Chinese restaurantTemple

Panda Express

3.5(185)
Unclaimed

Panda Express in Temple, PA serves American-Chinese favorites like walnut shrimp and cream cheese rangoons. Customers frequently praise the friendly staff and notably clean dining environment.

Panda Express Logo

Food at Panda Express

ChineseFast FoodTakeout-focusedDrive-throughDine-in

Panda Express at a glance

Fast-food chain for Chinese standards, including some health-conscious options.

Featured on the BerksConnect blog

Panda Express appears in this post, researched and written by us.

What people love about Panda Express

Exceptional Service from Henry

Henry is singled out with exceptional praise for going above and beyond, demonstrating genuine kindness and professionalism that "made my day" for the customer.

Henry provided outstanding service. He was welcoming, friendly, and made the whole visit feel positive.
I accidentally spilled my drink, and he immediately stepped in to clean it up with a smile and reassured me it was no problem. That level of kindness and professionalism is rare—he's one of the best fast food employees I've dealt with.

Outstanding Service from Fran

Even in an otherwise negative review, Fran is specifically praised for her work ethic and positive attitude during a busy, challenging shift, demonstrating standout employee performance.

The only saving grace to this visit was Fran, the young lady that handed me my food. She was working her tail off, getting orders out to people, and did a great job with a very genuine smile and friendly attitude.

About Panda Express

Panda Express at 4240 N 5th Street Highway in Temple, Pennsylvania operates as part of the largest Asian dining concept in the United States. This location serves the Temple area and surrounding Berks County communities with American Chinese cuisine prepared in an open kitchen format. The restaurant follows the chain's signature fast-casual model, where customers move along a service line to select their entrées and sides from a variety of options displayed in steam tables.

Founded in 1983 by Andrew and Peggy Cherng in Glendale, California, Panda Express has grown to encompass over 2,400 locations across the country. The Temple location maintains the brand's established menu and operational approach while serving a diverse customer base that includes local residents, college students, tourists passing through the area, and groups seeking a quick dining option along the busy North 5th Street Highway corridor.

Menu and Dining Format

The restaurant operates on a plate-based ordering system where customers select a base of rice, chow mein, or mixed vegetables, then add one to three entrées depending on their chosen meal size. The menu features a rotating selection of wok-prepared dishes that blend Chinese culinary traditions with American flavor preferences. Signature items include Orange Chicken, the chain's most popular dish nationwide, along with Beijing Beef, Kung Pao Chicken, and Broccoli Beef.

Premium entrées available for an additional charge include Honey Walnut Shrimp, a dish featuring tempura-battered shrimp tossed in a sweet sauce and topped with candied walnuts. The restaurant also offers appetizers and sides, with cream cheese rangoons representing a popular starter option. Chow mein noodles serve as one of the most frequently ordered side dishes at this location.

For those seeking smaller portions or variety, the menu includes options for quick bites and small plates, allowing customers to sample multiple dishes without committing to a full entrée portion. This flexibility makes the restaurant suitable for both those seeking a complete meal and those wanting a lighter option.

Service Options and Accessibility

The Temple Panda Express provides multiple ways for customers to obtain their meals. The dining room offers casual seating for those who wish to eat on-site, while takeout service allows customers to pick up orders for consumption elsewhere. A drive-through window serves those who prefer to remain in their vehicles, and delivery service extends the restaurant's reach to customers who cannot visit in person.

The location accepts orders through the Panda Express mobile application, enabling customers to place orders in advance and specify pickup times. This digital ordering capability aims to reduce wait times for customers who plan ahead, though the restaurant does not accept traditional reservations.

Accessibility features at this location are comprehensive. The facility includes wheelchair accessible parking spaces in the lot, an accessible entrance, seating areas that accommodate wheelchairs, and a restroom designed for accessibility. These features ensure that customers with mobility limitations can navigate the restaurant independently.

Payment options include all major credit and debit cards as well as NFC mobile payment systems such as Apple Pay and Google Pay, providing flexibility for customers who prefer contactless transactions.

Catering Services

Beyond individual meal service, this Panda Express location offers catering for events and gatherings. The catering menu allows organizations, families, and businesses to order larger quantities of the restaurant's dishes for meetings, parties, and other occasions. Catering orders can be customized to include a variety of entrées and sides, making the service suitable for groups with diverse preferences.

The catering option positions the restaurant as a resource for local businesses and residents who need to feed groups without the complexity of full-service catering. The familiar menu and predictable pricing structure simplify planning for event organizers.

Family Dining Features

The Temple location maintains several accommodations for families with children. High chairs are available for young diners, and the restaurant offers a dedicated kids' menu with portion sizes and items appropriate for children. The casual atmosphere and quick service format suit families who need to manage meal times efficiently, particularly with young children who may have limited patience for extended dining experiences.

The menu's variety allows family members with different preferences to find suitable options, while the visual display of food items helps children see what they are ordering before making selections. This transparency can reduce uncertainty for younger or pickier eaters.

Location and Parking

Situated on North 5th Street Highway, the restaurant occupies a position along one of Temple's primary commercial corridors. The highway location provides visibility and access for commuters and shoppers traveling through the area. The address places the restaurant within reach of residential neighborhoods in Temple and the broader Reading metropolitan area.

Parking at this location includes a free parking lot directly serving the restaurant, eliminating the need for customers to search for street parking or pay for spaces. Free street parking also exists in the vicinity for those who prefer it. The combination of lot and street options generally ensures that customers can find convenient parking regardless of how busy the restaurant may be.

Operating Hours and Peak Times

The restaurant serves both lunch and dinner, with operating hours designed to capture the midday meal crowd as well as evening diners. The location sees traffic from solo diners seeking a quick meal as well as groups dining together. The fast-casual format makes it suitable for customers with limited time, such as those on lunch breaks, while also accommodating those with more leisurely schedules.

The drive-through option proves particularly useful during peak hours when the dining room may be crowded, offering an alternative for customers who prioritize speed over the sit-down experience.

Staff and Service Culture

The Temple Panda Express employs a team that handles the various service points within the restaurant, from the serving line where customers make their selections to the drive-through window and the preparation of mobile orders. The restaurant operates without traditional table service, meaning customers receive their food at the counter or window and handle their own seating, condiments, and cleanup of their dining area.

This self-service model keeps prices lower than full-service restaurants while still providing a dining room option for those who prefer to eat on-site. Staff members focus their attention on food preparation, order assembly, and customer interaction at the service line rather than attending to seated guests throughout their meals.

Cleanliness Standards

The restaurant maintains its dining area and facilities according to corporate standards that emphasize cleanliness. The dining room receives regular attention throughout operating hours, with staff members tasked with wiping down tables, sweeping floors, and maintaining the restroom. This ongoing maintenance keeps the environment presentable for incoming customers and reflects the chain's operational protocols for its locations.

Contact Information

Customers can reach the Temple Panda Express by phone at +1 610-680-2077 for questions about menu items, operating hours, catering inquiries, or order status. The restaurant's position within the Panda Express corporate structure means that additional information about the menu, nutritional content, and company policies can be found through the chain's national website and mobile application.

Unique Details About Panda Express

Crowd

  • Groups
  • Tourists
  • College students

Parking

  • Parking
  • Free parking lot
  • Free street parking

Children

  • Kids' menu
  • High chairs
  • Good for kids

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Amenities

  • Restroom

Offerings

  • Quick bite
  • Comfort food
  • Small plates

Atmosphere

  • Casual

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Dining options

  • Lunch
  • Dinner
  • Seating
  • Catering

Service options

  • Dine-in
  • Takeout
  • Delivery
  • Drive-through
  • Onsite services

Contact Panda Express

4240 N 5th Street Hwy
Temple, PA 19560
United States of America

County: Berks County

Website: Visit Website

Claim This Business

Customer Reviews

3.5 out of 5 stars

Based on 185 reviews

Review data

5 star reviews

50%

4 star reviews

10%

3 star reviews

5%

2 star reviews

10%

1 star reviews

24%

Working Hours / Hours of Operation

Monday:
10:30AM-11PM
Tuesday:
10:30AM-11PM
Wednesday:
10:30AM-11PM
Thursday:
10:30AM-11PM
Friday:
10:30AM-11PM
Saturday:
10:30AM-11PM
Sunday:
10:30AM-11PM

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