AutoZone Auto Parts
What people love here...
Exceptional Service from Daniel
Multiple mentions spotlight Daniel’s initiative to provide extra services at no cost and train his team.
Key Themes from Reviews
Staff Friendliness & ProfessionalismMixed
Some customers rave about warm, helpful interactions, while others encounter discourteous or dismissive employees.
About AutoZone Auto Parts
About AutoZone Auto Parts
Located in the heart of Allentown, PA, AutoZone Auto Parts is your one-stop shop for everything under the hood. Whether you’re hunting for quality auto parts, eye-catching car accessories, a reliable car battery, or even a lug wrench to keep in your trunk, our store has you covered. With a combination of expert guidance, hands-on service, and a wide selection of products, we’re dedicated to helping every customer get back on the road safely and affordably.
Expert Knowledge & Comprehensive Inventory
From timing belts to wiper blades, AutoZone Auto Parts stocks competitively priced items that keep local drivers coming back. Many customers note our prices are “half the price of anywhere else!” Yet we know firsthand that availability can fluctuate, and some parts occasionally run out of stock. When that happens, our team springs into action, tapping into a network of nearby stores and expedited shipping options to minimize your downtime. Whether you place an order over the phone or browse on-site, you can expect an honest assessment of part fitment and pricing—no guesswork, just clear answers.
Personalized In-Store Services & Tool Rental
Owning a toolbox shouldn’t cost a fortune. That’s why our tool rental service is a hit with weekend mechanics and DIY enthusiasts alike. Need a lug wrench, torque wrench, or specialty socket? “The crew offered me a lug wrench to use so that we could stay safe,” one happy customer recalls. Better still, if you’d rather leave the installation to the pros, our team members will guide you through the process or even handle it themselves. From installing new wiper blades (“He also installed my new wiper blade! He’s awesome!”) to offering complimentary oil top-offs, we go above and beyond to make your visit effortless.
Meet Our Dedicated Team
Behind every positive review is a friendly face ready to help:
- Daniel: Often praised for going the extra mile, Daniel’s initiative shines when things go wrong. “He went above and beyond when my oil light came on—he topped it off free of charge,” a customer shares. His ability to train colleagues ensures that quality service extends beyond a single shift.
- Aaron Psm: Rain or shine, Aaron delivers. “He even fixed my car in the pouring rain,” one review notes, emphasizing the patience and thoroughness he brings to every job.
- Xavier & Edwin: This dynamic duo consistently earns five-star accolades. Whether they’re waiting late to hand off parts or diagnosing a tricky issue, customers appreciate their punctuality and dedication. “Edwin came in and found a problem and resolved a bunch of headaches and problems,” reads one glowing testimonial.
- Ashley (Manager): Conflicts can happen anywhere, but Ashley’s swift intervention means they don’t last long. When checkout hiccups arise, “manager Ashley… took care of the situation,” turning frustration into relief.
A Focus on Friendliness & Professionalism
Our Allentown store prides itself on delivering warm, professional interactions—most of the time. Many guests gush about a “kind and welcoming” atmosphere where questions are met with patience and respect. We do acknowledge that on rare occasions, a busy day or miscommunication can lead to less-than-ideal encounters. When that happens, we take it seriously. Every piece of feedback becomes an opportunity to reinforce our customer-first culture, ensuring that courtesy and positivity remain at the core of your shopping experience.
Improving Wait Times & Store Reliability
We understand that time is precious. Long waits and delayed service can turn a simple parts stop into an all-day affair. In response to customer feedback—“I stood in line waiting… none of them helped me. I left upset”—we’re optimizing staff schedules, cross-training employees, and exploring new staffing solutions to better balance on-floor support with inventory management. Similarly, we recognize how frustrating it is to arrive at a closed door when hours are posted. Maintaining consistent store hours is a priority, and we appreciate your patience as we fine-tune our operations.
Why Choose AutoZone Auto Parts in Allentown, PA?
• Broad Selection: From batteries to brake pads and everything in between.
• Competitive Pricing: Quality parts at prices that won’t break the bank.
• Expert Staff: Technically savvy associates ready to diagnose, recommend, and install.
• Tool Rental & In-Store Assistance: Access to specialty tools and free installation support.
• Local Commitment: Proudly serving Allentown and surrounding communities with integrity and care.
At AutoZone Auto Parts, we don’t just sell products—we build relationships. Whether you’re a seasoned mechanic or a first-time DIYer, our team is here to guide you through every twist and turn of your automotive journey. Drop by our Allentown location today, and experience the difference that knowledgeable service, reliable inventory, and genuine hospitality can make. We’re driven to earn your trust, one part—and one smile—at a time.
Categories
About This Business
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- In-store shopping
- Same-day delivery
Contact Information
Allentown, PA 18102
United States of America
Phone: +1 610-433-6313
Website: Visit Website
Customer Reviews
4.3 out of 5 stars
Based on 881 reviews
Review data
5 star reviews
- 61%
4 star reviews
- 20%
3 star reviews
- 9%
2 star reviews
- 3%
1 star reviews
- 6%
Working Hours
- Monday:
- 7:30AM-10PM
- Tuesday:
- 7:30AM-10PM
- Wednesday:
- 7:30AM-10PM
- Thursday:
- 7:30AM-10PM
- Friday:
- 7:30AM-10PM
- Saturday:
- 7:30AM-10PM
- Sunday:
- 8AM-9PM