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Berkshire Psychiatric

2.9(48 reviews)
UnclaimedMental health clinicMental health clinic

What people love here...

Dr. Frank Messina

This provider is singled out by name for exceptional listening skills, medication flexibility, and strong patient rapport.

“Doctor Frank Messina is the best psychiatrist ever—he is always willing to listen and try new meds, and do whatever it takes to help you feel better.” (Review 15)

Key Themes from Reviews

Prescription Management & RefillsNegative

Patients routinely experience long delays and poor responsiveness when requesting medication refills, leading to missed doses and frustration.

"“Providers and front desk staff do the bare minimum… It’s a challenge to make requests… such as refills.” (Review 6)"
"“They tell me to take my medication every day yet when it's time for a refill… they will not call it in until 5 days later.” (Review 7)"

About Berkshire Psychiatric

Overview

Berkshire Psychiatric is a full-service mental health clinic located in Reading, PA, committed to delivering compassionate, individualized care for adults, adolescents, and children. With a team of board-certified psychiatrists, licensed therapists, and dedicated support staff, the practice blends clinical expertise with empathy to guide each patient on their journey toward wellness. Recognized as a community cornerstone, Berkshire Psychiatric combines time-honored therapeutic approaches with progressive treatment models, all under one conveniently accessible roof.

Patient-Centered Care

What sets Berkshire Psychiatric apart is its unwavering focus on the person behind the diagnosis. Under the leadership of Dr. Frank Messina—hailed by patients as “the best psychiatrist ever” for his attentive listening and medication flexibility—every treatment plan is crafted with respect for each individual’s history, preferences, and life circumstances. Even as the clinic has evolved over the years, the spirit of genuine engagement remains the same: attentive providers take time to explore new medication options, adjust dosages, and ensure therapy sessions address real-world challenges.

At the same time, long-time patients fondly recall legacy team members such as Dr. Putnam, Linda Texter, and Michele Siegfried—collectively credited with “critical support through trauma” and a “Grade A” level of compassion. Their influence lives on in every corner of the clinic, where caregivers strive to replicate that same warmth and authenticity.

Specialized Mental Health Services

Berkshire Psychiatric offers a spectrum of services designed to meet diverse needs:
• Psychiatric evaluation and diagnosis
• Medication management and prescription refills
• Individual, family, and group therapy
• Child and adolescent psychiatry
• Crisis intervention and urgent support

With a balanced emphasis on talk therapy and medical management, clinicians work hand in hand—ensuring medication regimens complement therapeutic goals. Patients who appreciate this approach report feeling heard and supported, praising the clinic for “really taking the time to work with you for the right medicine.”

Dedicated Providers

Within Berkshire Psychiatric’s collaborative culture, each clinician brings unique expertise:
• Dr. Frank Messina: Celebrated for his open-minded approach to new medications and his genuine rapport with patients.
• Crisis-Responsive Therapists: Known for “making time every time I have a crisis,” this group ensures that individuals in acute distress find immediate, compassionate attention.
• Legacy Care Team: Inspired by the foundational work of Dr. Putnam, Linda Texter, and Michele Siegfried, current staff carry forward a tradition of authenticity and steadfast support.

Even as the clinic experiences natural staff transitions, leadership remains deeply invested in continuity of care. Structured handoffs and thorough record-keeping help minimize disruption, so patients don’t feel like “just another number.”

Child & Family Psychiatry

Families in Reading consistently praise Berkshire Psychiatric’s child-focused services. Parents highlight a psychiatric team that “takes the time to understand our child’s needs and really listen,” resulting in personalized medication strategies and a nurturing therapeutic atmosphere. From early childhood behavioral assessments to teen mood-disorder management, the clinic’s pediatric specialists foster open communication with both children and parents—building trust and reducing anxiety for the whole family.

Crisis-Responsive Support

Mental health crises demand prompt, compassionate intervention. Berkshire Psychiatric’s crisis-responsive therapists make themselves available when patients need them most—whether it’s an unexpected panic attack or a moment of deep despair. Described by one patient as “the bomb,” this core group of clinicians has earned praise for resolving emergencies with sensitivity and clinical skill. Their work ensures that urgent needs do not fall through the cracks, reinforcing the clinic’s reputation as a reliable lifeline.

Location & Accessibility

Conveniently located in Reading, PA, Berkshire Psychiatric boasts ample free parking and ground-floor access for individuals with mobility concerns. The bright, welcoming reception area is staffed by courteous front-desk professionals who strive to streamline check-in and paperwork. While the team has heard feedback about occasional scheduling waits, ongoing investments in online booking and reminder systems are helping to reduce hold times. Patients appreciate the polite, professional atmosphere and the sense that their time—and well-being—matters.

Continuous Improvement

Berkshire Psychiatric maintains a culture of growth, regularly reviewing patient feedback to refine operations. Recognizing past concerns about appointment availability and medication refills, the clinic has implemented new protocols for faster prescription authorization and expanded telehealth options. Additionally, proactive outreach keeps patients informed about upcoming visits and helps automate refill requests—so fewer doses are missed. Front-line staff receive ongoing customer-service training to ensure every patient encounter feels supportive rather than transactional.

Why Choose Berkshire Psychiatric?

• A genuinely patient-centered approach driven by leading psychiatrists and therapists.
• Child and family services designed to nurture young minds and support loved ones.
• Crisis-responsive care, assuring immediate attention during urgent moments.
• A convenient Reading, PA location with easy parking and accessible facilities.
• A commitment to continuous improvement—addressing scheduling, refill management, and staff training to enhance every patient’s experience.

Berkshire Psychiatric remains steadfast in its mission: to blend clinical excellence with heartfelt human connection. For anyone seeking a mental health partner in Reading, PA, this clinic offers both the professional expertise and the compassionate presence that pave the way to true well-being.

Categories

About This Business

Planning

  • Appointments recommended

Amenities

  • Restroom

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Information

1800 N 12th St
Reading, PA 19604
United States of America

Website: Visit Website

Customer Reviews

2.9 out of 5 stars

Based on 48 reviews

Review data

5 star reviews

35%

4 star reviews

10%

3 star reviews

6%

2 star reviews

8%

1 star reviews

40%

Working Hours

Monday:
8AM-7PM
Tuesday:
9AM-7PM
Wednesday:
8AM-7PM
Thursday:
8AM-7PM
Friday:
8AM-5:30PM
Saturday:
Closed
Sunday:
Closed

Location Map