What people love here...

Exceptional Service from Santos Pabon

Santos is singled out by name for clear, hands-on guidance and courteous assistance.

“Santos Pabon was incredibly helpful, even explained how to install [wiper blades]. I would give his customer service… a 10.”
“…assistant manager Santos is respectful, courteous and helpful.”

Key Themes from Reviews

Staff Helpfulness & FriendlinessMixed

Customers frequently praise friendly, knowledgeable staff who go out of their way to help, but some encounter rude or disengaged employees.

"“Great employees. #1 helpful people. I appreciate it!”"
"“There is a guy who is very rough and unprofessional… Stay away from this guy.”"

About Advance Auto Parts

Advance Auto Parts – Your One‐Stop Auto Parts & Accessories Destination in Reading, PA

Nestled in the heart of Reading, PA, Advance Auto Parts is more than just an auto parts store. We’re your neighborhood car accessories store, car battery store, tool rental service, and truck accessories store—all under one roof. Whether you’re a DIY enthusiast tackling weekend projects or a professional mechanic looking for quality parts on the fly, our mission is to get you back on the road safely and sooner.

A Comprehensive Selection for Every Vehicle

At Advance Auto Parts, you’ll find an extensive inventory that caters to cars, trucks, SUVs, and more. From spark plugs and brake pads to high-performance filters and floor mats, we stock name-brand and budget-friendly parts alike. Our online catalog and in-store shelves are constantly updated so you can count on real-time availability. While some customers have noted occasional gaps between advertised items and on-hand stock, our team works diligently to keep shelves full and to suggest suitable alternatives when your first choice isn’t in reach.

Expert Assistance That Makes the Difference

One of the hallmarks of our Reading, PA location is the deep product knowledge and genuine care shown by our team—especially by customer favorites like Santos Pabon and Liz.
• Santos Pabon has earned rave reviews for his clear, step-by-step guidance. Customers say he not only finds the right wiper blades but also explains installation techniques in a way that boosts confidence.
• Liz has built a reputation for going above and beyond, whether it’s hunting down a rare part for a classic Beetle or double-checking fitment details. Her proactive approach turns what could be a frustrating search into a smooth, personalized experience.

We aim for every visit to deliver that same level of one-on-one attention. While some guests have encountered a less engaged team member or two, the majority depart impressed by the friendly greetings, hands-on help, and tailored solutions they receive.

Fast, Convenient Services to Keep You Moving

Speed and convenience are critical when your schedule is tight. Our free battery installation service stands out as a crowd favorite—when staffed and available, we’ll swap out your old car battery on the spot, so you’re back on the road in minutes. “He installed it for me immediately,” one customer shared, “and I was very happy with their prompt and friendly service.”

We also offer tool rental services for everything from spring compressors to specialty brake tools. Rent what you need for a fraction of the purchase price, complete your repair, and return the tool—no long-term commitment required. This flexible option is ideal for occasional DIYers who don’t want to invest in a seldom-used tool set.

Streamlined Returns & Exchanges

We understand that buying the wrong part can derail your day. Our returns and exchange policies aim to be clear and consistent. Although a few customers have experienced rigidity—especially with opened items—our goal is to listen to your concerns and find a fair resolution, whether it’s an immediate exchange or a store credit for future purchases.

The 5th Street Location: A Shining Example

If you’re in Reading and want the full Advance Auto Parts experience, many locals recommend heading straight to our 5th Street store. Led by Store Manager Charlie, with support from Assistant Manager Santos and associate Erick, this tight-knit team consistently earns top marks for teamwork, professionalism, and quick service. “I’ll drive across town passing two other Advanced Autos to shop here,” says one loyal patron, highlighting the difference a cohesive, well-staffed location can make.

Commitment to Improvement

We recognize that lines can sometimes be longer than expected and that order accuracy is paramount. Understaffing at peak times and occasional mix-ups can impact your visit. That’s why we’re continuously hiring and training new associates, refining our inventory management system, and streamlining our checkout process. Our promise to you: ongoing enhancements that translate into faster service, fewer errors, and a consistently positive experience.

Why Choose Advance Auto Parts in Reading, PA?

• Extensive selection of auto and truck accessories
• Free on-site battery installation when staff is available
• Convenient tool rental for DIY repairs
• Knowledgeable experts like Santos Pabon, Liz, Charlie, and Erick
• Clear, customer-friendly return and exchange policies
• A neighborhood presence you can trust

Whether you need a replacement battery, a custom tool, or expert advice on truck accessories, Advance Auto Parts in Reading, PA, is ready to help. Stop by today—or browse our inventory online—to experience firsthand why so many drivers rely on us as their preferred auto parts and car accessories store. We look forward to welcoming you!

Description

Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.

About This Business

Parking

  • Free parking lot

Payments

  • Checks
  • Debit cards
  • Credit cards

Planning

  • Quick visit

Recycling

  • Batteries

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • In-store pickup
  • Onsite services
  • In-store shopping

Contact Information

3409 N 5th Street Hwy
Reading, PA 19605
United States of America

Website: Visit Website

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Customer Reviews

4.1 out of 5 stars

Based on 256 reviews

Review data

5 star reviews

51%

4 star reviews

25%

3 star reviews

11%

2 star reviews

5%

1 star reviews

8%

Working Hours

Monday:
7:30AM-9PM
Tuesday:
7:30AM-9PM
Wednesday:
7:30AM-9PM
Thursday:
7:30AM-9PM
Friday:
7:30AM-9PM
Saturday:
7:30AM-9PM
Sunday:
9AM-6PM

Location Map