AutoZone Auto Parts Logo

AutoZone Auto Parts

4.3(254 reviews)

What people love here...

Exceptional Service from Mike

Mike is repeatedly named by customers as the reason they’ll return—his deep product knowledge, empathy, and follow-through make him a standout.

“Mike’s professionalism, warmth, and dedication are unparalleled…He’s the definition of reliability and professionalism.”
“Mike was absolutely amazing…He went above and beyond and that alone spoke about his character.”

Key Themes from Reviews

Staff Customer Service InteractionsMixed

Customer experiences with staff vary widely—from employees who go above and beyond to others who are unhelpful or rude.

"“Bill (supervisor) was incredibly helpful! Eddie (manager) is a complete jerk and rude.”"
"“Why is it that every time I go to this store location…4-5 associates standing at the counter socializing…and not helping any customer.”"

About AutoZone Auto Parts

Welcome to AutoZone Auto Parts in Allentown, PA

Discover your one-stop solution for every automotive need at AutoZone Auto Parts, the premier auto parts store, car accessories store, and car battery store serving Allentown and the surrounding Lehigh Valley. Whether you’re a weekend DIYer or a professional technician, our well-stocked warehouse and friendly tool rental service make sourcing and installing parts faster, easier, and more reliable than ever.

Unmatched Inventory & Hard-to-Find Parts

When time is of the essence and reliability matters most, you need an auto parts store that consistently delivers. At our Allentown location, you’ll find one of the largest on-hand selections in a 50-mile radius—from standard filters and brake components to specialty A/C compressors and performance upgrades. Commercial account holders and local mechanics have praised our deep inventory, noting that this is the only store in the region to carry certain hard-to-get parts in stock. We maintain rigorous ordering and restocking processes so your next battery, alternator, or timing belt is never more than a quick trip away.

Expert Assistance & Free In-Store Services

Pulling into our clean, modern store, you’re greeted by knowledgeable staff ready to help. Mike, one of our standout associates, is frequently cited by customers for his unwavering professionalism and genuine care—whether he’s walking you through diagnostic trouble codes or customizing a parts recommendation for your vehicle’s exact make and model. Pete, another fixture on the floor, impresses day in and day out by tackling complex installations and guiding customers through intimidating repairs with efficiency and patience.

Beyond personalized advice, AutoZone Allentown offers complimentary tool lending, battery testing, fluid recycling, and filter change services. Need a torque wrench to swap a wheel? We’ve got you covered. Want to test your battery’s load capacity before purchase? Stop by for a free diagnostic. From weekly oil-change deals to step-by-step hands-on support, these value-added services save you time, money, and hassle—ensuring your project moves forward without unexpected stops at the dealership or a mechanic’s shop.

Competitive Pricing & Smart Savings

One of our hallmarks is competitive pricing. Many customers appreciate the hundreds of dollars they save compared to dealership parts; one shopper shared saving $150 and receiving thoughtful assistance from our team. While some items may carry a premium versus certain online retailers, the immediate availability and expert guidance you receive here often outweigh shipping delays or return hassles. We know clarity matters: that’s why our staff works to ensure you understand current promotions, price-matching policies, and the best path to maximum value—although, candidly, some customers have flagged inconsistencies in discount communications, and we continually strive to tighten our processes.

A Sparkling Clean, Customer-Focused Environment

Step through our doors and experience the bright, well-organized aisles that customers frequently describe as “sparkling clean” and inviting. Associates like Lisa help maintain an immaculate shopping floor, where every part and accessory is clearly labeled and easy to locate. Despite the occasional staffing challenge—long hold times or brief lulls in customer assistance—our team is committed to fostering a friendly atmosphere. That means fewer wandering questions about where an item lives, and more one-on-one attention to get you back on the road.

Integrity, Trust & Continuous Improvement

We hold ourselves to high standards of integrity, but we’re also humble enough to learn from honest feedback. Some patrons have noted disappointment when promised discounts weren’t honored or when a listed SKU turned out to be unavailable. We treat each of these experiences as an opportunity to improve transparency, refine our inventory tracking, and ensure that every promise we make is one we can keep. Your trust is our top priority—and we back that up with clear return policies and real-time stock updates to minimize surprises.

Why AutoZone Auto Parts Allentown Is Your Best Choice

• Comprehensive Parts Selection: From everyday maintenance to specialized repairs, shop thousands of SKUs in-store and online.
• Knowledgeable Staff: Benefit from the expertise of standout professionals like Mike and Pete, who go the extra mile to solve complex issues.
• Free Services & Tool Rental: Leverage complimentary diagnostics, tool lending, fluid recycling, and more to save time and money.
• Clean, Convenient Atmosphere: Enjoy a modern, well-kept store layout that makes parts shopping simple.
• Local Reputation: Join fellow Allentown DIYers and professionals who rely on us for quick turnarounds and dependable advice.

Choose AutoZone Auto Parts in Allentown, PA, where quality, convenience, and customer care converge. Whether you’re replacing a car battery, upgrading your brakes, or simply renting a tool for the weekend, we’re here to keep your vehicle—and your day—running smoothly. Visit us today and experience the AutoZone difference!

About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Recycling

  • Batteries

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Contact Information

2919 Lehigh St
Allentown, PA 18103
United States of America

Website: Visit Website

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Customer Reviews

4.3 out of 5 stars

Based on 254 reviews

Review data

5 star reviews

69%

4 star reviews

13%

3 star reviews

3%

2 star reviews

6%

1 star reviews

9%

Working Hours

Monday:
7AM-11PM
Tuesday:
7AM-11PM
Wednesday:
7AM-11PM
Thursday:
7AM-11PM
Friday:
7AM-11PM
Saturday:
7AM-11PM
Sunday:
7AM-11PM

Location Map