
Chan's
Chan's in Reading, PA, serves delectable Chinese cuisine, renowned for its flavorful pork fried rice and generously portioned dishes.
What people love about Chan's
Pork Fried Rice
Consistently praised for flavor and reliability, this dish is cited repeatedly as a reason customers return year after year.
Half Fried Chicken
The visually appealing half fried chicken draws specific enthusiasm, reinforcing perceptions of freshness and signature style.
Chicken Wings
Wings are frequently singled out as a standout item, with customers lamenting when they fall short and praising them when they meet high expectations.
Large Portion Sizes
Generous servings are viewed as excellent value, leaving customers satisfied and likely to recommend the restaurant.
Key Themes from Reviews of Chan's
Food Quality & Freshness
MixedWhile many customers praise the taste and freshness of signature dishes, a significant number report inconsistent quality, cold or stale items, and even food-safety concerns.
Staff Friendliness & Communication
NegativeCustomers frequently encounter rude or impatient staff and communication barriers due to language difficulties, which harms the overall experience.
Payment & Ordering Convenience
NegativeThe strict cash-only policy, lack of delivery or online ordering integration, and absence of on-site ATMs frustrate customers and limit sales potential.
Wait Times & Service Speed
NegativeMany patrons find preparation and pick-up times excessively long, leading to cold food and negative comparisons to faster competitors.
Cleanliness & Hygiene
MixedWhile some customers note visible cleanliness, others report serious health and hygiene violations, including pests and poor staff practices.
Pricing & Value
MixedCustomers appreciate the generous portions and reasonable value, but rising prices and inconsistent portions leave some feeling short-changed.
About Chan's
About Chan’s
Nestled in the heart of Reading, PA, Chan’s is a family-owned Chinese restaurant that has quietly become a local fixture on South 4th Street. For more than two decades, this unassuming eatery has been delighting residents and visitors alike with generous portions, bold flavors, and steadfastly affordable prices. While Chan’s exudes the down-to-earth charm of a neighborhood spot, it surprises newcomers (and longtime patrons) with dishes that are as memorable as they are comforting. Whether you’re craving a heaping plate of fried rice or eyeing the signature half fried chicken, Chan’s offers an authentic dining experience rooted in tradition and community.
Signature Dishes That Keep You Coming Back
At Chan’s, consistency is key—especially when it comes to its most beloved offerings. The pork fried rice stands out as the undisputed crowd-pleaser: “Their pork fried rice is amazing and they make it right every time,” one regular raves. Generous chunks of tender pork, perfectly cooked eggs, and crisp vegetables mingle with fragrant rice in a way that convinces diners to return year after year.
Another star attraction is the half fried chicken, a visually striking entrée that practically leaps off the plate. Guests frequently comment on its golden-brown exterior (“it looks so good!”) and its unerring freshness. And then there are the chicken wings—whether dunked in Chan’s signature hot sauce or served alongside crispy tostones, these wings have inspired fierce loyalty: “I would ONLY ALWAYS order fried wings with shrimp fried rice… their rice was always so good.”
Generous Portions & Outstanding Value
One of Chan’s most celebrated qualities is the sheer size of its servings. In an era of shrinking portions and rising prices, Chan’s remains committed to delivering hearty meals that won’t break the bank. Diners walk away feeling pleasantly full and confident they’ve received “more than what you pay for.” Even as prices creep upward due to increased demand, Chan’s dedication to quantity and quality continues to earn praise.
Food Quality & Freshness
While Chan’s is known for consistently hitting high notes with its signature dishes, feedback on overall food quality can vary. Many customers praise the freshness and bold flavors, noting that the best-loved items—like the pork fried rice and half fried chicken—never disappoint. On occasion, however, some patrons have reported cold or stale dishes, and a few have cited food-safety concerns. These mixed reviews suggest that while Chan’s excels when it’s firing on all cylinders, the experience can be uneven during peak hours.
Customer Experience & Service
Chan’s staff members are committed to serving up meals with a side of hometown hospitality. That said, some diners find communication challenging due to language barriers, and a handful have described interactions with staff as impatient or brusque during busy periods. Although these critiques are not universal, they underscore the importance of patience and understanding when stopping in for a meal. For guests who prefer a more polished ordering process, it’s worth noting that Chan’s maintains a traditional approach—so be prepared to place orders in person or by phone, and remember to bring cash.
Ordering & Convenience
In 2024, Chan’s holds fast to a cash-only policy. While this can feel old-school, it keeps menu prices steady and avoids card-processing fees. The restaurant neither delivers nor partners with third-party platforms like Uber Eats or DoorDash, so dine-in and takeout remain the primary options. And if you arrive without cash, there’s no on-site ATM—another quirk that some customers find frustrating. That said, those who plan ahead are rewarded with a wallet-friendly meal and the comfort of a no-surprises check.
Cleanliness & Comfort
Chan’s takes pride in maintaining a welcoming dining room, and many patrons find the visible areas spotlessly clean. Still, a small number of guests have raised hygiene concerns, from sightings of pests behind the counter to reports of staff smoking near food prep areas. While such incidents appear infrequent, they remind new visitors to trust their instincts—and perhaps choose a seat near the front for extra peace of mind.
Why Visit Chan’s?
Chan’s combines time-honored recipes, signature specialties, and unbeatable value to create a dining experience that’s as inviting as it is authentic. Whether you’re craving the legendary pork fried rice, the crave-worthy half fried chicken, or simply a no-frills meal that satisfies both hunger and budget, Chan’s delivers on its promise: big flavors, big portions, and big heart. Located in Reading, PA, this Chinese restaurant may not dazzle with bells and whistles, but it makes up for any rough edges with genuine warmth and a menu full of crowd-pleasers. For a taste of local legend and generous portions that feed both body and soul, drop by Chan’s—just remember to bring cash and an appetite.
Unique Details About Chan's
Crowd
- College students
Parking
- Parking
- Free street parking
Payments
- Cash-only
Planning
- Usually a wait
Amenities
Offerings
- Quick bite
- Comfort food
- Small plates
- Late-night food
Atmosphere
- Casual
- Trendy
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
Dining options
- Lunch
- Dinner
Service options
- Takeout
- Delivery
Alternative Local Businesses in Reading, PA
Contact Information for Chan's
Customer Reviews
4.2 out of 5 stars
Based on 563 reviews
Review data
5 star reviews
- 64%
4 star reviews
- 14%
3 star reviews
- 10%
2 star reviews
- 3%
1 star reviews
- 9%
Working Hours / Hours of Operation
- Monday:
- 11AM-10PM
- Tuesday:
- Closed
- Wednesday:
- 11AM-10:30PM
- Thursday:
- 11AM-10:30PM
- Friday:
- 11AM-11PM
- Saturday:
- 11AM-11PM
- Sunday:
- 12-10:30PM





