
Weatherization is the free fix that cuts the bill.
Weatherization means sealing and insulating the house so it burns less fuel, and in Pennsylvania it is free for households at or below 200 percent of the federal poverty line, about $66,000 a year for four. Priority goes to older residents, people with disabilities, families with children, and high energy users.
What does the crew do? Air sealing; attic, wall, basement and crawlspace insulation; and heating system modification or replacement to make it more efficient or safer. That last part matters if your furnace is old but still running, because weatherization can include repairing broken heating equipment.
How do you apply in Berks? The county's agency is Berks Community Action Program. Call the weatherization line, 610-375-9770, for an appointment.
Bring proof of the household's income for the past 12 months and proof that you own the property; a renter needs the landlord's contact and permission. A home weatherized in the last 15 years is not eligible again.
Rebates and credits that lower a replacement.
Is there still a federal tax credit for a new furnace or heat pump? No. The credit for efficient furnaces, air conditioners and heat pumps ended for equipment installed after December 31, 2025. Pennsylvania's Home Energy Rebates program, the one meant to cover up to 100 percent of a project for low-income households, has not launched.
What is open?
- UGI gas customers: $500 for an ENERGY STAR gas furnace installed before September 30, 2026, while funds last, with the application filed within 90 days of installation.
- The Berks Redevelopment Authority's Major Systems Program: a one-time deferred payment loan for low-income owner-occupants of a single-family home, and a heating system counts as a major system. Township and borough residents only; city residents contact the City of Reading. 610-781-9317.
Before you sign a replacement quote, our post on the $5,000 rule for repair or replace helps you decide whether the old furnace is worth fixing, the furnace replacement cost in Berks County post shows what the job runs here, and the HVAC contractors guide covers what to check on the company.
If you do not know where to start.
Dial 211. PA 211 East covers Berks 24 hours a day, by phone or by texting your ZIP code to 898-211, and it routes you to utility and rent help.
Before November 2 there is no new LIHEAP application to file (last season's recipients get a pre-season application or a postcard in the mail), so this is the door to start with.
The Reading Salvation Army, 301 South 5th Street, has case managers who sign people up for UGI CAP and Operation Share (the Hamburg, Fleetwood, Leesport, Shoemakersville and Mohrsville ZIP codes go to the Hamburg Salvation Army), and its Emergency Food and Shelter Program helps with oil or propane for heat and with overdue utility bills.
Questions people ask about heating help in Berks County.
Who qualifies for LIHEAP in Berks County?
Any Berks household with income at or below 150 percent of the federal poverty line: $23,940 a year for one person, $49,500 for four, and $8,520 more for each person past eight. Renters and homeowners both qualify, and you need neither public assistance nor an unpaid bill. The limits reset each year.
When does LIHEAP open in Pennsylvania?
The 2026-27 season opens Monday, November 2, 2026, and runs through Friday, April 23, 2027. Apply online at compass.state.pa.us on or after November 2, by paper, or at the Berks County Assistance Office, 625 Cherry Street, Reading.
Does LIHEAP pay for furnace repair?
Yes, through the Crisis grant, which covers broken heating equipment or leaking lines that must be fixed or replaced, up to the $1,000 season maximum, with the payment going to the vendor. Apply for LIHEAP, then report the breakdown to the County Assistance Office at 610-736-4228.
Is there help paying for heating oil in Berks County?
Yes. LIHEAP's cash and Crisis grants cover oil, kerosene, propane, wood and coal, and a Crisis grant for delivered fuel pays to fill the tank as far as the money allows, off-hour delivery charges included. The Reading Salvation Army's Emergency Food and Shelter Program also helps households that need oil or propane for heat.
Sources
- PA Department of Human Services, "Apply for the Low Income Home Energy Assistance Program (LIHEAP)": cash grant range, one-time payment to the vendor, Crisis situations, income table effective February 1, 2026, renters and owners.
- PA Department of Human Services, "2026/27 Low Income Home Energy Assistance Program (LIHEAP) Season" (PDF): season dates November 2, 2026 to April 23, 2027, Crisis range $25 to $1,000, application routes, Crisis requests through the County Assistance Office.
- PA Department of Human Services, "Shapiro Administration Announces Opening of 2025-26 LIHEAP Season" (December 2, 2025): eligibility at or below 150 percent of the federal poverty limit.
- PA Department of Human Services, "LIHEAP resources": apply for LIHEAP before a Crisis grant is considered; report an emergency to the County Assistance Office.
- PA Department of Human Services, LIHEAP brochure HSEA 18 (June 2026, PDF): documents to bring, no public assistance or unpaid bill required, more than one Crisis grant up to $1,000.
- PA Department of Human Services, "FY 2027 LIHEAP Proposed State Plan" (PDF): deliverable fuels (oil, kerosene, propane, wood, coal), fuel paid as part of rent, Crisis repair and replacement uses, vendor payment, Emergency Services Program, Social Security affidavit, winter termination notices not proof of emergency.
- PA Department of Human Services, "County Assistance Office information": Berks County Assistance Office address, hours, and phone numbers.
- PA Department of Community and Economic Development, "Weatherization Assistance Program (WAP)": measures, 200 percent eligibility, priority groups, apply through the local agency.
- PA Department of Community and Economic Development, "Weatherization agency list": Berks Community Action Program as the Berks agency, (610) 375-9770.
- Berks Community Action Program, "Weatherization brochure" (PDF): call for an appointment, 12 months of income and proof of ownership, free service, 15-year rule.
- Cornell Law School LII, 42 U.S.C. 6865: no further weatherization assistance for 15 years after a prior weatherization.
- UGI Utilities, "Natural gas in Reading and Berks County": UGI gas service across Reading and most Berks municipalities.
- UGI Utilities, "Customer Assistance Program (CAP)": 150 percent limit, income-based payment, paper application to the ZIP-code organization.
- UGI Utilities, "Operation Share": 250 percent limit, energy assistance grants.
- UGI Utilities, "Operation Share community based organizations": Reading Salvation Army, 301 S. 5th Street, 610-371-9956.
- UGI Utilities, "LIURP": 200 percent limit and higher-than-average use, services, 800-844-9276, 200 percent income table used for the $66,000 figure.
- UGI Utilities, "Natural gas furnace rebate": $500 ENERGY STAR furnace rebate, install before September 30, 2026, funds pending, 90-day application window.
- FirstEnergy, "Met-Ed assistance programs": PCAP, Dollar Energy Fund hardship fund, 888-282-6816.
- FirstEnergy, "WARM program" (June 4, 2026): 500 kWh minimum, 200 percent limit, insulation and other no-cost improvements.
- FirstEnergy newsroom, "Inspection and maintenance work nears completion to enhance service reliability in Met-Ed" (June 24, 2024): Berks municipalities in Met-Ed territory, Reading included.
- Dollar Energy Fund, "FirstEnergy PCAP": 150 percent limit, LIHEAP and WARM participation.
- Dollar Energy Fund, "FirstEnergy Pennsylvania Hardship Program": $600 maximum, 250 percent limit, open only to customers whose service is off, LIHEAP and Crisis first.
- PPL Electric Utilities, "PPL service area": Berks boroughs and townships in PPL territory.
- PPL Electric Utilities, "OnTrack": fixed payments, $3,150 and $1,950 credit maximums, income table.
- PPL Electric Utilities, "OnTrack brochure" (PDF): 800-342-5775.
- PPL Electric Utilities, "Operation HELP grants": grants applied to the bill, not repaid, income table.
- PPL Electric Utilities, "Operation HELP agencies": Berks applications through Community Action Partnership of Lancaster County, 717-299-7301.
- PPL Electric Utilities, "WRAP": 200 percent limit, age 18, electric-heat upgrades, 888-232-6302.
- Pennsylvania Code, 52 Pa. Code § 56.100: no termination December 1 through March 31 for households at or below 250 percent of the federal poverty level without Commission authorization.
- PA Public Utility Commission, "PUC urges consumers: call utilities now to stay warm, safe and connected this winter" (November 3, 2025): December 1 winter moratorium start, Bureau of Consumer Services 800-692-7380.
- PA Public Utility Commission, "PUC urges consumers to contact utilities about payment of past-due or high bills as annual winter utility termination moratorium ends on March 31" (March 28, 2023): the December 1 to March 31 shutoff rule.
- PA 211 East, home page: dial 211, text your ZIP code to 898-211, 24/7/365.
- PA 211 East, "Berks County": utilities and rental assistance referrals for Berks residents.
- The Salvation Army Reading Citadel, "Equip families": case managers sign up clients for UGI CAP and Operation Share; Emergency Food and Shelter Program for oil or propane and overdue utility bills.
- Redevelopment Authority of the County of Berks, "Major Systems Program (MSP)" (January 15, 2023): townships and boroughs only; city residents contact the City of Reading.
- Redevelopment Authority of the County of Berks, "Major Systems Program handout" (PDF hosted by Topton Borough, 2022): deferred payment loan, owner-occupied single-family homes, heating system repair or replacement, 610-781-9317.
- IRS, "Energy Efficient Home Improvement Credit" (updated April 28, 2026): credit available for improvements made through December 31, 2025.
- PA Department of Environmental Protection, "Inflation Reduction Act home energy rebates": Home Energy Rebate programs not yet launched.
- Penn Energy Savers, home page: rebates up to 100 percent of project cost for low-income households once the program launches.
- Prices and program figures in this post were read on September 4, 2026 and change; check the source before you rely on one.