
Knowledgeable Associate Melissa
Melissa is singled out for breed-specific expertise and patient guidance, leading to repeat visits and strong recommendations.
Staff Attitude & ProfessionalismMixed
Customers report both exceptionally friendly, knowledgeable associates and instances of rude or unhelpful behavior from staff.
About PetSmart in Harrisburg, PA
Welcome to PetSmart in Harrisburg, PA—a one-stop pet supply store dedicated to helping you care for your furry, scaly, and feathered friends. Located conveniently in the heart of the Capital City, PetSmart Harrisburg combines a clean, organized shopping environment with a broad selection of food, toys, habitats, and accessories. Whether you’re a first-time puppy parent, a seasoned fish hobbyist, or simply looking for the right collar or carrier, you’ll find expert guidance and dependable products under one roof.
A Welcoming, Attentive Atmosphere
Step inside PetSmart Harrisburg, and you immediately notice the sparkling floors, neatly arranged aisles, and brightly lit displays that make browsing a breeze. Customers consistently praise the store’s cleanliness and inviting layout—“very clean, very well put together,” one reviewer noted—ensuring you spend less time searching and more time finding exactly what you need. While most associates are “attentive, knowledgeable, and friendly,” PetSmart Harrisburg also values candid feedback and continuously invests in staff training to ensure every visit feels seamless and supportive.
Knowledgeable Associates Who Make the Difference
At the heart of PetSmart Harrisburg’s success are its people.
• Melissa: Renowned for her breed-specific expertise, Melissa has guided countless dog owners through everything from nutrition to behavioral tips. “She seems to have higher knowledge on bully breeds and that has kept my dogs healthy and happy!” one pet parent shared.
• Julien: For fish enthusiasts, Julien has become a local legend. His patience, deep aquarium know-how, and willingness to answer questions (even after hours) leave hobbyists thrilled with every purchase. “Julien was fabulous! He was patient and kind with us,” raved one customer.
• Cynthia & Jamie: This dynamic duo pairs professional training with compassionate grooming. Cynthia’s confidence-building lessons and Jamie’s gentle handling have transformed anxious pups into eager, happy companions.
• Ashton: Many customers wish they’d discovered Ashton sooner. Her prompt, high-quality grooming leaves dogs looking—and feeling—their best.
Expert Grooming & Training Services
Beyond shelves stocked with premium kibble and engaging toys, PetSmart Harrisburg houses a full suite of grooming and training services. From nail trims and breed-specific haircuts to comprehensive puppy-raising classes, the store’s in-house professionals take pride in treating every animal with patience and compassion. Reviews highlight exceptional experiences—“The ladies who cut my German Shepherd puppy’s nails were absolutely incredible”—while constructive feedback about handling anxious or tiny breeds helps the team continuously refine their approach.
A World of Aquatic Wonders
Fish hobbyists adore the well-maintained tanks and thoughtfully curated aquatic ecosystem at PetSmart Harrisburg. Whether you’re seeking vibrant guppies, Japanese Blue Swordtails, or the perfect tank accessories, you’ll find both quality stock and expert recommendations. One satisfied customer noted, “I picked up some male guppies … impressed to see Japanese Blue Swords. They’re beautiful!” From water testing kits to custom filtration setups, the store delivers everything you need to keep your underwater friends thriving.
Products, Pricing & Availability
PetSmart Harrisburg’s extensive inventory spans top national brands and exclusive lines tailored to local pet parent needs. Many shoppers appreciate competitive pricing and the steady stream of digital coupons—“Prices are very reasonable compared to local grocery stores!” However, occasional gaps in stock and discrepancies between online inventory and in-store availability have surfaced in customer feedback. The team is actively improving inventory management, leveraging real-time updates and proactive restocking to minimize those “wasted trip” experiences. Whether you’re hunting for specialty food or searching for that elusive crate, PetSmart Harrisburg is committed to making it easier to find—and afford—the items your pet depends on.
Quick, Responsive Service
In-store kiosks, mobile checkout options, and a dedicated customer-care desk help reduce wait times, giving you more time to shop—and less time standing in line. Regular team huddles reinforce the importance of listening and responding swiftly to every request. If an associate can’t assist immediately, they’ll gladly summon a specialist, ensuring your needs—be it fish advice or a grooming appointment—are met promptly.
Community & Commitment
As part of Harrisburg’s vibrant community, PetSmart is more than just a store—it’s a hub for pet lovers to connect, learn, and grow. From adoption events and holiday promotions to training workshops led by certified instructors, the store actively partners with local shelters and rescue organizations to find forever homes for animals in need. This unwavering commitment extends to every team member, reinforcing PetSmart’s mission to make life better for pets and the people who love them.
Visit Us Today
Discover PetSmart in Harrisburg, PA—a pet supply store where cleanliness, expert care, and a friendly atmosphere come together under one roof. Whether you’re seeking top-tier grooming, personalized training, or simply the perfect treat for your companion, our team is ready to welcome you. Stop by today to experience the difference that knowledgeable associates—and a truly pet-centric environment—can make in your pet-parenting journey.
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- Onsite services
- In-store shopping
Harrisburg, PA 17111
United States of America
Phone: +1 717-558-7642
Website: Visit Website
4.3 out of 5 stars
Based on 1790 reviews
Review data
5 star reviews
- 61%
4 star reviews
- 23%
3 star reviews
- 10%
2 star reviews
- 2%
1 star reviews
- 5%
- Monday:
- 9AM-9PM
- Tuesday:
- 9AM-9PM
- Wednesday:
- 9AM-9PM
- Thursday:
- 9AM-9PM
- Friday:
- 9AM-9PM
- Saturday:
- 9AM-9PM
- Sunday:
- 10AM-7PM