What people love here...

Amber Rice-Manella’s Problem-Solving & Empathy

Amber is repeatedly celebrated for going above and beyond, personally owning complex issues and delivering fast, cost-saving solutions.

Amber Rice-Manella took our problem and made it disappear, communicating not only with us but with other principals involved.
Amber saved me so much money when Geico went up! I greatly appreciate her in these tough times.

Key Themes from Reviews

Staff Responsiveness & CommunicationPositive

Customers consistently praise Gallen Insurance for prompt, clear, and helpful communication whenever they reach out.

"The team at Gallen Insurance is very responsive."
"Ben is always highly responsive, which means a lot to me."

About Gallen Insurance

Overview

Located in the heart of Shillington, PA, Gallen Insurance is a full-service independent insurance agency dedicated to protecting what matters most to you. Whether you’re searching for auto insurance, home insurance, life insurance, health coverage, motorcycle protection, or renter’s insurance, our experienced team serves as your trusted partner—offering the expertise of a major insurance company with the personalized care of a local agency.

Why Gallen Insurance Stands Out

At Gallen Insurance, prompt communication and genuine relationships define our approach. We know that when you have a question or need to file a claim, time is precious. That’s why our staff responsiveness and communication receive constant praise. As one client put it, “Ben is always highly responsive, which means a lot to me.” From returning phone calls the same day to providing clear, concise explanations, we make insurance straightforward and stress-free.

Our personalized, friendly service sets us apart from faceless “big box” carriers. Agents like Amber and Amy treat you as more than a policy number. “Amber was a breath of fresh air when dealing with my insurance concerns,” one policyholder shared. Another noted, “Amy was amazing from the minute she stepped in our office … the cookies are a nice touch as well :)” It’s these small personal touches that turn routine transactions into lasting relationships.

Delivering Value Without Compromise

Cost savings and solid coverage go hand in hand at Gallen Insurance. Many families switch to us after watching their premiums skyrocket elsewhere. “My coverage doubled and my payment reduced by half of what I was paying that big box company,” a customer exclaimed. Amber Rice-Manella, one of our problem-solvers, saved another client over $1,500 a year while enhancing protection—a testament to our commitment to value.

By leveraging relationships with multiple carriers, we find the right balance of price, coverage, and service. Whether you need a standalone policy or a package deal that bundles auto, home, and life insurance, our flexible options ensure you never overpay for what you don’t need.

Expert Guidance, Every Step of the Way

Insurance can be complex—different deductibles, exclusions, and riders can leave you feeling overwhelmed. At Gallen Insurance, our professionalism and expertise turn complexity into confidence. Jennifer Burton, for instance, is regularly commended for being “professional, kind & very knowledgeable.” Clients trust us to guide them through every coverage decision, from high-limit liability to specialized health plans.

When life events arise—a new driver in the family, refinancing your home, or planning for retirement—you deserve an agent who understands your goals. Dan McDevitt exemplifies this dedication, taking extra time to learn each customer’s unique situation. “Dan personally reviewed my old policies and knew immediately he could get the rates lower,” one review states. It’s this personal attention that makes our advice feel bespoke, not boilerplate.

Efficiency & Quick Turnaround

In today’s fast-paced world, you need answers and coverage without delays. Gallen Insurance has streamlined our quoting and binding process so you can move forward with confidence. One satisfied client shared, “From quote to new policy in less than 15 minutes! My only regret is that I didn’t do this sooner.” Even on busy Friday afternoons, our team can have your application completed in under two hours—guaranteeing protection before the weekend begins.

Comprehensive Insurance Solutions

As a full-service insurance agency, we offer a broad suite of coverage options tailored to meet the diverse needs of Shillington residents:

  • Auto Insurance Agency: Liability, collision, comprehensive, and roadside assistance plans.
  • Home Insurance Agency: Dwelling, personal property, and liability coverage—plus flood riders.
  • Renter’s Insurance Agency: Affordable protections for your belongings and personal liability.
  • Life Insurance Agency: Term, whole, and universal life policies to safeguard your loved ones.
  • Health Insurance Agency: Individual, family, and supplemental plans.
  • Motorcycle Insurance Agency: Customizable coverage for street bikes and cruisers.

Because we partner with multiple A-rated carriers, you gain the flexibility to mix and match policies under one roof. That means fewer phone numbers to juggle, one point of contact for questions, and seamless bundling discounts that can translate into significant savings.

Building Trust, One Policy at a Time

Reliability in policy management is the cornerstone of any trusted insurance company. While most of our clients experience smooth, worry-free service, we acknowledge occasional lapses in payment processing—and we make it right, fast. Our entire staff shares ownership of your experience. If an issue arises, you’ll work directly with someone empowered to resolve errors quickly and transparently.

Hear It from Our Clients

  • “Becky was super helpful, charismatic, and awesome to work with. Will absolutely maintain my business here.”
  • “Amber Rice-Manella took our problem and made it disappear, communicating not only with us but with other principals involved.”
  • “We have this process completed start to finish in two hours on a Friday afternoon—impressive!”

These testimonials reflect the core of Gallen Insurance: a team of caring professionals committed to delivering proactive advice, competitive pricing, and an insurance experience that actually feels personal.

Get Started Today

If you’re in Shillington, PA or the surrounding communities and you’re ready to experience an insurance agency that values your time, your money, and your peace of mind, contact Gallen Insurance. Let us show you how local expertise combined with multi-carrier strength can translate into coverage you trust and savings you’ll appreciate. Your future is worth protecting—partner with us and discover the Gallen difference.

About This Business

Crowd

  • LGBTQ+ friendly
  • Transgender safespace

Other

  • LGBTQ+ friendly

Amenities

  • Gender-neutral restroom

Accessibility

  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Onsite services
  • Online appointments

Contact Information

2237 Lancaster Pike
Shillington, PA 19607
United States of America

Website: Visit Website

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Customer Reviews

4.8 out of 5 stars

Based on 107 reviews

Review data

5 star reviews

93%

4 star reviews

1%

3 star reviews

1%

2 star reviews

0%

1 star reviews

5%

Working Hours

Monday:
8AM-4:30PM
Tuesday:
8AM-4:30PM
Wednesday:
8AM-4:30PM
Thursday:
8AM-4:30PM
Friday:
8AM-4PM
Saturday:
Closed
Sunday:
Closed

Location Map