Moe's Southwest Grill
What people love here...
Outstanding Service from Jess
Jess is repeatedly named and celebrated for her welcoming attitude, attentiveness, and ability to create a consistently positive experience.
Key Themes from Reviews
Staff Friendliness & ProfessionalismMixed
Customers report both exceptional, welcoming service from managers like Jess and Kelly and, at other times, rude or unprofessional interactions from individual crew members.
About Moe's Southwest Grill
Discover Moe’s Southwest Grill in Wyomissing, PA
Located in the heart of Wyomissing, PA, Moe’s Southwest Grill offers an authentic Mexican restaurant experience with a modern twist—and it doubles as a reliable caterer for events of every size. Whether you’re craving a build-your-own burrito bowl, enjoying a family night out, or arranging on-site catering for a corporate lunch, Moe’s delivers bold flavors, friendly service, and a welcoming atmosphere that keeps customers coming back.
Bold Flavors & Custom Creations
At Moe’s, every meal starts with fresh ingredients and an irresistible aroma of grilled proteins and house-made tortillas. Fans of the famed Homewrecker Burrito Bowl praise its generous portions and perfectly seasoned fillings—“good stuff!”—while build-your-own tacos, nachos, and quesadillas let you tailor every bite. The complimentary, unlimited chips and self-serve salsa bar consistently steals the show. From tangy verde to smoky chipotle, the salsa station invites guests to experiment and elevate their meal, making it easy to savor a little (or a lot) of everything.
That said, some diners note occasional inconsistencies in portion size and seasoning. While many find Moe’s competitively priced for the quality and quantity of ingredients, others have mentioned “micro small” servings or milder flavors than expected. Franchise teams actively monitor feedback and adjust recipes, ensuring your next visit delivers the satisfying, flavor-packed experience you deserve.
Service That Goes Above & Beyond
One of Moe’s greatest assets is its staff. Manager Jess is routinely celebrated for her “beyond excellent” service, welcoming guests with genuine warmth and ensuring orders are perfect from the first greeting to the final farewell. Customers marvel at her attentiveness—“Manager Jess is Wonder Woman in disguise!”—and often return just to catch her friendly smile.
Late-night visitors have been equally impressed by manager Kelly’s hospitality. Even as closing time approaches, Kelly remains on-duty, assuring every order is prepared to perfection and inviting guests in with a heartfelt “WELCOME TO MOE’S!” Her commitment to above-and-beyond care—straight from the kindness of her heart—transforms a quick dinner run into a memorable experience.
Dominic, another standout team leader, coordinates large orders with lightning speed—“Order TWO meal kits, received them in under 20 min!”—and never forgets a thoughtful touch, like surprising visiting kids with free cookies. His efficient, family-friendly approach makes Moe’s a go-to for busy households seeking quality meals without the fuss.
Admittedly, a few patrons have encountered less-professional encounters with certain crew members. Reports of curt interactions remind us that every staff member plays a vital role in upholding Moe’s dedication to friendliness and respect. Fortunately, ongoing training and clear communication ensure that the majority of visits shine with the welcoming service for which Moe’s is known.
A Clean, Comfortable Atmosphere
Step inside Moe’s Southwest Grill and you’ll find a vibrant dining room, colorful décor, and an open-kitchen layout that invites you to watch your meal take shape. Most guests appreciate the spotless counters and tidy seating areas, noting that the restaurant “is always clean and inviting.” The upbeat playlist and casual vibe create the perfect backdrop for family dinners, lunch breaks, or catch-ups with friends.
On rare occasions, a busy lunch rush leaves a serving line in need of a quick tidy, or a dining table overlooked. Management takes these comments seriously, ensuring staff are allocated for continuous cleaning during peak hours so you can focus on salsa sampling—and nothing else.
Convenience & Catering Excellence
Moe’s Southwest Grill shines as a caterer, too. From corporate catering packages to neighborhood block parties, Moe’s brings fresh, customizable meals right to your door—or to a designated pickup time. The online ordering system and user-friendly mobile app make scheduling a breeze. Build your platter menu, select sides of beans or rice, and let Moe’s handle the rest. Just be aware that, occasionally, orders placed ahead may not be ready the instant you arrive; it’s best to confirm your pickup time if you’re on a tight schedule.
In-store or on-the-go, Moe’s offers multiple ordering options:
• Pickup & curbside service for busy professionals
• Tailored catering for office events, bridal showers, or family reunions
• Meal kits ready in under 20 minutes for weeknight heroes
Whether you’re feeding a crowd or grabbing a quick lunch, Moe’s pricing remains competitive. With free chips and salsa included in every order, you’ll often walk away feeling you received more than you paid for. That said, some customers have noted extra fees for premium proteins and smaller portion sizes for side-by-side comparisons—feedback that Moe’s management uses to re-evaluate menu offerings and portion guidelines.
Why Wyomissing Chooses Moe’s
Moe’s Southwest Grill in Wyomissing, PA, strikes the perfect balance of fresh Mexican cuisine, customizable convenience, and community-driven spirit. Exceptional service from leaders like Jess, Kelly, and Dominic ensures you’re greeted with a smile and served with care. Unlimited chips and an ever-flowing salsa bar add value and fun. And whether you’re dining in, ordering ahead through the app, or planning a catered event, Moe’s makes every step straightforward.
Stop by Moe’s Southwest Grill today—or reserve your next catered affair—and discover why this Mexican restaurant and caterer has become a Wyomissing favorite. Here, each visit is more than a meal; it’s a celebration of flavor, friendship, and genuine hospitality.
Description
Categories
About This Business
Crowd
- Groups
- Tourists
- Family-friendly
- College students
Parking
- Parking
- Free parking lot
- Free street parking
Children
- Kids' menu
- High chairs
- Good for kids
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
Amenities
- Wi-Fi
- Restroom
Offerings
- Food
- Quick bite
- Comfort food
- Small plates
- Vegan options
- Healthy options
- Vegetarian options
Atmosphere
- Casual
- Trendy
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Dining options
- Lunch
- Dinner
- Seating
- Catering
- Counter service
Service options
- Dine-in
- Takeout
- Delivery
- Curbside pickup
- No-contact delivery
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 610-372-6637
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 815 reviews
Review data
5 star reviews
- 55%
4 star reviews
- 27%
3 star reviews
- 8%
2 star reviews
- 3%
1 star reviews
- 6%
Working Hours
- Monday:
- 10:30AM-9PM
- Tuesday:
- 10:30AM-9PM
- Wednesday:
- 10:30AM-9PM
- Thursday:
- 10:30AM-9PM
- Friday:
- 10:30AM-9PM
- Saturday:
- 10:30AM-9PM
- Sunday:
- 10:30AM-8PM