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GIANT Pharmacy

3.4(26 reviews)
UnclaimedPharmacyPharmacy

What people love here...

Exceptional Service from Frank

Frank’s name is singled out with high praise for compassion and competence, making him a clear standout.

Frank is an especially kind, gental, compassionate, and competent pharmacist I have ever had.
Thanks Frank! Thanks Exeter Giant Pharmacy team!

Key Themes from Reviews

Staff Friendliness & ProfessionalismMixed

While many customers praise the friendly, personalized service, a few report staff who are silent, annoyed, or rude.

"The Giant Pharmacy is fantastic, they know their customers, they even remember who I was after a year !"
"First time using the pharmacy, all the ladies there seems like they are mad or frustrated. Very rude and unfriendly."

About GIANT Pharmacy

Welcome to GIANT Pharmacy in Reading, PA

Nestled in the vibrant community of Reading, Pennsylvania, GIANT Pharmacy brings together trusted pharmaceutical care and a convenient shopping experience under one roof. As your neighborhood pharmacy, we pride ourselves on delivering accurate prescriptions, friendly service, and a selection of fresh grocery items—all designed to help you feel your best. Whether you’re dropping off a routine refill or picking up vitamins and snacks, you’ll discover why generations of Berks County residents turn to GIANT Pharmacy for health, wellness, and everyday essentials.

Friendly, Professional Faces Behind the Counter

At the heart of our success is a team that knows your name—and your needs. Many customers describe our staff as “fantastic,” noting how pharmacists and technicians remember returning patrons even after a year’s absence. From the moment you step in, you’ll find caring professionals who listen closely, answer questions, and treat you with respect.

Occasionally, during peak hours, you may encounter staff members who seem preoccupied or less chatty than usual. We hear that feedback and continually coach our team to maintain the warm, personalized approach that makes your visit feel like more than just a transaction. After all, a friendly smile and genuine conversation can turn a simple prescription pickup into a reassuring moment of care.

Swift, Efficient Service—With Room to Grow

Life moves fast, and we’re here to help you keep pace. Many patients rave about our speedy drop-off lanes and quick prescription pick-ups, often describing us as “friendly n’ fast” and “always so kind and polite.” Our goal is to process your order accurately and get you on your way without unnecessary delays.

That said, during our busiest times—lunch hours, early evenings, or flu season—waits can stretch beyond your comfort zone. We recognize the frustration of standing in line for 15–20 minutes, and we’re actively exploring scheduling adjustments and workflow improvements to smooth out those peaks. Your patience motivates us to refine our processes every day.

Precision in Prescription Handling

Accurate prescriptions are the cornerstone of good health, and we take every measure to get it right. Most customers receive their medications promptly and without error. When a refill isn’t immediately available—whether due to a doctor’s order or insurance limitation—our pharmacists jump into action. We will contact your physician, verify dosage details, and coordinate the proper paperwork so you never leave empty-handed.

Should you ever find a missing or misfiled prescription, rest assured our team will track it down. We view these moments as opportunities to improve our system, and each resolved issue strengthens our commitment to dependable, worry-free pharmacy care.

Phone Support That Makes a Difference

For many, a quick phone call is the most convenient way to manage a prescription. At GIANT Pharmacy, our phone lines connect you to real people who know your history. Calls are answered promptly—no automated labyrinth—so you can update insurance information, check on a medication’s status, or ask health-related questions in just minutes.

Two names stand out in our phone service roster. Nate, our pharmacy phone specialist, earns praise for his professionalism and uncanny ability to navigate insurance details effortlessly. And Frank, a lead pharmacist, is celebrated for compassion, competence, and a gentle bedside manner that shines even over the handset. When you hear “Thanks, Nate!” or “Thanks, Frank!” you know you’re speaking with seasoned pros who genuinely care.

Fresh Food & Organic Selections

Beyond prescriptions, GIANT Pharmacy is part of the larger GIANT supermarket family, renowned for fresh groceries and an extensive organic section. Shoppers consistently highlight the crispness of produce, the variety of health-food choices, and the overall quality of our refrigerated and dry-goods aisles. If you need to grab a fresh salad, gluten-free snack, or an all-natural juice, our shelves are stocked to support both your family meals and your wellness goals.

While many applaud the freshness of our deli and produce, we’re mindful of feedback about bakery items—particularly donuts—that haven’t always hit the high mark customers expect. We’re working closely with our bakery partners to restore that melt-in-your-mouth goodness and ensure every treat matches the same standard that makes our pharmacy services so reliable.

Why Choose GIANT Pharmacy?

• Personalized Attention: We remember your name, preferences, and health concerns—so you don’t have to repeat yourself every visit.
• Dependable Accuracy: From dosage checks to doctor communications, we fight for flawless filling every time.
• Speed & Convenience: Quick drop-off lanes, extended pharmacy hours, and easy in-store pickup make crushing your to-do list a breeze.
• Exceptional Team Members: Individuals like Frank and Nate personify our commitment to empathy, expertise, and efficient problem-solving.
• Community Focus: As part of Reading’s downtown landscape, we invest in local partnerships and health-promotion events that give back to the people who support us.

Experience GIANT Pharmacy Today

Combining the convenience of a full-service pharmacy with the breadth of GIANT’s grocery offerings, GIANT Pharmacy in Reading, PA is more than just a place to fill prescriptions—it’s a hub for community wellness. Stop by for a fast, accurate script, call in with a billing question, or stroll our fresh-food aisles in search of wholesome ingredients. Wherever you are on your health journey, GIANT Pharmacy stands ready to make it smoother, friendlier, and ultimately, healthier. We look forward to serving you soon!

Categories

About This Business

Payments

  • Credit cards

Planning

  • Quick visit

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • In-store pickup

Contact Information

4655 Perkiomen Ave
Reading, PA 19606
United States of America

Website: Visit Website

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Customer Reviews

3.4 out of 5 stars

Based on 26 reviews

Review data

5 star reviews

42%

4 star reviews

19%

3 star reviews

4%

2 star reviews

8%

1 star reviews

27%

Working Hours

Monday:
9AM-8PM
Tuesday:
9AM-8PM
Wednesday:
9AM-8PM
Thursday:
9AM-8PM
Friday:
9AM-8PM
Saturday:
9AM-5PM
Sunday:
10AM-5PM

Location Map