
GIANT
GIANT in Temple is a clean and well-organized grocery store offering a variety of fresh produce and specialty gluten-free items. Customers appreciate its competitive pricing and time-saving self-scan checkout system.
What people love about GIANT
Exceptional Service from Justin the Cashier
Customers specifically praise Justin’s politeness, attentiveness, and willingness to go above and beyond (double-bagging heavy items).
U-Scan Self-Scan Checkout System
Shoppers consistently highlight the self-scan system as a major time-saver and an improvement over traditional and kiosk checkouts.
Sage’s Friendly Night-Shift Service
Sage’s positive attitude during a busy Friday night left a strong impression, illustrating the impact of enthusiastic staff on customer satisfaction.
Gluten-Free & Specialty Food Selection
The store’s broad array of gluten-free, organic, and specialty items receives enthusiastic mentions from customers with dietary needs.
Key Themes from Reviews of GIANT
Store Cleanliness & Organization
PositiveCustomers consistently praise the store’s cleanliness and organized layout, making shopping pleasant.
Product Selection & Freshness
MixedWhile many shoppers appreciate the variety and freshness of produce and specialty items, some report occasional spoilage and stock gaps.
Deli Service & Hygiene
NegativeCustomers are dissatisfied with slow service, poor hygiene practices, and understaffing at the deli counter.
Checkout & Self-Scan Experience
MixedWhile the self-scan technology is praised for speeding checkout, inconsistent staff support and occasional equipment issues create frustrations.
Staff Friendliness & Customer Service
MixedSome employees earn high praise for courtesy and professionalism, but others display unprofessional or rude behavior that impacts the shopping experience.
Online Ordering & Pickup Service
NegativeCustomers experience repeated problems with online ordering and curbside pickup, including missing items, cancellations, and poor communication.
Pricing, Promotions & Rewards
MixedShoppers value competitive pricing, promotions, and reward programs but find digital-only deals and app requirements inconvenient.
About GIANT
About GIANT in Temple, PA
Located in the heart of Temple, PA, GIANT is your neighborhood grocery, beer, and wine store offering everything from daily essentials to specialty foods. Whether you’re stocking up on fresh produce, hunting for the perfect bottle of wine, or grabbing craft beers for the weekend, GIANT combines an inviting atmosphere with innovative shopping experiences and a broad selection tailored to local tastes.
A Clean, Well-Organized Shopping Experience
Walk into GIANT and you’ll immediately notice its immaculate aisles and thoughtfully arranged sections. Shoppers consistently praise the “very clean store with great variety of stock,” noting that each department—from canned goods to the chilled beverage section—is easy to navigate. This organized layout not only makes finding ingredients a breeze but also enhances the overall ambiance, encouraging you to linger and explore new products at your leisure.
Fresh Produce and Specialty Selections
GIANT excels at delivering a wide range of fresh fruits, vegetables, and specialty items. Many customers remark on the “nice fresh fruit and vegetable section,” highlighting the store’s commitment to quality produce. If you follow a special diet, you’ll appreciate an expansive gluten-free and organic assortment. One delighted shopper shared, “The deli is gluten free! My husband is a celiac and was so excited to notice plus they have a good selection of gluten free food in the organic section.” From hard-to-find grains to gourmet cheeses, GIANT’s specialty aisles cater to dietary needs and adventurous palates alike.
(Occasionally, stock gaps or produce spoilage can occur—some patrons have reported bruised vegetables or fruit flies. The store continually refines inventory practices to uphold the freshness you expect.)
Delicious Deli Options and Evolving Service
While GIANT’s deli boasts an impressive lineup of cold cuts, cheeses, and ready-to-eat meals, a few customers have mentioned slow service and hygiene concerns at the counter. Rest assured, management is listening. Recent feedback about understaffing and slicer cleanliness has spurred schedule adjustments and stricter sanitation protocols. Meanwhile, fans of fresh, made-to-order sandwiches can still count on the deli’s gluten-free offerings and convenient grab-and-go selections for lunch on the fly.
U-Scan Self-Checkout for Faster Trips
GIANT leads the way in convenient checkout with its U-Scan self-scan system. Simply scan your rewards card, pick up a handheld scanner, and breeze through checkout without unloading and rebagging your cart. One frequent shopper enthused, “Saved so much time,” while another noted, “No more unloading the cart and rebagging.” When equipment hiccups happen, staff are on standby to assist—ensuring minimal disruption to your speedy exit. Whether you’re in a hurry before work or juggling weekend errands, U-Scan is designed to get you in and out quickly.
Friendly, Professional Staff
The heart of GIANT is its team of dedicated associates. Customers frequently single out standout employees like Justin, the courteous cashier who “always had a smile” and went the extra mile by double-bagging heavy items. On busy Friday nights, night-shift clerk Sage has also earned kudos for her upbeat greeting and efficient service, creating a welcoming vibe even when lines stretch down the aisle. While most encounters are warm and professional, occasional lapses in training are being addressed to ensure every staff member reflects GIANT’s standard of customer care.
Rewards, Pricing, and Promotions
GIANT offers competitive pricing and a robust rewards program to maximize your savings. Load digital coupons, clip weekly specials, and watch your discounts stack up at checkout. Shoppers appreciate bargains on pantry staples and seasonal deals—but some note that accessing certain promotions requires using the store’s app. For those who prefer paper coupons, GIANT continues to provide in-store signage and printed flyers highlighting current offers.
Online Ordering and Pickup
For added convenience, GIANT’s online ordering and curbside pickup service allows you to shop from home and collect your groceries curbside. While some customers have experienced order mix-ups or delays, the store is actively improving communication channels and fulfillment procedures to deliver on its promise: fresh, accurately assembled orders ready when you arrive.
Why Shop at GIANT Temple?
With an impeccably clean environment, a vast selection of fresh and specialty foods, innovative self-checkout, and staff members like Justin and Sage who make every visit memorable, GIANT in Temple, PA stands out as more than just a grocery store. It’s a community hub where local tastes are celebrated, savings are easy to find, and customer feedback fuels continuous improvements. Drop by today to discover why neighbors keep coming back to GIANT for groceries, beer, wine, and so much more.
Unique Details About GIANT
Parking
- On-site parking
Payments
- SNAP/EBT
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Wi-Fi
Offerings
- Food
- Bakery
- Pharmacy
Recycling
- Plastic bags
Highlights
- Great produce
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- Onsite services
Alternative Local Businesses in Temple, PA
Contact Information for GIANT
Temple, PA 19560
United States of America
County: Berks County
Phone: +1 610-939-2640
Website: Visit Website
Customer Reviews
4.3 out of 5 stars
Based on 1707 reviews
Review data
5 star reviews
- 58%
4 star reviews
- 26%
3 star reviews
- 9%
2 star reviews
- 3%
1 star reviews
- 4%
Working Hours / Hours of Operation
- Monday:
- 7AM-10PM
- Tuesday:
- 7AM-10PM
- Wednesday:
- 7AM-10PM
- Thursday:
- 7AM-10PM
- Friday:
- 7AM-10PM
- Saturday:
- 7AM-10PM
- Sunday:
- 7AM-10PM





