Berkshire Psychiatric
What people love here...
Dr. Frank Messina
This provider is singled out by name for exceptional listening skills, medication flexibility, and strong patient rapport.
Key Themes from Reviews
Prescription Management & RefillsNegative
Patients routinely experience long delays and poor responsiveness when requesting medication refills, leading to missed doses and frustration.
About Berkshire Psychiatric
Overview
Berkshire Psychiatric is a full-service mental health clinic located in Reading, PA, committed to delivering compassionate, individualized care for adults, adolescents, and children. With a team of board-certified psychiatrists, licensed therapists, and dedicated support staff, the practice blends clinical expertise with empathy to guide each patient on their journey toward wellness. Recognized as a community cornerstone, Berkshire Psychiatric combines time-honored therapeutic approaches with progressive treatment models, all under one conveniently accessible roof.
Patient-Centered Care
What sets Berkshire Psychiatric apart is its unwavering focus on the person behind the diagnosis. Under the leadership of Dr. Frank Messina—hailed by patients as “the best psychiatrist ever” for his attentive listening and medication flexibility—every treatment plan is crafted with respect for each individual’s history, preferences, and life circumstances. Even as the clinic has evolved over the years, the spirit of genuine engagement remains the same: attentive providers take time to explore new medication options, adjust dosages, and ensure therapy sessions address real-world challenges.
At the same time, long-time patients fondly recall legacy team members such as Dr. Putnam, Linda Texter, and Michele Siegfried—collectively credited with “critical support through trauma” and a “Grade A” level of compassion. Their influence lives on in every corner of the clinic, where caregivers strive to replicate that same warmth and authenticity.
Specialized Mental Health Services
Berkshire Psychiatric offers a spectrum of services designed to meet diverse needs:
• Psychiatric evaluation and diagnosis
• Medication management and prescription refills
• Individual, family, and group therapy
• Child and adolescent psychiatry
• Crisis intervention and urgent support
With a balanced emphasis on talk therapy and medical management, clinicians work hand in hand—ensuring medication regimens complement therapeutic goals. Patients who appreciate this approach report feeling heard and supported, praising the clinic for “really taking the time to work with you for the right medicine.”
Dedicated Providers
Within Berkshire Psychiatric’s collaborative culture, each clinician brings unique expertise:
• Dr. Frank Messina: Celebrated for his open-minded approach to new medications and his genuine rapport with patients.
• Crisis-Responsive Therapists: Known for “making time every time I have a crisis,” this group ensures that individuals in acute distress find immediate, compassionate attention.
• Legacy Care Team: Inspired by the foundational work of Dr. Putnam, Linda Texter, and Michele Siegfried, current staff carry forward a tradition of authenticity and steadfast support.
Even as the clinic experiences natural staff transitions, leadership remains deeply invested in continuity of care. Structured handoffs and thorough record-keeping help minimize disruption, so patients don’t feel like “just another number.”
Child & Family Psychiatry
Families in Reading consistently praise Berkshire Psychiatric’s child-focused services. Parents highlight a psychiatric team that “takes the time to understand our child’s needs and really listen,” resulting in personalized medication strategies and a nurturing therapeutic atmosphere. From early childhood behavioral assessments to teen mood-disorder management, the clinic’s pediatric specialists foster open communication with both children and parents—building trust and reducing anxiety for the whole family.
Crisis-Responsive Support
Mental health crises demand prompt, compassionate intervention. Berkshire Psychiatric’s crisis-responsive therapists make themselves available when patients need them most—whether it’s an unexpected panic attack or a moment of deep despair. Described by one patient as “the bomb,” this core group of clinicians has earned praise for resolving emergencies with sensitivity and clinical skill. Their work ensures that urgent needs do not fall through the cracks, reinforcing the clinic’s reputation as a reliable lifeline.
Location & Accessibility
Conveniently located in Reading, PA, Berkshire Psychiatric boasts ample free parking and ground-floor access for individuals with mobility concerns. The bright, welcoming reception area is staffed by courteous front-desk professionals who strive to streamline check-in and paperwork. While the team has heard feedback about occasional scheduling waits, ongoing investments in online booking and reminder systems are helping to reduce hold times. Patients appreciate the polite, professional atmosphere and the sense that their time—and well-being—matters.
Continuous Improvement
Berkshire Psychiatric maintains a culture of growth, regularly reviewing patient feedback to refine operations. Recognizing past concerns about appointment availability and medication refills, the clinic has implemented new protocols for faster prescription authorization and expanded telehealth options. Additionally, proactive outreach keeps patients informed about upcoming visits and helps automate refill requests—so fewer doses are missed. Front-line staff receive ongoing customer-service training to ensure every patient encounter feels supportive rather than transactional.
Why Choose Berkshire Psychiatric?
• A genuinely patient-centered approach driven by leading psychiatrists and therapists.
• Child and family services designed to nurture young minds and support loved ones.
• Crisis-responsive care, assuring immediate attention during urgent moments.
• A convenient Reading, PA location with easy parking and accessible facilities.
• A commitment to continuous improvement—addressing scheduling, refill management, and staff training to enhance every patient’s experience.
Berkshire Psychiatric remains steadfast in its mission: to blend clinical excellence with heartfelt human connection. For anyone seeking a mental health partner in Reading, PA, this clinic offers both the professional expertise and the compassionate presence that pave the way to true well-being.
Categories
About This Business
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Customer Reviews
2.9 out of 5 stars
Based on 48 reviews
Review data
5 star reviews
- 35%
4 star reviews
- 10%
3 star reviews
- 6%
2 star reviews
- 8%
1 star reviews
- 40%
Working Hours
- Monday:
- 8AM-7PM
- Tuesday:
- 9AM-7PM
- Wednesday:
- 8AM-7PM
- Thursday:
- 8AM-7PM
- Friday:
- 8AM-5:30PM
- Saturday:
- Closed
- Sunday:
- Closed