What people love here...

Exceptional Grooming by Santiago

Santiago is repeatedly called out for professionalism, breed expertise, and delivering exactly the cut owners request.

"Santiago was very knowledgeable, laid-back, and listened to all our requests. They took great care of my dog." (Review 42)
"Santiago at the Lancaster East location was extremely professional and took care of our rough collie grooming as requested." (Review 43)

Key Themes from Reviews

Staff Friendliness & ProfessionalismMixed

Customers frequently praise helpful, polite employees but also report instances of rudeness or indifference at the register or sales floor.

""Pretty good place, easy to navigate and a very friendly staff." (Review 2)"
""If I could give this place zero stars I would… the cashier hounded me about my choice… extremely rude." (Review 47)"

About Petco

About Petco Lancaster, PA

Welcome to Petco Lancaster—your neighborhood pet supply store, fish store, goldfish store, pet store, reptile store, and tropical fish store all in one convenient location. Nestled just off Route 30, our spacious showroom and ample parking make it easy for Lancaster pet parents to find everything they need for dogs, cats, birds, small mammals, reptiles, and even the most exotic tropical fish. Whether you’re stopping in for daily essentials or planning a full suite of services, Petco Lancaster is committed to supporting your entire pet family.

Unmatched Product Selection & Variety

At Petco Lancaster, variety is our strength. You’ll discover aisle upon aisle of premium dog food, treats, chew toys, and bedding for small mammals. Fish enthusiasts can browse our tropical fish store section, featuring colorful guppies, pristine goldfish collections, and a rotating selection of freshwater and saltwater species. Reptile owners appreciate our curated reptile store offerings—heat lamps, habitat décor, and specialized diets for snakes, geckos, and turtles. While some shoppers note that ultra-specialty bird and small-mammal supplies can be harder to come by, our team is continually updating stock to meet demand, ensuring healthy animals and clean, well-maintained habitats.

Friendly, Knowledgeable Staff

Customers consistently highlight the warmth and expertise of our associates. Emma, a go-to team member, has earned praise for her patience and deep product knowledge—whether she’s guiding you through puppy essentials or troubleshooting aquarium questions. Ray plays a starring role in our online ordering and curbside pickup system, smoothing each transaction so you can get back to enjoying time with your pets. Though every business experiences an occasional lapse, we’re proud that most visitors describe our staff as polite, professional, and genuinely invested in their pet’s well-being.

Grooming Excellence with a Personal Touch

Looking for top-tier grooming in Lancaster? Santiago leads our grooming services with breed-specific expertise and a laid-back style that puts pets (and their humans) at ease. Reviews applaud his attention to detail and ability to follow even the most exacting requests—delivering clean, comfortable trims that highlight each dog’s unique personality. We recognize that consistency is key, and while our grooming floor sometimes runs behind schedule, our team is dedicated to improving communication and minimizing wait times. Expect dogs to return fluffy, refreshed, and camera-ready—often leaving pet parents impressed by the $–value of a well-executed groom.

Private Training Lessons with Dana

Our commitment to holistic pet care extends beyond food and grooming. Dana, our on-site private trainer, offers one-on-one lessons tailored to your dog’s temperament and your family’s lifestyle. Whether you’re tackling obedience basics or shaping advanced behaviors, Dana’s clear guidance and patient approach help pets and owners build lasting bonds.

Aquatic & Reptile Haven

As a tropical fish store and goldfish store, Petco Lancaster offers the equipment and expertise required to keep your aquarium thriving. From filters and water conditioners to live plants and decorative scapes, we support hobbyists of all levels. Our reptile store section features quality enclosures, heating solutions, and nutritional supplements for every cold-blooded companion. We strive to maintain healthy, stress-free habitats; though a few visitors have spotted signs of overcrowding or aging stock, our fish-care team continuously refreshes tanks and monitors water quality to uphold Petco’s brand standards.

Easy Online Ordering & Pickup

Pressed for time? Tap into our seamless online shopping portal. Customers rave about placing orders from home and driving up for curbside pickup without hassle. Ray and the pickup crew coordinate orders with precision—double-checking fish lists, specialty diets, and training supplies to ensure a perfect match. This streamlined process has earned high marks for saving busy pet parents valuable time and leaving them confident they’ve got exactly what their pets need.

On-Site Veterinary Clinics

For routine wellness care, vaccinations, and affordable diagnostics, our in-store Petco Vet Clinics are a local favorite. Many Lancaster visitors find these clinics more accessible and cost-effective than traditional veterinary offices, with friendly teams who put pets at ease. From nail trims to ear cleanings, our clinics reinforce Petco Lancaster’s mission: holistic support for pets of all shapes, sizes, and species.

Value, Pricing & Convenience

We aim to balance quality and affordability across services and merchandise. Everyday staples—like dog kibble and cat litter—are competitively priced, while specialty items and accessories reflect premium sourcing and innovation. Grooming and training rates deliver clear value when compared to boutique alternatives, and our ongoing promotions help mitigate costs for loyal customers. Convenient parking, online order pickup, and integrated vet clinics further enhance the value proposition, making Petco Lancaster a one-stop destination.

Our Promise

Petco Lancaster is more than a store—it’s a community of passionate pet people dedicated to helping your dogs, cats, birds, reptiles, fish, and small mammals live their happiest, healthiest lives. From Emma’s friendly recommendations to Santiago’s impeccable grooms, from Ray’s efficient pickups to Dana’s tailored training, each interaction is designed to delight. We acknowledge there’s always room to grow—especially around scheduling and consistency—and we’re actively refining our processes based on your feedback. Stop by today and discover why so many Lancaster pet parents trust Petco for everything from goldfish tanks to grooming appointments. Your next visit awaits!

Description

Chain with pet food & supplies such as toys, beds & pet technology products, plus medication.

Categories

About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Amenities

  • Wi-Fi

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • In-store pickup
  • Onsite services
  • In-store shopping
  • Same-day delivery

Contact Information

2350 Lincoln Hwy E #600
Lancaster, PA 17602
United States of America

Website: Visit Website

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Customer Reviews

4.1 out of 5 stars

Based on 591 reviews

Review data

5 star reviews

54%

4 star reviews

24%

3 star reviews

8%

2 star reviews

4%

1 star reviews

10%

Working Hours

Monday:
9AM-8PM
Tuesday:
9AM-8PM
Wednesday:
9AM-8PM
Thursday:
9AM-8PM
Friday:
9AM-8PM
Saturday:
9AM-8PM
Sunday:
10AM-7PM

Location Map