What people love here...
Exceptional Service from Michael
Michael’s proactive, personalized solution for fitting new lenses into an old frame demonstrates outstanding customer care and cost savings.
Key Themes from Reviews
Customer Service & Staff ExpertisePositive
Customers consistently praise the staff’s expertise, friendliness, and willingness to go the extra mile.
About West Reading Optical
About West Reading Optical
Nestled in the heart of Reading, PA, West Reading Optical is your neighborhood optician dedicated to delivering top-tier eye care and eyewear services. Whether you’re due for a routine exam, hunting for the perfect pair of frames, or seeking cost-saving lens solutions, our seasoned team combines professional expertise with genuine warmth—making each visit both efficient and enjoyable.
Expert Staff & Personalized Service
At West Reading Optical, exceptional customer service is more than a promise—it’s our daily practice. From the moment you step through our doors, you’ll notice our opticians are knowledgeable, pleasant, and deeply committed to your vision health. “They are polite, personable, knowledgeable, and go above and beyond to help their patients,” raves one satisfied customer. Our staff takes the time to understand your lifestyle, prescription needs, and aesthetic preferences, ensuring a fitting experience that feels truly bespoke.
Extensive Frame Selection for All Ages
Shopping for frames should be fun and stress-free—and at West Reading Optical, it is. We proudly showcase a wide, age-appropriate array of eyewear styles, from classic silhouettes to the latest designer trends. Parents love our comprehensive kids’ selection, with frames designed for comfort, durability, and a perfect fit. One delighted mom shared, “The selection of frames for her age group was great,” while another parent appreciated how encouraging our team was during her daughter’s first fitting. Whether you’re looking for bold statement pieces, subtle professional looks, or playful children’s frames, you’ll find the ideal match on our showroom walls.
Insurance-Friendly Pricing & Affordability
Navigating vision insurance can be daunting—but not at West Reading Optical. We accept most vision plans, helping you reduce out-of-pocket expenses and making quality eyewear more accessible. “They took our insurance, making her glasses more affordable than a lot of other places,” notes one customer. Our transparent pricing and in-house insurance verification ensure you know exactly what to expect—so there are no surprises at checkout.
Fast Turnaround & Reliable After-sales Support
Life moves quickly, and we understand the inconvenience of waiting weeks for new glasses. That’s why our skilled lab team strives to complete most eyewear orders in about a week. Customers consistently express delight at the speed of service: “Her glasses were done in about a week and she loves wearing them.” We also stand firmly behind our products, offering prompt after-sales support to address any lens calibration issues or adjustments. While a few customers have reported occasional delays during peak times, our staff works diligently to minimize wait times and keep appointments running smoothly.
Creative, Value-Saving Solutions
We believe eyewear should be both high-quality and budget-friendly. Our opticians love to get creative with custom solutions—whether that’s fitting new prescription lenses into a cherished older frame or finding alternative materials to lower costs. One standout story involves Michael, who “saved me several hundred dollars… I now have up-to-date RX sunglasses that cost me less than $100!” His proactive approach and technical know-how exemplify our commitment to personalized care and resourceful problem-solving.
Comprehensive One-Stop Eye Care
West Reading Optical isn’t just an eyewear retailer—it’s a full-service eye care destination. Our collaboration with respected local doctors such as Dr. Chesen and Dr. Cho means you can receive comprehensive eye exams, contact lens fittings, and vision health consultations all under one roof. “It’s ‘one-stop eye care’ at its best!” enthuses a long-time patient. Even if you don’t require an exam, you’re still welcome to browse our eyewear collections and take advantage of our full insurance benefits.
Addressing Wait Times & Appointment Efficiency
We recognize that some guests have experienced longer-than-expected waits despite scheduled appointments. This rarely stems from lack of planning, but rather from our commitment to thorough care. Complex lens calibrations, in-depth frame fittings, and critical eye health evaluations can occasionally extend appointment times. To help manage your schedule, we recommend arriving a few minutes early and notifying us of any urgent time constraints. Rest assured, our front-desk team continually refines scheduling protocols to keep your visit as prompt as possible.
Why West Reading Optical Stands Out
• Staff Expertise & Warmth: Friendly, well-trained opticians who listen and deliver personalized guidance.
• Broad Selection: Eyewear for every face, every style, and every family member—including an exceptional kids’ collection.
• Insurance Savvy: Transparent, insurance-friendly billing to maximize your benefits and minimize costs.
• Quick Turnaround: Most prescription glasses ready in about one week, so you’re never left waiting.
• Creative Cost Savings: Innovative lens and frame solutions that protect both your eyesight and your wallet.
• One-Stop Convenience: Comprehensive eye exams, lens crafting, and retail shopping all in one comfortable setting.
Visit West Reading Optical in Reading, PA, and experience the difference that expert care, thoughtful service, and an inviting atmosphere can make. Whether you’re here for your first pair of glasses or just need a routine checkup, our team is ready to help you see—and look—your very best. We look forward to welcoming you!
Categories
About This Business
Payments
- Debit cards
- Credit cards
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
Contact Information
Reading, PA 19611
United States of America
Phone: +1 610-375-8347
Website: Visit Website
Customer Reviews
3.5 out of 5 stars
Based on 6 reviews
Review data
5 star reviews
- 50%
4 star reviews
- 17%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 33%
Working Hours
- Monday:
- 9AM-4:30PM
- Tuesday:
- 9AM-4:30PM
- Wednesday:
- 9AM-4:30PM
- Thursday:
- 10AM-5:30PM
- Friday:
- 9AM-4PM
- Saturday:
- Closed
- Sunday:
- Closed