Toyota dealerHamburg

Kelly Toyota of Hamburg

4.8(3399)
Unclaimed

Kelly Toyota of Hamburg is a franchised Toyota dealership in Hamburg selling new, used, and certified pre-owned vehicles, with a factory authorized service and parts department. Customers cite its no-pressure, knowledgeable sales staff, clear service advisor communication, and honest dealing that brings families back for repeat purchases.

Kelly Toyota of Hamburg Logo

What people love about Kelly Toyota of Hamburg

Service Advisor Larissa Mejia

Larissa is named in a large number of service reviews, all praising her clear explanations, proactive updates, and genuine care, with many customers saying they will ask for her again.

Larissa provided an outstanding service experience from start to finish!... She is a tremendous asset to the dealership.
A huge thank you to Larissa Meija for going above and beyond.

Salesman Lukas Landis

Lukas appears repeatedly as a favorite salesperson, praised for expertise, follow-up calls, help setting up phone and screen features, and a relaxed, down-to-earth style.

Somehow Lukas made my dream become a reality... he was incredibly knowledgeable, patient, and never once made me feel pressured.
Lukas made our buying experience very pleasant. Highly recommend!!

About Kelly Toyota of Hamburg

Kelly Toyota of Hamburg is a franchised Toyota dealership located at 41 Industrial Drive in Hamburg, Pennsylvania, a borough in northern Berks County positioned along the Schuylkill River at the foot of Blue Mountain. The dealership sells new Toyota cars, trucks, SUVs, hybrids, and minivans, maintains an inventory of used and certified pre-owned vehicles, and operates a factory authorized service and parts department. It can be reached by phone at 610-550-8256.

The store is part of the Kelly automotive group, a family of dealerships with a long presence in eastern Pennsylvania. That multi-store structure matters in practical terms for shoppers, because inventory can often be sourced across the group rather than being limited to what is sitting on a single lot on a given day. Customers looking for a specific trim, drivetrain, color, or package combination are frequently working with a wider pool of vehicles than the on-site display suggests.

Location and Service Area

Hamburg sits near the intersection of Interstate 78 and Route 61, which places the dealership within easy reach of a broad slice of the region. Drivers come from Reading, Shoemakersville, Leesport, Kutztown, Fleetwood, Bernville, and Bethel, as well as from Schuylkill County communities such as Orwigsburg, Pottsville, and Schuylkill Haven to the north. The Industrial Drive address is in a commercial corridor just off the highway, with on-site parking and straightforward access for customers towing trailers or arriving in work vehicles.

The surrounding area is a mix of agricultural land, small boroughs, and commuter households, and the vehicle mix reflects that. Pickup trucks and all wheel drive SUVs are staples in this part of Berks County, where winter weather on the ridges and secondary roads is a genuine consideration, while hybrids appeal to the many residents who commute south toward Reading or east along the I-78 corridor.

New Toyota Inventory

As a Toyota franchise, the dealership carries the manufacturer's current lineup. That typically includes:

  • Pickups such as the Tacoma and Tundra, including off road oriented trims like TRD Off-Road and TRD Pro
  • SUVs and crossovers including RAV4, Highlander, Grand Highlander, 4Runner, Sequoia, and Corolla Cross
  • Cars including Camry, Corolla, Corolla Hatchback, Crown, and the GR performance models
  • Hybrid and plug-in hybrid variants across much of the range, along with the bZ battery electric SUV
  • The Sienna minivan, offered exclusively as a hybrid

Availability of individual models and trims changes with production schedules and allocation, so shoppers targeting a narrow configuration are generally encouraged to call ahead. Dealer trades and factory orders are common paths to a specific build, and staff routinely handle vehicle locates on behalf of customers who know exactly what they want.

Used and Certified Pre-Owned Vehicles

Alongside new inventory, the dealership stocks pre-owned vehicles that arrive primarily through trade-ins and lease returns. Toyota Certified Used Vehicles are late model Toyotas that pass a manufacturer mandated multi-point inspection and carry limited warranty coverage backed by Toyota rather than by the individual store, along with roadside assistance and a vehicle history report. Non-certified used inventory typically spans a wider range of ages, price points, and brands, since trade-ins are not limited to Toyota products.

Appraisals for trade-ins are handled on site, and customers can usually get a figure the same day they bring a vehicle in. Shoppers who are still paying off an existing loan can have the payoff amount folded into the transaction, which is a routine part of most deals.

Financing and Leasing

The finance office works with Toyota Financial Services as well as banks and credit unions to arrange purchase loans and leases. Leasing is a significant part of Toyota sales nationally, and the dealership handles lease originations, lease-end inspections, returns, and buyouts. Optional products such as extended service agreements, gap coverage, and prepaid maintenance plans are presented during the finance step.

Manufacturer incentives, including subsidized annual percentage rates, lease offers, and rebates for qualifying groups such as recent college graduates or military members, change on a monthly cycle. Because eligibility rules vary and regional offers differ from national advertising, confirming current programs directly with the store is the most reliable approach.

Service, Maintenance, and Parts

The service department performs factory scheduled maintenance, diagnostics, and repair work using Toyota trained technicians and manufacturer procedures. Typical work includes oil and filter changes, tire rotation and replacement, wheel alignment, brake service, battery testing and replacement, fluid exchanges, air and cabin filters, belts and hoses, suspension repairs, air conditioning service, and engine and transmission diagnostics. Hybrid systems, which require specific training and equipment, are serviced in house as well.

New Toyota buyers receive ToyotaCare, a no cost maintenance plan covering normal factory scheduled service for a set period after purchase, along with roadside assistance. The service department administers that program and also handles open safety recalls and warranty repairs, which are performed at no charge to the owner when the vehicle qualifies.

Service advisors act as the point of contact throughout a visit, reviewing the concern at drop off, relaying technician findings, explaining which items are due now versus which can wait, and providing estimates before work proceeds. Appointments can be scheduled by phone, and customers are advised to mention specific symptoms, warning lights, or noises when booking so the appropriate diagnostic time can be reserved.

The parts department stocks genuine Toyota components and accessories, supplying both the service bays and retail customers. Common requests include filters, wiper blades, brake components, batteries, floor mats, bed liners and tonneau covers, roof racks, tow hitches, and remote start systems. Accessories can be installed at the time of vehicle delivery or added later.

Accessibility and Facilities

The dealership reports a wheelchair accessible entrance, a wheelchair accessible parking lot, wheelchair accessible seating in the customer waiting area, and a wheelchair accessible restroom. Customers with specific mobility needs, including those who require assistance during a test drive or who are shopping for a vehicle that will be adapted for hand controls or a lift, may find it useful to call in advance so arrangements can be made.

Practical Notes for Visitors

  • Bring a valid driver's license and proof of insurance for test drives.
  • For a trade-in appraisal, bring the title or lender information, registration, and all keys and remotes.
  • Financing moves faster with recent pay stubs, proof of residence, and any required identification on hand.
  • Service hours and sales hours differ, and Saturday availability is limited for certain departments, so confirm timing when scheduling.
  • Vehicle history reports, window stickers, and warranty details are generally available on request for any unit in inventory.

Customers can handle the same steps by phone with the sales and service teams in Hamburg.

Unique Details About Kelly Toyota of Hamburg

Accessibility

  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Kelly Toyota of Hamburg

41 Industrial Dr
Hamburg, PA 19526
United States of America

County: Berks County

Website: Visit Website

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Customer Reviews

4.8 out of 5 stars

Based on 3399 reviews

Review data

5 star reviews

91%

4 star reviews

4%

3 star reviews

1%

2 star reviews

1%

1 star reviews

4%

Working Hours / Hours of Operation

Monday:
9AM-8PM
Tuesday:
9AM-8PM
Wednesday:
9AM-8PM
Thursday:
9AM-8PM
Friday:
9AM-8PM
Saturday:
9AM-5PM
Sunday:
Closed

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