
Sheetz
Sheetz in Lancaster, PA is a 24/7 convenience store offering a range of food and drink options, notably their popular milkshakes. Customers appreciate amenities like the free air compressor and find value in standout menu items such as the grilled cheese with boom sauce and bacon.
What people love about Sheetz
Milkshakes
Milkshakes consistently earn enthusiastic remarks, indicating they are a reliable crowd-pleaser.
Free Air Compressor
This well-functioning, no-charge amenity stands out as a valuable service that customers frequently praise.
Exceptional Assistance for Mobility-Impaired Customer
Personalized, proactive help for a customer on crutches created a memorable, positive experience.
Grilled Cheese with Boom Sauce & Bacon
This menu item is noted for its strong flavor and quick preparation, making it a standout offering.
Key Themes from Reviews of Sheetz
Order Accuracy
NegativeCustomers frequently receive orders missing items or ingredients, leading to frustration and wasted time.
Drive-Thru Efficiency
NegativeSlow service and long wait times at the drive-thru are a common source of dissatisfaction.
Staff Attentiveness & Professionalism
MixedWhile some employees receive high praise for going above and beyond, many customers encounter inattentive or disengaged staff.
Product Quality & Consistency
MixedFood and drink quality varies widely—some items delight customers, while others (coffee, slushies) fall short of expectations.
Cleanliness & Store Maintenance
MixedStore upkeep is inconsistent, with reports ranging from unsanitary conditions to well-maintained facilities.
Value & Pricing
MixedSome customers question portion sizes and price points, feeling they don’t receive adequate value.
Amenities & Convenience
PositiveExtra perks like free air machines, plentiful pumps, and 24/7 operation are highly appreciated.
About Sheetz
Welcome to Sheetz of Lancaster, PA
Nestled in the heart of Lancaster, Pennsylvania, Sheetz has become much more than a stop for gas and snacks. As a full-fledged convenience store, beer store, wine store, and car wash—open 24/7—our mission is to make every visit easy, efficient, and genuinely enjoyable. Whether you’re fueling up before a road trip, grabbing your favorite drink, or treating yourself to a quick bite, we strive to blend speed, selection, and a welcoming atmosphere under one roof.
A One-Stop Shop for Every Need
At Sheetz, variety is our strength. Our well-stocked convenience aisles offer everything from everyday necessities to specialty treats. Behind the counter, our beer and wine selections cater to casual sippers and connoisseurs alike. Need a quick car wash? Our automated tunnel delivers a sparkling finish in minutes, letting you focus on what matters. And because we know how frustrating it can be to wait, we’ve equipped our fuel pumps with modern pay-at-the-pump technology and numerous dedicated lanes to keep lines moving—even during peak hours.
Fresh Eats and Signature Sips
Sheetz’s touch-screen ordering system has revolutionized quick-service dining in Lancaster. Craving something savory? You can’t go wrong with our Grilled Cheese with Boom Sauce & Bacon—customers rave about its bold flavor and two-minute prep time, even when life slows them down. Our made-to-order menu goes beyond the expected; from hot sandwiches to fresh fries, each item is crafted on demand. When it comes to desserts and drinks, our milkshakes consistently steal the show. Plenty of locals declare, “Love Sheetz! Their milkshakes are awesome!” for good reason: they’re thick, creamy, and endlessly customizable.
Service That Goes the Extra Mile
While every business experiences ups and downs, Sheetz employees often shine when it matters most. One customer on crutches recalls an associate not only loading groceries into the car but also opening the door—“5 stars for customer service!!!” Moments like this demonstrate our staff’s commitment to genuine care. We recognize that occasional lapses in attentiveness or order accuracy can lead to missed items and longer waits. Rest assured, we’re attentive to feedback and continually train our team to greet every guest with courtesy, speed, and a friendly smile.
Convenience Redefined
Lancaster drivers consistently praise our complementary amenities. Picture this: you pull in, grab air for your tires at our free air compressor (complete with an automatic pressure sensor), fill up at one of our ample fuel pumps, and head on your way—all without ever reaching for your wallet for air. “Love that the air compressor machine is free and has an automatic air pressure sensor…Did I mention that it’s free?” sums up the delight customers feel at these small, yet impactful conveniences. Coupled with round-the-clock access, ordering ahead on our app, and fast mobile pay options, we’re redefining what easy really means.
Cleanliness and Comfort
First impressions matter. While a handful of visitors have noted inconsistencies—from odd odors to stray spills—many others find our store “nice and clean.” We invest in rigorous cleaning schedules, regular maintenance of restrooms, and thorough inspections of dining areas. Our goal is to provide an environment where families, commuters, and late-night snackers alike can feel safe and comfortable. Should you notice anything amiss, our team appreciates on-the-spot feedback so we can address concerns immediately.
Speedy Drive-Thru & Online Ordering
Time is precious, and our drive-thru lane works hard to respect yours. Though busy periods can stretch wait times, customers appreciate our commitment to filling orders accurately and swiftly. We’ve expanded our staffing during peak morning and evening rushes, and our digital menu boards display real-time wait estimates. Prefer to skip the line altogether? The Sheetz mobile app lets you craft your order in advance, pay securely, and pick up at the window—often in less time than it takes to circle the building.
Value That Fits Every Budget
Price and portion size are always top of mind; some patrons feel certain items could deliver more bang for the buck, while others regard our offerings as a fair trade for quality and convenience. Whether it’s a morning coffee run or a late-night snack attack, our promotions and loyalty rewards program help stretch your dollar. From combo deals on made-to-order sandwiches to seasonal specials on beer and wine, you’ll discover balanced value at Sheetz—tailored to your tastes and budget.
Join the Sheetz Experience Today
Ready to experience Sheetz in Lancaster, PA? From our iconic milkshakes and irresistible Grilled Cheese with Boom Sauce & Bacon to the peace of mind that comes with free air and modern fuel pumps, we’ve reimagined convenience for the way you live and move. Stop by any time—day or night—and see why customers stay loyal despite the occasional hiccup. We’re proud of our progress, attentive to your feedback, and committed to delivering convenience with character. Your next great find—fuel, food, or refreshment— awaits at Sheetz.
Unique Details About Sheetz
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Wi-Fi
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Drive-through
- In-store pickup
- Onsite services
Alternative Local Businesses in Lancaster, PA
Contact Information for Sheetz
Lancaster, PA 17602
United States of America
County: Lancaster County
Phone: +1 717-869-6932
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 277 reviews
Review data
5 star reviews
- 60%
4 star reviews
- 21%
3 star reviews
- 8%
2 star reviews
- 3%
1 star reviews
- 9%
Working Hours / Hours of Operation
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours





