
Mountz Disposal Service
Mountz Disposal Service in Birdsboro offers reliable waste management and dumpster rental services, praised for friendly staff and competitive pricing. Long-term customers appreciate their consistent service quality and strong local business support.
What people love about Mountz Disposal Service
Exceptional Long-Term Customer Loyalty
Multiple customers specifically mention decades-long relationships (25-29 years) with enthusiastic satisfaction, indicating exceptional customer retention and consistent service quality over time.
Superior Performance Compared to Competitors
Customers specifically compare Mountz favorably to other waste management companies, positioning them as a clear preferred choice after negative experiences elsewhere.
Reliable Contractor/Business Services
The business successfully serves both residential and commercial clients, with contractors specifically praising their dumpster rental service reliability, indicating strong B2B capabilities.
Key Themes from Reviews of Mountz Disposal Service
Service Reliability & Consistency
MixedLong-term customers praise consistent service over decades, while some recent customers report issues with incomplete pickup and service changes.
Staff Friendliness & Professionalism
PositiveCustomers consistently highlight the courteous and friendly nature of Mountz employees, particularly the drivers and pickup crews.
Pricing & Value
PositiveCustomers appreciate the competitive and affordable pricing, with some mentioning specific discount opportunities for annual payments.
Communication & Customer Service Response
NegativeSeveral customers report significant issues with getting responses to calls and difficulty reaching the company for service requests or cancellations.
Pickup Execution & Can Placement
MixedWhile pickup timing is generally reliable, customers frequently complain about trash cans being left in inconvenient locations like driveways and blocking mailboxes.
Payment & Billing Systems
NegativeCustomers express serious concerns about outdated and potentially insecure payment processing systems and methods.
Local Business Support & Longevity
PositiveCustomers value Mountz as a local family business and appreciate supporting the community through their service choice.
About Mountz Disposal Service
Overview of Mountz Disposal Service
Mountz Disposal Service is a waste management company operating from Hay Creek Road in Birdsboro, Pennsylvania. The business provides refuse collection and disposal services to residential and commercial customers in the surrounding Berks County region. As a family-operated enterprise, Mountz has established itself as a local alternative to larger national waste management corporations serving the southeastern Pennsylvania area.
Services and Operations
The company's primary service involves scheduled curbside trash collection for residential customers. Pickup schedules typically occur in the early morning hours, with routes covering homes throughout the Birdsboro vicinity and neighboring communities. The service operates on a subscription basis, with customers paying for regular weekly collection of household waste.
Beyond standard residential collection, Mountz Disposal maintains a dumpster rental division that serves commercial clients and contractors. This segment of the business provides roll-off containers for construction projects, renovation work, and other situations requiring temporary large-scale waste disposal capacity. Delivery and pickup of these containers is coordinated based on project timelines and customer needs.
The company offers payment structures that include options for annual prepayment, which provides customers with a cost reduction compared to monthly billing cycles. This approach allows customers to secure their service rate for a full year while simplifying the billing relationship.
Geographic Service Area
Mountz Disposal operates from its base on Hay Creek Road, positioning it centrally within the rural and suburban landscape of northern Berks County. Birdsboro itself is a small borough situated along the Schuylkill River, approximately ten miles south of Reading. The company's service territory extends into the surrounding townships and communities that characterize this portion of southeastern Pennsylvania.
The Hay Creek Road location places the business within the Hay Creek watershed area, a region known for its rolling terrain and mix of agricultural land, wooded areas, and residential development. This geography influences the nature of the company's routes and the types of properties it services, ranging from rural homesteads to more densely developed residential neighborhoods.
History and Local Presence
Mountz Disposal has operated in the Birdsboro area for multiple decades, with the business maintaining continuous service through various periods of change in the waste management industry. The company has retained customers for periods spanning 25 to 30 years, indicating operational stability and consistent service delivery over an extended timeframe.
As a family business, Mountz represents a model of waste management that differs from the corporate consolidation that has characterized much of the industry in recent decades. Large national companies have acquired many regional waste haulers throughout Pennsylvania and the broader Mid-Atlantic region, but independent operators like Mountz continue to serve specific local markets where they have established relationships and operational knowledge.
The longevity of customer relationships suggests the company has navigated the various regulatory changes, economic fluctuations, and competitive pressures that have affected small waste management businesses over the past three decades. Maintaining operations through this period required adaptation to evolving environmental regulations, changes in disposal facility requirements, and shifts in customer expectations.
Industry Context
Waste management in Pennsylvania operates within a framework of state and local regulations governing collection, transportation, and disposal of municipal solid waste. Companies like Mountz must maintain appropriate licensing and comply with requirements established by the Pennsylvania Department of Environmental Protection and local municipal authorities.
The residential waste collection market in suburban and rural Pennsylvania includes a mix of municipal contracts, where local governments arrange service for residents, and subscription-based models where individual homeowners contract directly with haulers. Mountz operates primarily in the latter category, serving customers who select their own waste collection provider rather than receiving service through a municipal arrangement.
This direct-to-customer model requires waste haulers to compete on factors including price, reliability, and service quality. Unlike areas with exclusive municipal contracts, customers in subscription markets can change providers if dissatisfied, creating ongoing competitive pressure that influences how companies operate.
Operational Characteristics
The company employs drivers and collection crews who operate the routes covering its service territory. These personnel handle the physical work of collecting refuse containers, operating collection vehicles, and managing the logistics of daily routes. The nature of waste collection work requires early morning start times to complete routes before afternoon traffic increases and to minimize disruption to residential neighborhoods.
For the dumpster rental segment, operations involve coordinating delivery schedules with contractors and other commercial clients, tracking container locations, and managing the logistics of pickup when containers are filled. This business line requires different equipment and scheduling approaches than residential collection, as delivery timing must align with construction project phases and site accessibility.
Contact and Business Information
Mountz Disposal Service can be reached by telephone at 610-582-3915. The business operates from 2456 Hay Creek Road in Birdsboro, Pennsylvania, with the ZIP code 19508. Prospective customers seeking service typically initiate contact to determine whether their address falls within the company's service area and to obtain current pricing information.
The company handles service inquiries, billing questions, and scheduling matters through its main telephone line. As with many small waste management operations, the administrative functions are handled by a limited staff, which can affect response times during busy periods or when personnel are occupied with other responsibilities.
Role in the Local Community
As a locally owned business in a region where many services are provided by companies headquartered elsewhere, Mountz Disposal represents a connection to the traditional model of community-based commerce. The company's continued operation over several decades reflects both the viability of independent waste haulers in certain markets and the preference some customers have for doing business with local operators.
The waste management industry, while not typically prominent in discussions of local business, provides an essential service that affects quality of life in residential areas. Regular, reliable refuse collection prevents accumulation of waste, reduces pest attraction, and maintains neighborhood cleanliness. Companies that perform this work consistently over long periods contribute to the basic infrastructure of community life, even when that contribution goes largely unnoticed during normal operations.
Alternative Local Businesses in Birdsboro, Pennsylvania
Contact Information for Mountz Disposal Service
Birdsboro, Pennsylvania 19508
United States of America
County: Berks County
Phone: +1 610-582-3915
Customer Reviews
3.8 out of 5 stars
Based on 26 reviews
Review data
5 star reviews
- 62%
4 star reviews
- 8%
3 star reviews
- 0%
2 star reviews
- 12%
1 star reviews
- 19%
Working Hours / Hours of Operation
- Monday:
- 8AM-5PM
- Tuesday:
- 8AM-5PM
- Wednesday:
- 8AM-5PM
- Thursday:
- 8AM-5PM
- Friday:
- 8AM-4PM
- Saturday:
- Closed
- Sunday:
- Closed




