
Fins Feathers Paws & Claws
Fins Feathers Paws & Claws in Harleysville is a well-organized pet store known for its wide variety of exotic pets and expert staff. Customers appreciate the store's clean ambiance and lifelike terrariums, creating an enjoyable shopping experience.
What people love about Fins Feathers Paws & Claws
Exceptional Service from Belle
Multiple reviewers single out Belle’s patience, expertise, and warm demeanor as a key reason they return.
Impressive Bioactive Terrariums
Customers repeatedly praise the store’s lifelike, well-maintained enclosures for enhancing animal welfare and store appeal.
Store Mascots (Tortoise & Talking Birds)
The friendly animal ambassadors create a memorable “mini zoo” vibe that delights visitors of all ages.
Expert Aquarium Setup Advice
Reviewers credit the staff’s in-depth guidance for their successful, thriving aquariums, underlining the value of knowledgeable support.
Key Themes from Reviews of Fins Feathers Paws & Claws
Staff Friendliness & Expertise
MixedCustomers generally praise the helpful, knowledgeable staff, though a few cite instances of rudeness from individual employees.
Animal Health & Husbandry
MixedMany report healthy, happy animals and good husbandry, but several experienced sick or dying pets and infections in tank stock.
Pricing & Value
MixedShoppers acknowledge above-average prices but often accept them in exchange for quality care and personalized service.
Selection & Variety
PositiveCustomers love the wide range of exotic pets, feeders, aquatic life, and supplies—far exceeding what big-box retailers offer.
Store Cleanliness & Atmosphere
PositiveThe tidy layout, quiet ambiance, and well-kept enclosures create a pleasant shopping environment.
Grooming Services
MixedWhile many praise attentive, high-quality grooming, some customers experienced inconsistent or unsatisfactory haircuts.
Returns & Issue Resolution
NegativeCustomers express frustration with strict refund policies and unhelpful or dismissive responses when problems arise.
About Fins Feathers Paws & Claws
About Fins Feathers Paws & Claws
Nestled in the heart of Harleysville, PA, Fins Feathers Paws & Claws is more than just a pet store—it’s a community hub for animal lovers, hobbyists, and families seeking expert advice, exceptional care, and a warm, inviting atmosphere. As both a full-service pet retailer and professional groomer, this locally owned establishment caters to everything from exotic reptiles and vibrant tropical fish to pampered pups and chatterbox birds.
Unrivaled Selection & Specialty Stock
Whether you’re an avid aquarist, herp enthusiast, or traditional pet owner, you’ll appreciate the breadth and depth of inventory at Fins Feathers Paws & Claws.
- Exotic Reptiles & Amphibians: “Best selection of reptiles, amphibians, arachnids and more!” is a sentiment echoed by many.
- Vibrant Aquatic Life: From rare fish species to lush aquatic plants, the store’s life-sustaining bioactive terrariums serve as living showcases of what’s possible in your own home tank.
- Feeder Insects & Specialty Food: Nutrient-rich crickets, worms, and formulated diets ensure healthy growth for every creature.
- Traditional Pets & Accessories: Dogs, cats, birds, and small mammals find high-quality feed, sturdy habitats, and enriching toys, all in one stop.
Expert Staff & Personalized Guidance
At Fins Feathers Paws & Claws, knowledgeable team members are on hand to share in-depth advice and tailored recommendations:
- Aquarium Setup Support: Countless hobbyists praise the staff’s expertise in designing balanced tank ecosystems—from freshwater community tanks to bioactive tree frog habitats. “They’ve always given me great advice on tank and terrarium setup… I’ve never been disappointed.”
- One-on-One Consultations: New pet parents receive walk-throughs on feeding, handling, and habitat maintenance to foster long-term wellness.
- Passionate Specialists: While most reviewers applaud the friendly, approachable team—especially Belle, whose patience and expertise make her a customer favorite—occasional staffing hiccups remind management to maintain consistent, welcoming service for every guest.
Impeccable Cleanliness & Comfortable Atmosphere
A tidy, well-lit layout sets a relaxed tone from the moment you walk through the door.
- Organized Enclosures: Every terrarium, aquarium, and cage is meticulously maintained, ensuring both animal welfare and customer confidence.
- Quiet, Stress-Free Environment: Soft background music and gentle lighting help reduce animal stress, creating a calm shopping experience.
- Bioactive Terrarium Displays: Lifelike plantings and functional micro-ecosystems not only spotlight store stock—they demonstrate how healthful, natural habitats contribute to pet longevity.
Grooming Services for All Breeds
Pets receive the same level of attentiveness and skill the store offers its retail inventory.
- Full-Service Grooming: From breed-specific cuts to de-shedding treatments, each appointment begins with a consultation to understand your pet’s temperament and coat needs.
- Attentive Stylists: Many customers rave about the creative work of Alicia, who transforms hyperactive pups into polished companions with gentle handling and expert technique.
- Commitment to Consistency: While the majority of groomers deliver top-tier results, the shop continually refines its quality controls to address occasional concerns about uneven cuts or style mismatches.
Commitment to Animal Health & Responsible Husbandry
Fins Feathers Paws & Claws takes animal well-being seriously, striving to uphold rigorous standards in care and biosecurity.
- Healthy Stock Guarantee: Most customers report thriving, vibrant pets following purchase—testament to attentive husbandry and regular health checks.
- Responsive Follow-Up: In rare instances of illness or unexpected loss, the team works diligently to investigate root causes and offer replacement or corrective solutions. Although some customers have experienced frustration with refund policies, ongoing efforts aim to strike a balance between animal welfare and fair resolution.
Transparent Pricing & Exceptional Value
While prices run slightly above mass-market competitors, the store delivers tangible value:
- Quality Assurance: Higher price points reflect the cost of meticulous care, premium feed, and specialized equipment.
- Personalized Service: Expert guidance, habitat setup, and follow-through support transform each purchase into a rewarding, long-term investment.
- Loyalty Rewards: Regular shoppers benefit from seasonal promotions, care workshops, and a growing community of like-minded enthusiasts.
Memorable Store Mascots & Community Engagement
Fins Feathers Paws & Claws is famous for its friendly animal ambassadors:
- Gigantic Tortoise Greeter: A gentle giant welcomes visitors with curiosity and charm, immediately setting a playful tone.
- Talking Birds: A pair of charismatic parrots interact with guests, demonstrating the store’s commitment to enrichment and socialization.
These living “mini zoo” residents foster a family-friendly vibe, making each visit an adventure for children and adults alike.
Why Choose Fins Feathers Paws & Claws?
With a passionate team led by standout associates like Belle, industry-leading bioactive terrariums, and a genuine dedication to animal health, Fins Feathers Paws & Claws stands out as your go-to pet store and groomer in Harleysville, PA. Whether you’re building your first aquarium, adopting a feathered friend, or treating your dog to a spa-caliber haircut, discover tailored solutions, expert support, and a vibrant community at every turn. Visit today and experience pet care elevated to an art form.
Unique Details About Fins Feathers Paws & Claws
Parking
- On-site parking
- Free parking lot
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Curbside pickup
- In-store pickup
- Onsite services
- In-store shopping
From the business
- Small business
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Contact Information for Fins Feathers Paws & Claws
Harleysville, PA 19438
United States of America
County: Montgomery County
Phone: +1 215-256-1455
Website: Visit Website
Customer Reviews
4.4 out of 5 stars
Based on 600 reviews
Review data
5 star reviews
- 69%
4 star reviews
- 17%
3 star reviews
- 5%
2 star reviews
- 3%
1 star reviews
- 6%
Working Hours / Hours of Operation
- Monday:
- 9AM-6PM
- Tuesday:
- 9AM-6PM
- Wednesday:
- 9AM-6PM
- Thursday:
- 9AM-6PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-6PM
- Sunday:
- 9AM-5PM