Local government officeReading

Berks Area Regional Transportation Authority

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The Berks Area Regional Transportation Authority is the public transit agency operating fixed route bus service across Reading and Berks County, along with specialized transportation for riders unable to use regular buses. Riders describe the staff as courteous, informative, and helpful.

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Help from Berks Area Regional Transportation Authority

Programs and help offered by Berks Area Regional Transportation Authority.

What people love about Berks Area Regional Transportation Authority

Courteous and Helpful Staff

Multiple reviewers specifically call out the team’s courtesy and willingness to help as a key highlight.

Very courteous and helpful staff
Very very informative, Helpful, And courteous

Informative Guidance

Beyond basic service, staff are noted for providing valuable information that enhances the visit.

Very very informative, Helpful, And courteous

About Berks Area Regional Transportation Authority

The Berks Area Regional Transportation Authority, commonly known as BARTA, is the public transit agency serving the City of Reading and the surrounding communities of Berks County, Pennsylvania. As a municipal authority, it plans, funds and operates the fixed route bus network that connects downtown Reading with the boroughs, townships and suburban commercial corridors that ring the city, along with specialized transportation programs for riders who cannot use regular bus service. Its administrative and operations base is located at 1700 N 11th St, Reading, PA 19604, and the agency can be reached by phone at +1 610-921-0601.

Public transportation in Reading dates back to the era of streetcars and privately run bus lines, and BARTA was created to carry that service forward under public ownership after private operators withdrew from the market. Today the authority functions as a local government office, with a board drawn from the county it serves, and it works within the framework of state and federal transit funding programs. Its day to day management is shared through a regional partnership with the transit agency serving neighboring Lancaster County, an arrangement intended to pool administrative resources across south central Pennsylvania while each county keeps its own identity, routes and local oversight.

Fixed Route Bus Service

BARTA's core product is scheduled bus service operating on numbered routes that radiate outward from a central transfer hub in downtown Reading. The hub model means most trips pass through the city center, where riders can step off one bus and board another to continue across the county. Routes serve residential neighborhoods throughout Reading as well as destinations in communities such as Wyomissing, West Reading, Shillington, Mohnton, Temple, Muhlenberg Township, Exeter Township, Laureldale and other points in Berks County, with longer runs reaching outlying boroughs. Buses link riders to the places people need to reach on a regular basis, including:

  • Hospitals, medical offices and clinics
  • Shopping centers, supermarkets and retail corridors
  • Schools, colleges and training programs
  • Employment sites in industrial parks and distribution centers
  • County and city government buildings and social service agencies
  • Intercity bus connections and regional transportation links

Service levels vary by route and by day, with weekday schedules generally the most frequent and reduced service on Saturdays. Riders planning a trip for a specific day, particularly on a holiday, should confirm the schedule in advance by calling the authority.

Paratransit and Shared Ride Programs

Alongside the fixed route system, BARTA administers door to door transportation for passengers whose disabilities prevent them from using regular buses. This complementary paratransit service operates in the areas and during the hours covered by the fixed route network, as required under the Americans with Disabilities Act, and it requires an application and eligibility determination before a rider can begin booking trips. Staff at the authority handle those applications and explain the certification process.

BARTA also participates in Pennsylvania's shared ride program, which provides reduced cost advance reservation trips for older adults using state lottery funds, along with transportation arranged through county human services and medical assistance programs. Shared ride trips are typically scheduled ahead of time, grouped where possible, and used for medical appointments, dialysis, adult day programs, shopping and similar purposes. Because each of these programs has its own eligibility rules, funding source and reservation deadlines, calling the office is the most direct way for a prospective rider or a family member to find out which option fits a particular situation.

Fares, Passes and Rider Information

Riders can pay as they board or use passes designed for frequent travel. The authority has historically issued day passes, multi ride passes and monthly passes, along with reduced fare arrangements for students, children and people with disabilities. Senior citizens who present a valid Pennsylvania Senior Citizen transit identification card ride free on fixed route service under the statewide lottery funded program, and the authority can explain how to obtain that card. Fare policies, transfer rules and pass products change periodically, so current details are best confirmed directly with staff by phone or in person.

The authority also publishes printed route timetables and system maps, which include details about stop locations, first and last trips of the day, and how routes connect at the downtown transfer point. People new to the system, including recent arrivals to Berks County and residents who have not ridden the bus before, frequently contact the agency for help reading a schedule or mapping out a first trip.

The 1700 N 11th Street Facility

The North 11th Street site in northeast Reading houses the authority's administrative offices and the garage and maintenance operation that keeps the bus fleet running. Mechanics service and inspect vehicles there, operators report for work, and the staff who handle scheduling, planning, finance, grant administration and customer matters are based at the property. Members of the public come to the location for business that is handled in person, such as submitting paperwork for specialized transportation programs, resolving account questions or picking up schedule materials.

The building has a restroom available to visitors. Accessibility features include a wheelchair accessible entrance, a wheelchair accessible restroom and a wheelchair accessible parking lot, so riders who use mobility devices can reach the office without needing assistance with stairs or curbs. Visitors who need to meet with a specific department may want to call ahead to confirm office hours and make sure the right staff member is available.

Role in Berks County

For many households in Reading and the surrounding boroughs, BARTA provides the practical means of getting to work, school, medical care and groceries without a car. The agency's service area covers a mix of dense urban neighborhoods and spread out suburban and semi rural territory, which shapes how routes are drawn and how often buses run. Transit planning in the county also intersects with broader regional discussions about road congestion, access to employment centers and connections toward the Philadelphia area, and the authority participates in that work as the county's designated transit operator.

Questions about routes, schedules, eligibility for specialized service, lost items, fare products or employment with the authority can be directed to the office at 1700 N 11th St, Reading, PA 19604, or by calling +1 610-921-0601.

Unique Details About Berks Area Regional Transportation Authority

Amenities

  • Restroom

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Berks Area Regional Transportation Authority

1700 N 11th St
Reading, PA 19604
United States of America

County: Berks County

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