ACNB Bank
ACNB Bank in Lancaster is a community bank offering personal and business accounts along with home lending services. Reviewers consistently point to friendly, relationship-focused staff who treat customers like family from day one.

What people love about ACNB Bank
Danielle, Will, and Eric
These three employees are called out by name as the reason the branch feels personal and exceptional.
Danielle, Will, and Eric make you feel like family.
this branch is AMAZING!
Efficient Home Loan Process with Michael
A named lending specialist is credited with making a typically complex home loan process smooth and efficient.
I also used Michael for a new home loan and he made the process so efficient.. So grateful!!!
Key Themes from Reviews of ACNB Bank
Customer Service Quality
Customers consistently describe the service they receive at the branch as excellent and top-tier.
Customer service is second to none.
Great service!
Staff Friendliness and Helpfulness
Reviewers highlight a friendly, welcoming team that is readily willing to assist them.
Staff is very friendly and always willing to help.
everyone there was warm and welcoming.
Personal, Family-Like Treatment
Customers feel treated like family rather than just account numbers, which they value highly.
Danielle, Will, and Eric make you feel like family.
I have been treat like family since day 1!
Relationship-Focused Banking
Customers praise the bank's emphasis on genuine personal relationships with its clients.
We ended up moving her to Traditions Bank as everyone there was warm and welcoming. Great Business is about relationships.
#1 bank in lancaster area!!!
About ACNB Bank
ACNB Bank operates a full-service branch at 1687 Oregon Pike in Lancaster, Pennsylvania, serving customers in Manheim Township and the surrounding communities of Lancaster County. The office provides the range of deposit, lending, and cash management services associated with a community bank, including personal checking and savings accounts, consumer and residential lending, and commercial banking for small and mid-sized businesses. The branch can be reached at +1 888-334-2262, the bank's general customer service line.
Background and Corporate Structure
ACNB Bank is the banking subsidiary of ACNB Corporation, a financial holding company headquartered in Gettysburg, Pennsylvania. The institution traces its origins to 1857, when it was chartered as Gettysburg National Bank, making it one of the older continuously operating banks in south central Pennsylvania. Over the past century and a half the bank expanded from a single county seat office into a regional franchise with locations across Adams, Cumberland, Franklin, Lancaster, and York counties in Pennsylvania, along with a footprint in Frederick, Carroll, and Baltimore counties in Maryland. The Maryland expansion followed the 2020 acquisition of Frederick County Bancorp, and further growth in Cumberland County came through the 2023 acquisition of Traditions Bancorp's predecessor market peers and other regional transactions.
The Oregon Pike office came into the ACNB network through the company's combination with Traditions Bancorp, Inc., the York-based parent of Traditions Bank, in 2025. Traditions Bank had built a presence in Lancaster County with a particular emphasis on relationship banking, residential mortgage origination, and small business lending. Following the merger, the former Traditions offices were converted to the ACNB Bank name while retaining much of their local staffing and market focus. Customers of long standing at this location may still associate the branch with its former identity, and the transition brought access to a larger balance sheet and an expanded set of wealth management and insurance capabilities.
Location and Setting
Oregon Pike is the local name for Pennsylvania Route 272, a north–south corridor that runs from the city of Lancaster toward Brownstown, Ephrata, and points north in the county. The 1687 address places the branch in the commercial stretch of Manheim Township, north of the Lancaster city line and within reach of the Landis Valley area, Neffsville, and the residential neighborhoods that surround Oregon Pike and Lititz Pike. The corridor carries a mix of retail centers, medical offices, and small business tenants, and the branch draws both household customers from nearby neighborhoods and commercial clients operating along the Route 272 and Route 30 corridors.
The site includes a parking lot with wheelchair accessible spaces, and the building has a wheelchair accessible entrance. Customers planning an in-person visit for account opening, safe deposit access, or a loan consultation are generally advised to confirm current lobby and drive-up hours by phone, as branch schedules vary by location and season.
Personal Banking Services
The retail side of the branch handles the products most households need from a depository institution:
- Personal checking accounts, including basic, interest-bearing, and relationship-tier options
- Statement and money market savings accounts
- Certificates of deposit across a range of terms
- Individual Retirement Accounts and other retirement deposit products
- Debit cards, online and mobile banking, mobile deposit, and electronic bill payment
- Safe deposit boxes and other in-branch services subject to availability at the location
On the consumer lending side, the bank originates residential mortgages, home equity loans and lines of credit, vehicle loans, and personal installment credit. Mortgage lending was a notable strength of the Traditions organization before the merger, and the Lancaster market continues to be served by loan officers who handle purchase financing, refinancing, and construction lending. Borrowers typically work with an assigned lender from application through closing rather than moving between departments, an approach that community banks often use to differentiate themselves from larger national originators.
Business and Commercial Banking
A meaningful share of the branch's activity involves business clients. ACNB Bank offers commercial checking and analysis accounts, business savings and money market accounts, merchant services, remote deposit capture, ACH origination, and treasury management tools designed for companies managing payroll and vendor payments. Credit products include commercial real estate mortgages, equipment financing, working capital lines of credit, and term loans. The bank also participates in U.S. Small Business Administration lending programs, which can be relevant for newer companies, acquisitions, and owner-occupied real estate purchases that may not fit conventional underwriting.
Lancaster County's economy includes a broad base of family-owned manufacturers, agricultural operations, construction firms, professional practices, and retail and hospitality businesses. Community banks operating in this market typically compete on local underwriting authority and the ability to reach a decision-maker directly, and ACNB positions its commercial team along those lines.
Wealth Management and Insurance
Beyond deposits and loans, ACNB Corporation offers trust and investment services through its wealth management division, which provides investment management, trust administration, estate settlement, custody services, and retirement plan services for individuals, families, and institutions. The corporation also owns Russell Insurance Group, an insurance agency subsidiary offering property, casualty, life, and health coverage to personal and commercial clients. These affiliated services allow branch staff to refer customers internally rather than sending them to outside providers.
Practical Information for Customers
- Address: 1687 Oregon Pike, Lancaster, PA 17601
- Telephone: +1 888-334-2262 (general customer service)
- Business type: Full-service commercial bank branch
- Accessibility: Wheelchair accessible entrance and parking lot
- Deposits are insured by the Federal Deposit Insurance Corporation up to applicable limits
- Account servicing is also available through online and mobile banking channels and a network of ATMs across the bank's Pennsylvania and Maryland markets
Character of the Branch
The Oregon Pike office functions as a neighborhood banking center rather than a transaction-only outlet. Staff handle account openings, loan intake, business cash management setup, and problem resolution on site, and customers frequently deal with the same personnel across multiple visits and multiple products. That continuity, combined with the resources of a holding company with more than a billion dollars in assets and a history dating to the mid-nineteenth century, defines how the location operates within the competitive Lancaster County banking market.
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Unique Details About ACNB Bank
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact ACNB Bank
Lancaster, PA 17601
United States of America
County: Lancaster County
Phone: +1 888-334-2262
Website: Visit Website
Customer Reviews
4.4 out of 5 stars
Based on 7 reviews
Review data
5 star reviews
- 86%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 14%
Working Hours / Hours of Operation
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed