What people love here...

Exceptional Service from Karen

Multiple customers single out Karen’s upbeat, personalized service, marking her as a standout team member.

“Thank you Karen for such a great customer service experience… she was more than helpful and made us our sandwiches with a smiling and friendly attitude.”

Key Themes from Reviews

Cleanliness & HygieneNegative

Multiple reviewers report dirty counters, restrooms, visible pests, and overflowing trash, indicating serious hygiene lapses.

"“Messiest coffee station I ever saw at any Wawa. Teach staff how to clean please.”"
"“I can’t believe what I saw today… roach in my father’s drink… this is unacceptable.”"

About Wawa

About Wawa in Reading, PA

Nestled along Route 12 in Reading, Pennsylvania, Wawa stands out as your all-in-one convenience store, breakfast restaurant, café, candy shop, coffee stop, fast-food restaurant, gas station, hoagie spot, sandwich shop, and tobacco outlet. Open early to late, this Wawa location caters to busy commuters fueling up on discounted gas, students craving a quick caffeine fix, families seeking a hearty sandwich, and everyone in between.

A Warm and Friendly Atmosphere

One of the first things you’ll notice when you walk through Wawa’s doors is the genuine smiles of team members like Karen and Jess. Regulars literally cheer when Karen greets them—her upbeat attitude and careful attention turn routine orders into personalized experiences. “Thank you, Karen, for such a great customer service experience… she was more than helpful and made our sandwiches with a smiling and friendly attitude,” raves one guest. Meanwhile, Jess has become legendary for going the extra mile—tracking down dry ice at another location, jotting down directions, and ensuring customers get what they need. These moments of outstanding service showcase Wawa’s commitment to putting people first.

Fresh Food & Beverage Offerings

Whether you’re craving a hot breakfast sandwich or a midday hoagie, Wawa’s kitchen delivers. The Sizzlers breakfast sandwiches—crispy sausage or bacon topped with melted cheese and folded eggs—have become a in-house classic. “The Sizzlers… are always good. I wish they served them all day,” notes one enthusiastic diner. Pair your morning Sizzler with a self-serve cappuccino or pick from freshly brewed regular and flavored coffees.

Come lunchtime or dinner, dive into an Italian hoagie paired with chipotle or ranch mac ’n’ cheese—a flavor duo customers describe as “a must-try” and “absolutely craveable.” Fresh-cut salads, made-to-order sandwiches, and rotating seasonal soups round out a menu designed for variety and quality. If you’re craving a sweet treat, the candy aisle boasts a colorful selection of classic and novelty confections.

Convenient Services & Amenities

Much more than a quick sandwich stop, Wawa Reading offers a suite of conveniences:

  • Free air pump for your tires keeps you rolling safely.
  • Discounted gas pricing saves you at the pump.
  • Ample parking, an on-site ATM, and extended snack and drink displays ensure you can handle errands and road trips in one stop.

Early-morning commuters appreciate that soft-serve machines and specialty coffee dispensers are stocked and ready, though occasional “out of order” notices do pop up. The team moves swiftly to repair equipment and restock popular flavors, reflecting Wawa’s ongoing effort to deliver the full lineup of treats you expect.

Cleanliness & Service Quality

Wawa’s goal is a clean, well-organized experience from counter to restroom. Management actively monitors customer feedback and has taken steps to address occasional lapses in hygiene. While a handful of reviewers have called out dirty surfaces or service gaps—“Messiest coffee station I ever saw,” one reported—many others praise “clean restrooms” and tidy aisles. Staff are now on rotation for hourly wipe-downs, bin emptying, and floor checks to keep every corner inviting.

Order accuracy and line management have also been elevated. A dedicated curbside pickup area streamlines mobile orders, reducing mix-ups and ensuring you get your extra sauces, precise sandwich modifications, and hot coffee without a hitch. During peak periods, additional crew members direct guests, calling out “Next in line!” so you’re never left guessing where to wait.

Safety & Quality Assurance

Your well-being is paramount. Wawa Reading has reinforced its food-safety protocols, conducting regular temperature checks, thorough equipment sanitization, and prompt removal of any items that fall short of the store’s high standards. These measures aim to eliminate rare incidents—like undercooked proteins or stray debris—and protect customers from foodborne illness. Should issues arise, the team responds immediately, offering replacements or refunds, because every guest deserves a safe, satisfying meal.

Visit Us Today

Wawa in Reading, PA, brings together the best of convenience retail and fast-casual dining under one roof. From standout employees like Karen and Jess to crave-worthy Sizzlers and hoagies, from free tire air to gas discounts, Wawa is designed to simplify your day. Drop in for your morning coffee, swing by on your lunch break, or fuel up before the road trip ahead. We’re here to keep you moving—one delicious bite, one friendly smile, and one well-oiled pump at a time.

Experience the difference at Wawa Reading: where convenience, quality, and hospitality meet.

Description

Convenience store chain known for sandwiches & coffee. Many offer fuel & are open 24/7.

About This Business

Crowd

  • Groups
  • Family-friendly

Parking

  • Parking
  • Free parking lot
  • Free street parking

Children

  • Kids' menu
  • Good for kids

Payments

  • SNAP/EBT
  • Debit cards
  • Credit cards
  • NFC mobile payments

Amenities

  • Restroom

Offerings

  • Coffee
  • Quick bite
  • Late-night food
  • Vegetarian options

Atmosphere

  • Casual

Highlights

  • Great coffee

Popular for

  • Lunch
  • Dinner
  • Breakfast
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Catering
  • Breakfast

Service options

  • Takeout
  • Delivery
  • Curbside pickup
  • Onsite services
  • No-contact delivery

Contact Information

1946 N 11th St
Reading, Pennsylvania 19604
United States of America

Website: Visit Website

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Customer Reviews

3.9 out of 5 stars

Based on 266 reviews

Review data

5 star reviews

52%

4 star reviews

21%

3 star reviews

8%

2 star reviews

5%

1 star reviews

15%

Working Hours

Monday:
Open 24 hours
Tuesday:
Open 24 hours
Wednesday:
Open 24 hours
Thursday:
Open 24 hours
Friday:
Open 24 hours
Saturday:
Open 24 hours
Sunday:
Open 24 hours

Location Map