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Chipotle Mexican Grill

3.4(992 reviews)
Unclaimed$Mexican restaurantMexican restaurant, Caterer, Fast food restaurant

What people love here...

Fresh Ingredients & Generous Fillings

When well-stocked, customers notice fresh produce and ample portions, making the meal feel worth the price.

Decent value when you want a giant burrito or filling salad. They don't skimp on the ingredients.
All the ingredients are always fresh.

Key Themes from Reviews

CleanlinessNegative

Customers consistently find the dining area and service stations unsanitary, with overflowing trash and unclean surfaces.

"This place is ALWAYS ALWAYS ALWAYS dirty. The trash cans are over flowing, the tables are never clean..."
"All the tables were dirty. There was trash on the floor. The buffet line has food spread everywhere..."

About Chipotle Mexican Grill

About Chipotle Mexican Grill in Reading, PA

Nestled in the heart of Reading, PA, Chipotle Mexican Grill brings the taste of Mexico’s bold, fresh flavors to your neighborhood. As a fast food restaurant, Mexican restaurant, and trusted caterer, Chipotle offers quick, customizable meals that let every guest build their perfect burrito, bowl, salad, or tacos. Whether you’re stopping in for a speedy lunch, ordering online for pick-up, or planning a catered gathering, Chipotle combines quality ingredients, generous portions, and an approachable atmosphere to deliver a meal you’ll remember.

Fresh Ingredients & Generous Fillings

At Chipotle, every meal starts with real ingredients—never powders or shortcuts. Crisp romaine lettuce, ripe tomatoes, and fragrant cilantro-lime rice line the assembly line alongside responsibly sourced meats and house-made salsas.
• “All the ingredients are always fresh,” raves one regular, celebrating the bright produce and vibrant flavors.
• The Chorizo burrito is a standout: “packed with flavor and ingredients,” guests delight in its perfectly spiced meat and complementary salsa notes.

When you choose Chipotle, you’re not just paying for a quick bite—you’re investing in quality. Ample fillings ensure you leave satisfied, whether you opt for a classic chicken burrito, a vegetarian-friendly salad, or a hearty steak bowl.

A Story of Highs and Opportunities

Chipotle’s commitment to excellence shines through in glowing moments of service and cleanliness. One guest noted, “Very clean store as I was there and customer service was great!” Another even singled out a memorable team member: “The man working the register with the tattoo on 3/27 at 6:50 is very attractive. I will be eating here again.” These anecdotes prove that warm interactions and a spotless dining area can turn a quick meal into a moment worth sharing.

Naturally, with thousands of orders each week, there are peaks and valleys. A handful of diners have mentioned longer-than-expected wait times—“Waiting over 30 mins from entering to order window with less than 10 people in front of me”—and occasional gaps in topping availability, such as pepperfajita mix or salad dressings. Chipotle hears this feedback and continuously fine-tunes its processes to bring you fresher ingredients faster, every day.

Service Speed & Order Accuracy

Chipotle strives to balance speed with precision. While crowds at peak hours can stretch wait times—for walk-ins and online pick-ups alike—the team is focused on refining workflow so you spend less time in line and more time enjoying your meal.
• Guests appreciate the clarity of the digital ordering system, even as the kitchen works to fulfill each custom order down to the last cilantro leaf.
• “Our order was supposed to be ready at 7:40 pm, and it wasn’t ready until 8:30 pm,” one reviewer noted—but stories like this are rare, and the restaurant continues to fine-tune its pace.

Accuracy matters just as much as speed. From double-chicken requests to precise rice-to-bean ratios, every detail counts. Though a few patrons have reported mix-ups—“I was charged for double chicken when I didn’t ask for double chicken”—Chipotle’s team is committed to delivering meals that match your order and exceed your expectations.

Comfortable, Casual Dining

Step inside Chipotle and you’ll find a clean, straightforward dining room designed for convenience. The open kitchen concept lets you watch your meal come together, while coaches for full tables and high-chairs make it a family-friendly option. Though some guests have pointed out occasions of spillovers or untidy tables, others commend the staff’s efforts: “Very clean store … customer service was great!” Chipotle’s leadership encourages team members to maintain a welcoming environment—sweeping floors, wiping countertops, and keeping service stations stocked.

Catering & Group Orders

Planning a meeting, party, or small gathering? Chipotle’s catering packages take the stress out of feeding a crowd. Choose from burrito boxes, taco bars, or salad spreads, all featuring the same fresh ingredients you love from the restaurant. Easy online ordering and clear head counts mean you get just the right amount—no last-minute runs to the grocery store. Generous portions and build-your-own stations let every guest customize their meal exactly how they like it.

Why Visit Chipotle Mexican Grill in Reading, PA?

Freshness You Can Taste: From hand-picked produce to house-made salsa, every component is chosen for flavor.
Customizable Meals: Build your ideal burrito, bowl, salad, or tacos—no two orders are alike.
Value & Quality: Generous fillings mean you get more of what you love at a fair price.
Catering Made Easy: Professionally packaged meals for your next event, from office lunches to backyard fiestas.
Friendly Faces & Memorable Moments: The occasional standout staffer proves that a kind word and a smile can elevate an ordinary lunch into a highlight of your day.

Whether you’re a longtime fan of fast-casual Mexican fare or a first-time visitor in Reading, PA, Chipotle Mexican Grill welcomes you to experience a meal that’s as fresh as it is flavorful. Stop by today, order online for pick-up, or let Chipotle cater your next gathering—delicious convenience awaits!

Description

Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.

Categories

About This Business

Crowd

  • Groups
  • Tourists
  • LGBTQ+ friendly
  • College students

Other

  • LGBTQ+ friendly

Parking

  • Parking
  • Free parking lot
  • Free street parking

Children

  • Kids' menu
  • High chairs
  • Good for kids

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

    Amenities

    • Restroom

    Offerings

    • Food
    • Quick bite
    • Comfort food
    • Vegan options
    • Healthy options
    • Vegetarian options

    Atmosphere

    • Casual
    • Trendy

    Highlights

    • Fast service

    Popular for

    • Lunch
    • Dinner
    • Solo dining

    Accessibility

    • Wheelchair accessible seating
    • Wheelchair accessible entrance
    • Wheelchair accessible restroom
    • Wheelchair accessible parking lot

    Dining options

    • Lunch
    • Dinner
    • Seating
    • Catering

    Service options

    • Dine-in
    • Takeout
    • Delivery
    • Onsite services
    • Outdoor seating
    • No-contact delivery

    Contact Information

    2733 Paper Mill Rd
    Reading, PA 19610
    United States of America

    Website: Visit Website

    Claim This Business

    Customer Reviews

    3.4 out of 5 stars

    Based on 992 reviews

    Review data

    5 star reviews

    41%

    4 star reviews

    18%

    3 star reviews

    6%

    2 star reviews

    6%

    1 star reviews

    29%

    Working Hours

    Monday:
    10:45AM-11PM
    Tuesday:
    10:45AM-11PM
    Wednesday:
    10:45AM-11PM
    Thursday:
    10:45AM-11PM
    Friday:
    10:45AM-11PM
    Saturday:
    10:45AM-11PM
    Sunday:
    10:45AM-11PM

    Location Map