St. Luke's Kutztown Primary Care
5.0(2 reviews)
What people love here...
Julia Hetrick’s Personalized Care
Julia is specifically named and commended for making urgent-care visits feel personal and reassuring.
I saw Julia Hetrick on 1/26… She made me feel like I was a regular patient.
Key Themes from Reviews
Staff CompassionPositive
Customers praise the genuine warmth and empathy shown by both clinical and front-desk staff.
"She made me feel like I was a regular patient."
"The receptionist was so kind and understanding."
About St. Luke's Kutztown Primary Care
### A Trusted Medical Home in Kutztown, PA
Located in the vibrant borough of Kutztown, PA, **St. Luke’s Kutztown Primary Care** is a cornerstone Medical Center for Berks County residents seeking reliable, community-focused healthcare. As part of the St. Luke’s Health System, our practice blends the resources of a leading healthcare organization with the welcoming feel of a neighborhood clinic. Our inviting waiting room and comfortable exam rooms feature integrated electronic health records to promote seamless coordination with specialists and diagnostic partners. Families and individuals alike appreciate how our team streamlines specialty referrals and diagnostic tests—minimizing interruptions in your daily life. We uphold safety and cleanliness standards and ensure every patient feels at ease from the moment they arrive.
### Personalized Attention Every Step of the Journey
At St. Luke’s Kutztown Primary Care, individualized care is our guiding principle. Effective medicine begins with active listening, so every visit opens with an in-depth conversation about your health history, lifestyle, and personal goals. One patient’s comment says it best: “She made me feel like I was a regular patient.” In every interaction, our team creates an atmosphere of mutual respect, addressing your concerns in a way that resonates with your needs. We also provide educational resources and health coaching to support you between visits. Through this continuity of care—where your provider tracks progress and maintains ongoing dialogue—we turn routine appointments into genuine partnerships.
### Expert Nurse Practitioner Care That Inspires Confidence
Our Nurse Practitioners combine advanced clinical training with compassionate bedside manner. **Julia Hetrick** exemplifies this blend of expertise and empathy:
> “I saw Julia Hetrick on 1/26… She made me feel like I was a regular patient,”
> “It is worth me driving 20 minutes for the care I receive from the Nurse Practitioner there.”
In addition to addressing acute concerns, our team excels in preventive medicine—providing lifestyle counseling, recommending evidence-based interventions, and proactively partnering with community wellness programs. They stay abreast of the latest medical guidelines through ongoing professional development, ensuring every patient benefits from current, evidence-based care at every stage of life.
### A Reception Experience That Warms the Spirit
From the moment you arrive, our front-desk team is dedicated to making your visit as smooth and comforting as possible. One reviewer shared:
> “The receptionist was so kind and understanding. I was feeling really bad and she actually put a smile on my face.”
We minimize wait times by streamlining pre-visit paperwork digitally. Our receptionists coordinate family appointments, confirm insurance details, arrange proactive reminders, and facilitate diagnostic service coordination—all while maintaining a compassionate, respectful demeanor that puts you at ease.
### Accessibility & Value That Go the Extra Mile
Convenient, transparent, and cost-effective healthcare is priceless. Many patients choose the extra drive to Kutztown, PA, because they know St. Luke’s Kutztown Primary Care delivers just that. As one patient put it,
> “It is worth me driving 20 minutes for the care I receive.”
Our central location, easy parking, and flexible appointment coordination help you fit care into your schedule. We accept a broad spectrum of insurance plans and clarify coverage details upfront, so you can make informed decisions without financial surprises. This commitment to accessibility and value underpins every aspect of our service.
### A Legacy of Recommendation and Trust
There’s no greater honor than a heartfelt referral, and we’re proud patients enthusiastically share their experiences. Many have said,
> “I will be recommending her and St. Luke’s Urgent Care,”
reflecting deep confidence in our clinical team and staff. Community referrals underscore our role as a trusted healthcare partner in Kutztown. We take feedback seriously—holding team huddles to celebrate successes, refine workflows, and ensure compassion and professional competence go hand in hand.
### Take the Next Step Toward Better Health
When you choose St. Luke’s Kutztown Primary Care, you’re opting for a healthcare experience where every detail—from spacious, well-lit exam rooms to the follow-up courtesy call—is designed with your comfort and health at the forefront. Our friendly scheduling team is ready to guide you through available appointment times, new-patient paperwork, and accepted insurance plans. Schedule your first visit online or by phone, and join our community committed to expert, compassionate care.
Categories
About This Business
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
15065 Kutztown Rd Suite 400
Kutztown, PA 19530
United States of America
Kutztown, PA 19530
United States of America
Phone: +1 484-658-2801
Website: Visit Website
Customer Reviews
5.0 out of 5 stars
Based on 2 reviews
Review data
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Working Hours
- Monday:
- 8AM-5PM
- Tuesday:
- 8AM-5PM
- Wednesday:
- 8AM-5PM
- Thursday:
- 8AM-5PM
- Friday:
- 8AM-4PM
- Saturday:
- Closed
- Sunday:
- Closed