Nene Towing & Auto Repair Logo

Nene Towing & Auto Repair

4.0(391 reviews)
UnclaimedAuto repair shopAuto repair shop, Towing service

What people love here...

Lightning-Fast Emergency Response

Multiple customers mention astonishingly quick arrival times in urgent situations.

“Called him for a quick drop off and he made it to me within 5-10 minutes.” (Review 3)
“They were there in 20 minutes and were very cautious not to scrape or damage my car.” (Review 50)

Key Themes from Reviews

Responsiveness & Wait TimesMixed

Some customers praise extremely fast arrivals, while others report long delays and missed windows.

"“Called him for a quick drop off and he made it to me within 5-10 minutes.” (Review 3)"
"“Told me 20 minutes and did show up for almost 2 hours.” (Review 37)"

About Nene Towing & Auto Repair

About Nene Towing & Auto Repair

Nestled in the heart of Reading, PA, Nene Towing & Auto Repair has built a reputation as the go-to destination for drivers in need of dependable towing and comprehensive auto repair. Whether you’re stranded on the shoulder with a flat tire or seeking routine maintenance for your daily driver, their seasoned team combines neighborhood warmth with big-shop expertise. From the moment you call, you’ll meet “Charlie,” whose upbeat humor and thorough follow-up turn roadside stress into relief.

Lightning-Fast Emergency Response

When your engine stalls or your battery dies, every minute counts—and Nene Towing understands the urgency. Numerous customers rave about astonishingly quick arrival times, with one relieved motorist reporting, “Called him for a quick drop off and he made it to me within 5–10 minutes,” and another noting, “They were there in 20 minutes and were very cautious not to scrape or damage my car.” Backed by a fleet of ready-to-roll tow trucks, Nene’s dispatchers work around the clock to identify the closest driver and route them to your exact location. Even during peak demand, they strive to minimize wait times, balancing a high call volume with operational efficiency so you’re never left wondering when help will arrive.

Professional Auto Repair Services

Once your vehicle is safely delivered to their garage, the focus shifts to precision auto care. Nene’s technicians are factory-trained and keep pace with the latest diagnostic equipment, ensuring that everything from brake adjustments to engine overhauls is handled with care and accuracy. Customers appreciate the thoroughness of the repair process and the way Carlos—one of Nene’s standout team members—personally oversees each job. As one review highlights, “Carlos was so helpful and kind… Nene Towing took care of it quickly and efficiently.” Whether it’s a simple oil change or a complex transmission rebuild, you can expect clear explanations, timely updates, and skillful workmanship.

Customer-Centric Team Culture

At Nene Towing & Auto Repair, friendliness isn’t an afterthought—it’s a cornerstone of every interaction. Clients frequently commend the staff’s polite and knowledgeable demeanor. “The person who answered the phone was so well informed and super polite,” shares one driver, capturing the team’s commitment to respectful communication. Behind the scenes, Charlie’s phone check-ins put anxious customers at ease, and front-line technicians—trained to make personal connections—treat every vehicle as if it belonged to a friend. This blend of professionalism and genuine care creates an atmosphere where you feel valued, not just like another repair ticket.

Affordable, Transparent Pricing

Nobody wants a surprise bill after a roadside rescue or a repair visit. Nene Towing & Auto Repair tackles value head-on with competitive rates that many find refreshingly affordable. One satisfied customer exclaims, “Charged me $136 less than my roadside assistance will charge. I’m so grateful!” By comparing market rates regularly and tailoring solutions to each customer’s budget, the team frequently undercuts larger providers. Estimates are provided upfront, and technicians walk you through the details of parts and labor costs before any work begins—so you know exactly what you’re paying for.

Service Area & Availability

Though rooted in Reading, PA, Nene Towing & Auto Repair covers a broad swath of Berks County and beyond. From early-morning breakdowns on Route 222 to late-night lock-outs in Wyomissing, their crews answer the call at any hour. “My heroes! They arrived within 30 minutes… willing to haul my car from Wyomissing to Lancaster,” notes one customer, emphasizing the team’s geographic reach and unwavering dedication. Whether you need a local tow back home or a long-haul transport to a specialty shop, Nene’s fleet and logistics know-how ensure your vehicle is in reliable hands.

Why Choose Nene Towing & Auto Repair?

• Rapid Response: With tow trucks strategically positioned, they minimize wait times and deliver emergency support in as little as 5–10 minutes.
• Technician Expertise: Factory-trained mechanics and modern diagnostic tools guarantee that repairs are done right the first time.
• Friendly Support: From Charlie’s light-hearted check-ins to Carlos’s personalized follow-through, every team member prioritizes your peace of mind.
• Competitive Rates: Affordable, straightforward pricing helps you avoid hidden fees and stretch your budget further.
• Comprehensive Coverage: 24/7 towing, long-distance hauls, on-site repairs, and lock-out assistance keep you moving no matter where or when trouble strikes.

For drivers in Reading, PA, and the surrounding communities, Nene Towing & Auto Repair offers a rare blend of speed, skill, and sincerity. Whether you’re facing an unexpected breakdown or scheduling routine maintenance, trust Nene to treat your car—and you—with the respect and professionalism you deserve. Visit their directory listing today to learn more or call to experience exceptional service when it matters most.

About This Business

Accessibility

  • Assistive hearing loop
  • Wheelchair accessible seating

Service options

  • Language assistance: English, Spanish

Contact Information

36 Neversink St
Reading, PA 19602
United States of America
Claim This Business

Customer Reviews

4.0 out of 5 stars

Based on 391 reviews

Review data

5 star reviews

72%

4 star reviews

2%

3 star reviews

1%

2 star reviews

1%

1 star reviews

25%

Working Hours

Monday:
Open 24 hours
Tuesday:
Open 24 hours
Wednesday:
Open 24 hours
Thursday:
Open 24 hours
Friday:
Open 24 hours
Saturday:
Open 24 hours
Sunday:
Open 24 hours

Location Map