Starbucks
What people love here...
Surprise Orders by “Three Wonderful Ladies”
Patrons love the personalized “surprise me” service from a consistent, friendly team.
Key Themes from Reviews
Staff Friendliness & ProfessionalismMixed
Some customers rave about friendly, enthusiastic baristas, while others report rude behavior from specific employees.
About Starbucks
Discover Your Coffee Haven in Reading, PA
Welcome to Starbucks, your neighborhood coffee shop, cafe, coffee store, and espresso bar nestled inside the Giant grocery store on Penn Avenue in Reading, PA. Here, every cup tells a story—whether it’s the rich aroma of freshly ground beans, the hum of conversation around our cozy seating alcoves, or the excited “Good morning!” from baristas who know your go-to order. From early commuters craving a bold espresso shot to afternoon shoppers seeking a strawberry‐studded refresher, Starbucks in Reading offers a warm retreat and a sense of community at every table.
Warm and Welcoming Staff
Our team takes pride in greeting you by name and bringing genuine enthusiasm to each interaction. Many customers describe their visits as “a joy,” especially when greeted by the “three wonderful ladies” who excel at the surprise‐me service—you simply tell them your mood, and they’ll craft something delightful every time. Barista Elle has also become something of a local legend, celebrated for “holding it down by herself and still serving me with a smile.” While a handful of patrons have reported occasions of brusque behavior, most feedback highlights the professionalism and friendliness that set this Starbucks apart.
A Cozy Escape: Atmosphere & Location
Tucked discreetly inside the Giant supermarket, our store offers a tranquil alternative to the usual mall bustle. Ample seating, warm lighting, and free Wi-Fi invite you to linger over a laptop or catch up with friends. One regular notes, “Nice place to sit and have coffee. Especially when you’re too early for an appointment.” Whether you’re seeking solitude with a good book or a casual spot for a quick catch-up, our out-of-the-way location keeps crowds to a comfortable size, so you can truly unwind.
Flavorful Creations Crafted for You
At Starbucks in Reading, innovation meets consistency across our menu. Morning espresso fans rave, “Coffee so delicious and smells so good,” while lemonade lovers can’t get enough of our custom Strawberry Lemonade Refresher—“It’s my favorite beverage here,” one guest shares. For those who appreciate precision, our Venti Hot Mocha is heated to an exact 180°—a detail that patrons note as “perfect,” locking in the smooth chocolate profile without burning the palette. Of course, taste is subjective, and some visitors find certain drinks too sweet or bland. Our baristas welcome this feedback and are always ready to adjust syrups, milks, and toppings to tailor your cup exactly as you like it.
Managing the Rush: Speed & Accuracy
Peak-hour service at any popular coffee shop can be a challenge, and some customers have experienced longer than expected wait times or order mix-ups. Comments such as “It took 25 minutes with less than 5 people in line” and “I ordered a triple grande latte and got a tall steamed milk” remind us that there’s always room to refine our scheduling and hand-off procedures. Despite these occasional hiccups, our team remains committed to improving turnaround and accuracy. Baristas like Elle and the “three wonderful ladies” set the standard for efficiency, ensuring that your personalized surprise order or carefully crafted custom drink arrives as intended.
Value That Goes Beyond Price
We understand that Starbucks can feel like a premium investment, with some guests noting, “Drinks are kinda expensive” and “$3.95 for a tall refresher is pricey.” What we strive to deliver is true value: consistently roasted beans, barista expertise, and an environment designed for comfort and creativity. For many, the trade-off is well worth it. One visitor admits, “I’m not usually going to spend $5 for a cup of coffee, but this is the one to go to,” recognizing that the quality of the brew, the friendliness of the staff, and the peaceful setting elevate each dollar spent.
A Commitment to Cleanliness and Safety
Your well-being is important to us. Customers appreciate our visible safety measures—mask-mandated service, regular surface sanitizing, and clear social-distancing markers. At the same time, a few patrons have raised concerns about glove use during drink preparation. We take this feedback seriously and have reinforced our hygiene protocols to ensure that every latte, macchiato, or tea is made with the utmost care and sanitation, so you can focus on savoring the moment.
Plan Your Visit
Whether you’re craving a perfectly pulled espresso, a floral green tea, or an adventurous custom creation, Starbucks in Reading, PA stands ready to fuel your day. Stop in on your way to work, unwind over lunch, or treat yourself to an afternoon pick-me-up—because life’s busy moments deserve a pause, a friendly smile, and a handcrafted beverage made just for you. We can’t wait to welcome you back for your next cup.
Description
Categories
About This Business
Crowd
- Tourists
- Family-friendly
- Transgender safespace
Parking
- Parking
- Free parking lot
- Free street parking
Payments
- Debit cards
- Credit cards
Planning
Amenities
- Wi-Fi
- Restroom
Offerings
- Coffee
- Quick bite
- Small plates
- Prepared foods
- Vegetarian options
Atmosphere
- Casual
- Trendy
Highlights
- Great coffee
- Great tea selection
Popular for
- Breakfast
- Solo dining
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Dining options
- Lunch
- Dessert
- Breakfast
Service options
- Dine-in
- Takeout
- Delivery
- Drive-through
Contact Information
Reading, PA 19609
United States of America
Phone: +1 610-670-4713
Website: Visit Website
Customer Reviews
3.7 out of 5 stars
Based on 207 reviews
Review data
5 star reviews
- 45%
4 star reviews
- 21%
3 star reviews
- 11%
2 star reviews
- 5%
1 star reviews
- 17%
Working Hours
- Monday:
- 6AM-7PM
- Tuesday:
- 6AM-7PM
- Wednesday:
- 6AM-7PM
- Thursday:
- 6AM-7PM
- Friday:
- 6AM-7PM
- Saturday:
- 6AM-7PM
- Sunday:
- 6AM-7PM