Berks Counseling Center
What people love here...
Michelle, Peer Support Specialist
Michelle is repeatedly credited with transformative peer support, practical DBT skills, and life-changing encouragement.
Key Themes from Reviews
Staff Professionalism & HelpfulnessMixed
While many clients praise individual therapists and support staff for expertise and compassion, others report rude or uncaring behavior from specific clinicians.
About Berks Counseling Center
Berks Counseling Center: Your Partner in Mental Wellness in Reading, PA
Nestled in the heart of Reading, PA, Berks Counseling Center is a nonprofit wellness hub dedicated to providing comprehensive mental health services. As a counselor-led organization, we blend evidence-based therapy, medication-assisted treatment, and holistic wellness offerings under one roof. Our mission is simple: to support individuals, families, and communities on their journey toward lasting well-being.
A Spectrum of Services Tailored to You
At Berks Counseling Center, we understand that every path to healing is unique. That’s why our wellness center offers a broad suite of programs housed within a single, accessible location:
• Individual & Group Therapy
Our licensed counselors guide clients through personalized one-on-one sessions and carefully curated group-therapy experiences. While some clients appreciate the camaraderie and shared insights of our group format, others focus on private sessions—either way, our goal is to match you with the setting that best serves your needs.
• Medication-Assisted Treatment (MAT)
Under the skilled leadership of Dr. Nataji, Iris, and Mrs. Jodie, our MAT program combines compassionate care with clinical expertise. Clients report significant progress in addiction recovery, crediting our team’s genuine commitment to their success.
• Smoking Cessation & Wellness Coaching
From our smoking-cessation classes—complete with patches, gum, and lozenges—to one-on-one wellness coaching, we provide practical tools to foster healthy habits. Many participants celebrate weeks, months, or even years of smoke-free living after engaging with our structured program.
• Yoga, Fitness & Holistic Supports
Complement your counseling journey with on-site yoga classes, gym access, and mindfulness workshops. These resources have empowered countless clients to build resilience, manage stress, and sustain the progress they achieve in therapy.
Compassionate Professionals, Powerful Results
Our nonprofit’s greatest strength lies in the people who serve you:
• Therapists & Support Staff
With varied backgrounds and specialties, our clinicians bring warmth and expertise to every session. “I had 15 sessions with Ana,” one client shared; “she really knows what she is doing.” Across our team, we strive for that same level of skill and empathy.
• Peer Support Specialist: Michelle
Michelle has become a beacon of hope for many. Clients say, “Michelle the peer support lady is the best—she saved my life and taught me tools to help with my anxiety.” Her hands-on approach and lived-experience insights consistently help individuals find the courage to move forward.
• Pharmacy Team: Kathy & Our Pharmacist
Navigating prescriptions can feel daunting, but not here. Kathy and our pharmacist are celebrated for their patient, nonjudgmental service. Their dedication ensures you leave every visit with clarity, confidence, and the right guidance.
Real Stories, Real Impact
At Berks Counseling Center, positive outcomes fuel our passion:
• “I am sober four years this January. Their program works—only if you want it,” reflects a graduate of our recovery programs.
• “Their exercises really work,” another client affirms, crediting targeted interventions for long-term anxiety relief.
• Smoking cessation participants often report quitting for months or longer after experiencing the structure and support of our classes.
These stories speak to the genuine transformation that arises when professional skill meets unwavering encouragement.
Addressing Challenges, Committing to Growth
We recognize that no journey is without hurdles—and we’re listening. Some clients have experienced scheduling delays for intake or psychiatry appointments, along with occasional lapses in appointment reminders. Others have found the interplay of insurance verification and group-therapy requirements confusing. We’re actively refining our processes to minimize wait times, streamline eligibility checks, and clarify program expectations, because access to care should be seamless, not stressful.
Our facility, conveniently located in Reading’s central district, benefits from nearby parking options. While on-site parking comes with city-mandated fees, we continue to explore solutions—such as expanded token availability—to ease logistical burdens. Safety and comfort remain top priorities as we enhance security measures and maintain a welcoming, accessible environment for every visitor.
Inclusivity at Our Core
As a nonprofit counselor and mental health service provider, we are deeply committed to cultural representation and inclusivity. Clients have told us that a more diverse staff would help young people feel at home here. In response, we’re broadening recruitment efforts and cultivating an environment where every background and perspective is valued.
Take the First Step Today
Choosing a mental health partner is a courageous decision. At Berks Counseling Center in Reading, PA, you’ll discover a dedicated team of professionals, a range of wellness services, and a community that truly cares. Whether you’re seeking anxiety management, addiction recovery, smoking-cessation support, or holistic coaching, our nonprofit organization is here to guide you—every step of the way.
Visit our website or call to learn more about how we can support your journey toward lasting wellness. At Berks Counseling Center, your health is our highest priority—and positive transformation is our shared goal.
Categories
About This Business
Other
- Identifies as women-owned
Planning
- Appointments recommended
Amenities
- Restroom
- Gender-neutral restroom
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Service options
- Onsite services
From the business
- Identifies as women-owned
Contact Information
Customer Reviews
4.0 out of 5 stars
Based on 200 reviews
Review data
5 star reviews
- 56%
4 star reviews
- 16%
3 star reviews
- 11%
2 star reviews
- 4%
1 star reviews
- 14%
Working Hours
- Monday:
- 8AM-8PM
- Tuesday:
- 8AM-8PM
- Wednesday:
- 8AM-8PM
- Thursday:
- 8AM-8PM
- Friday:
- 8AM-4PM
- Saturday:
- Closed
- Sunday:
- Closed