Element Risk Management | Insurance Agency - Shillington
What people love here...
Exceptional Service from Linda Good
A named staff member repeatedly receives praise for attentiveness and thoroughness, making her a key asset.
Key Themes from Reviews
Customer Service QualityMixed
Some customers praise the service staff as excellent, while others report extremely poor experiences with the new Element Risk Management team.
About Element Risk Management | Insurance Agency - Shillington
Element Risk Management | Insurance Agency – Shillington
Nestled in the heart of Shillington, PA, Element Risk Management | Insurance Agency is your local partner for comprehensive insurance solutions. Whether you’re protecting your home, your family, or your business, our mission is to deliver client-first guidance, competitive rates, and the peace of mind you deserve. Drawing on decades of industry experience and a steadfast commitment to integrity, we strive to make insurance simple, transparent, and tailored to your needs.
Professionalism & Expertise as the Cornerstone
At Element Risk Management, professionalism isn’t just a buzzword—it’s our foundation. Time and again, clients praise our deep industry knowledge and confident expertise. One customer noted, “They are more knowledgeable and professional than any insurance agency I have ever dealt with.” From navigating complex policy details to explaining coverage options in clear, everyday language, our agents ensure you fully understand your protection choices. This high standard of expertise sets us apart in Shillington and beyond, helping you rest easy knowing you’re in capable hands.
Competitive Pricing & Proactive Market Comparisons
Value is at the heart of everything we do. Rather than settling with a single carrier, our team actively shops multiple markets to secure the best possible rates. As one satisfied client put it, “They shop around to get you the best price for insurance.” By comparing policies side by side, we not only find competitive premiums but also identify the precise blend of coverage that aligns with your budget and risk profile. At Element Risk Management, saving you money doesn’t mean cutting corners on protection—it means making every dollar work harder for you.
Responsive Communication & Staff Friendliness
Clear, timely communication builds strong relationships. Many of our clients applaud our responsiveness, remarking that “communication is perfect and services are awesome!” Whether you prefer phone, email, or face-to-face meetings at our Shillington office, our friendly staff is always ready to answer questions and provide status updates. We understand the frustration of being shuffled between contacts or left waiting for callbacks. While some reviews have highlighted areas for improvement—“we were continually bounced around to several people”—we take that feedback seriously. In response, we’ve refined our follow-up protocols to ensure your inquiry never slips through the cracks.
Building Trust Through Client-First Advice
Trust doesn’t come easily in the insurance world, but at Element Risk Management, it’s earned every day. Long-term clients repeatedly affirm their confidence in our guidance—“I trust them without hesitation to give me advice that is based on my best interests.” We never push unnecessary add-ons or policies; instead, we focus on what truly matters to you. Whether you’re safeguarding your first home or managing a fleet of vehicles for your business, our recommendations are always grounded in transparent analysis and genuine care for your well-being.
Dedicated Team & Spotlight on Linda Good
Behind every policy is a team of dedicated professionals, and few shine brighter than our own Linda Good. Known for her meticulous attention to detail and proactive approach, Linda consistently goes above and beyond to address client needs. One homeowner shared, “Linda Good is detail oriented and was eager to take care of our needs.” From reviewing renewal options months in advance to walking you through complex claims processes, Linda exemplifies the high-touch service that defines Element Risk Management. She, along with our entire staff, is committed to making your insurance journey as smooth and reassuring as possible.
A Commitment to Continuous Improvement
We celebrate our successes, but we also listen closely to constructive feedback. Mixed sentiments on customer service quality remind us that there’s always room to grow. Whether it’s streamlining internal communications, enhancing staff training, or expanding after-hours support, our goal is to transform every interaction into a five-star experience. By embracing client input, we refine our processes and reaffirm our dedication to excellence.
Why Choose Element Risk Management in Shillington, PA?
• Local Expertise: Deep roots in Shillington and Berks County mean we understand the specific risks and regulations of our community.
• Professional Service: Recognized for unmatched insurance knowledge and attentive account management.
• Competitive Rates: We leverage multiple carriers to deliver the best coverage at the most affordable price.
• Client-First Philosophy: Your interests guide every recommendation, ensuring you get the policies you need—nothing more, nothing less.
• Responsive Team: Clear communication, friendly support, and a commitment to timely follow-up keep you informed every step of the way.
Whether you’re new to insurance or looking to review your existing policies, Element Risk Management | Insurance Agency – Shillington is ready to be your trusted advisor. Reach out today to experience professional expertise, personalized service, and the confidence that comes from knowing you’re fully protected.
Categories
About This Business
Planning
- Appointment required
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Online appointments
Contact Information
Shillington, PA 19607
United States of America
Phone: +1 610-777-1382
Website: Visit Website
Customer Reviews
4.7 out of 5 stars
Based on 12 reviews
Review data
5 star reviews
- 92%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 8%