McDonald's
What people love here...
Exceptional Service from Edward
Edward’s genuine enthusiasm and friendly demeanor stand out amid widespread reports of inattentive staff.
Key Themes from Reviews
Wait Times & Slow ServiceNegative
Customers consistently experience excessively long waits for dine-in, drive-thru, and mobile orders, causing major frustration.
About McDonald's
Overview
McDonald’s in Wyomissing, PA is more than just a fast food restaurant—it’s a local go-to for breakfast, coffee, burgers, sandwiches, and all the classics you’ve come to expect. Whether you’re fueling up on your morning commute, grabbing a quick lunch, or winding down with a hot coffee and morning muffin, this bustling restaurant and coffee shop combo delivers familiar comforts alongside genuine hometown service. Strategically located off Penn Avenue, it serves Wyomissing residents, commuters, and families with a diverse menu, multiple ordering channels (dine-in, drive-thru, and mobile), and round-the-clock convenience.
Menu Highlights
From flame-grilled hamburgers and crispy chicken sandwiches to made-to-order breakfast items, McDonald’s offers something for everyone:
- Signature hamburgers and cheeseburgers
- Crisp fries (best enjoyed fresh and steaming)
- Sandwich shop favorites such as the Filet-O-Fish and Deluxe Chicken Sandwich
- Breakfast restaurant staples including the Sausage Egg & Cheese Muffin with round egg—a fan favorite praised for its perfect egg shape and piping-hot coffee pairing
- A full coffee shop lineup: lattes, cappuccinos, brewed blends, plus iced coffees and specialty frappés
- A variety of drink and snack options throughout the day
Service & Convenience
McDonald’s Wyomissing features a streamlined drive-thru, dine-in seating, and a mobile ordering app designed for speedy pick-up. While some guests have noted longer wait times—especially during lunch and dinner rushes—management is proactively addressing service speed. “Ordered our food at 4:40 PM and it was delivered to the table at 5:03 PM,” one customer commented in frustration, but subsequent visits have shown marked improvement as the team refines kitchen workflows and staffing levels.
Order Accuracy & Quality
A handful of patrons have encountered missing condiments or sandwiches placed aside, yet the crew is committed to getting orders right and piping hot. When items are delayed or absent, you can count on on-floor staff like Francesca, who turns inconveniences into positives. One guest shared, “I called… Francesca… a very lovely and caring employee… she had it ready,” demonstrating McDonald’s dedication to making things right—even on the busiest days.
Staff Attitude & Professionalism
A restaurant’s spirit often shines through its team, and Wyomissing’s McDonald’s boasts standouts who raise the bar. Drive-thru veteran Edward consistently delights customers with genuine enthusiasm: “Edward was awesome. Finally a worker that was genuinely happy to serve.” These moments of personal connection remind guests of the human touch behind the counter. Although some reviews cite staff who seem distracted or less engaged, positive interactions with employees like Edward affirm the restaurant’s mission to cultivate a friendly atmosphere.
Cleanliness & Ambiance
Cleanliness at this location can vary, but you’ll often find floors being mopped and tables cleared promptly—especially when Manager Denise steps in. Her proactive approach to store appearance has earned praise: “Denise brought our food to our table… went above and beyond,” and “Employees like her really cared about their job performance!” While a few visitors have described the drink station as “disgusting,” ongoing efforts to maintain spotless bathrooms and sanitized dining areas demonstrate McDonald’s commitment to a welcoming environment.
Management & Operational Support
Behind the scenes, leadership plays a crucial role in guest satisfaction. Several reviews have pointed out that management can feel absent during peak hours. Yet it’s clear that when leaders like Denise assume the floor, the team moves more fluidly—boosting morale, refining order flow, and ensuring orders reach tables or drive-thru windows swiftly. Her hands-on style not only elevates service speed but fosters a culture of accountability and pride in every sandwich assembled.
Mobile & Drive-Thru Efficiency
In today’s fast-paced world, seamless mobile and drive-thru experiences are essential. Although some mobile orders have taken upwards of fifteen minutes, staff are honing coordination between app orders and in-store traffic. You’ll still find the convenience of skipping the line via mobile pick-up or fast-track drive-thru lanes—ideal for parents on school drop-off duty or commuters racing to work.
Why Guests Keep Coming Back
Despite occasional hiccups—long waits, order accuracy slip-ups, or lukewarm fries—McDonald’s Wyomissing remains a dependable spot for satisfying cravings. It’s the home of small delights: the perfectly round egg on a warm Sausage Egg & Cheese Muffin, Edward’s bright smile at the pick-up window, and Denise’s reassuring presence sweeping the lobby. From hearty burgers to freshly brewed coffee, this McDonald’s location turns quick meals into moments of genuine service.
Visit Us Today
Experience a community-focused fast food restaurant that continues to evolve. Drop by 1020 Penn Avenue, Wyomissing, PA, for breakfast served all morning, a midday coffee pick-me-up, or a classic Big Mac meal. With improvements underway in service efficiency, order accuracy, and cleanliness—and a team of committed individuals ready to welcome you—McDonald’s Wyomissing strikes the perfect balance between global consistency and local charm.
Description
Categories
About This Business
Pets
- Dogs allowed outside
Crowd
- Groups
Parking
- Parking
- Free parking lot
- Free street parking
Children
- Kids' menu
- High chairs
- Good for kids birthday
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Amenities
- Wi-Fi
Offerings
- Coffee
- Quick bite
- Late-night food
Atmosphere
- Casual
Highlights
- Great coffee
Popular for
- Lunch
- Dinner
- Breakfast
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Dining options
- Lunch
- Dinner
- Dessert
- Seating
- Breakfast
Service options
- Dine-in
- Takeout
- Delivery
- Drive-through
- Curbside pickup
- Onsite services
- No-contact delivery
Contact Information
Wyomissing, Pennsylvania 19610
United States of America
Phone: +1 610-736-3565
Website: Visit Website
Customer Reviews
3.5 out of 5 stars
Based on 1424 reviews
Review data
5 star reviews
- 36%
4 star reviews
- 22%
3 star reviews
- 18%
2 star reviews
- 7%
1 star reviews
- 17%
Working Hours
- Monday:
- 6AM-11PM
- Tuesday:
- 6AM-11PM
- Wednesday:
- 6AM-11PM
- Thursday:
- 6AM-11PM
- Friday:
- 5AM-12AM
- Saturday:
- 5AM-12AM
- Sunday:
- 6AM-11PM