DoubleTree by Hilton Hotel Reading
What people love here...
Complimentary DoubleTree Cookies
Nearly every guest mentions the signature warm cookie as a memorable touch that elevates their stay.
Key Themes from Reviews
Staff Friendliness & HelpfulnessPositive
Guests repeatedly praise staff by name for their warm, attentive, and proactive service.
About DoubleTree by Hilton Hotel Reading
DoubleTree by Hilton Hotel Reading in Reading, PA, stands as a welcoming beacon for travelers seeking the warmth, comfort, and convenience of a full-service Hilton hotel experience. Nestled just minutes from the Santander Arena and within easy reach of downtown’s shops and restaurants, this hotel masterfully balances a vibrant local energy with a peaceful retreat. From the moment you step into the contemporary lobby—bathed in natural light and furnished with plush seating—you’ll sense the hotel’s dedication to modern comfort. Whether you’re in town for business, catching a game at the arena, or exploring regional attractions, DoubleTree by Hilton Hotel Reading offers an inviting home base, where thoughtful amenities and genuine hospitality set the stage for a memorable stay.
At the heart of the DoubleTree by Hilton Hotel Reading experience is an exceptional team of associates whose friendly, proactive service has won praise in countless reviews. Guests routinely mention Lawrence and the front-desk staff for their genuine smiles and willingness to go the extra mile, while guests who dine in Cheers American Bistro often single out server Topher for his attentive, personable approach. Perhaps the most celebrated ambassador of hospitality here is Isaac, whose namesake touch transcends routine service—responding to special requests, offering local recommendations, or simply pausing to ensure every detail is perfect. From the simple delight of a warm welcome to those signature complimentary DoubleTree cookies—freshly baked and offered to every guest—the hotel’s staff transforms each stay into a personalized and memorable encounter.
Rooms at DoubleTree by Hilton Hotel Reading reflect the brand’s commitment to spaciousness and modern design, with ergonomic workspaces, plush bedding, and thoughtfully appointed bathrooms. Many guests praise the room cleanliness and comfort that provide a haven for rest after a busy day. Exceptional on-site amenities further elevate the experience: a well-lit, temperature-controlled indoor pool invites early laps or evening relaxation; an adjacent fitness center boasts high-quality equipment, including a Peloton bike, for a full workout; and the expansive lobby lounge offers a stylish setting to catch up with colleagues or simply unwind. When it comes to dining, the hotel’s breakfast buffet is routinely compared to resort-level spreads—with made-to-order omelettes, fresh-pressed juices, artisanal cheeses, and a bounty of fresh fruit—ensuring every morning starts on a high note.
While the hotel radiates positive energy and premium offerings, guests occasionally note areas where service can be refined. Parking and access management have drawn feedback about confusing garage entry, unexpected fees, and indirect pathways in inclement weather—challenges the hotel continues to address in order to streamline arrivals and departures. A handful of visitors have also highlighted occasional lapses in room housekeeping or late-night noise from passing trains or spirited groups, though many find that earplugs and the hotel’s soundproofing largely mitigate disruptions. As for value, most guests agree that DoubleTree by Hilton Hotel Reading’s rates reflect its location and brand standards, with transparent pricing options available to bundle amenities or add breakfast. Whether you’re drawn by the promise of those iconic warm cookies, exceptional service from frontline champions like Isaac and Topher, or the breadth of facilities that keep you productive and relaxed, this Reading hotel stands ready to deliver a warm welcome—and then some—on every visit.
Description
Categories
About This Business
Other
- Pool
- Free Wi-Fi
- Star rating: 3 stars
- Free parking
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Air-conditioned
Amenities
- Free Wi-Fi
Contact Information
Reading, Pennsylvania 19601
United States of America
Phone: +1 610-375-8000
Website: Visit Website
Customer Reviews
4.7 out of 5 stars
Based on 2831 reviews
Review data
5 star reviews
- 78%
4 star reviews
- 16%
3 star reviews
- 3%
2 star reviews
- 1%
1 star reviews
- 2%