
Berks Transfer, Inc.
Berks Transfer, Inc. in Reading provides professional waste management services known for their friendly staff and efficient processes. Customers appreciate the exceptional care taken by drivers to protect property.
What people love about Berks Transfer, Inc.
Exceptional Service from Joan
Joan is specifically mentioned by name for providing outstanding customer service that exceeded expectations, going above and beyond to help customers understand all their options.
Driver Care and Property Protection
Customers specifically highlight the extra care drivers take to protect customer property and their professional, skilled approach to service delivery.
Excellent Service from Michele
Michele is mentioned by name with specific praise, indicating she provides standout service that customers remember and appreciate.
Comprehensive Customer Support and Guidance
Multiple customers emphasize how the company goes above and beyond normal service expectations to accommodate specific needs and provide comprehensive support.
Key Themes from Reviews of Berks Transfer, Inc.
Staff Friendliness and Professionalism
PositiveCustomers consistently praise the friendly, professional, and helpful nature of Berks Transfer staff across multiple service areas.
Process Efficiency and Ease of Use
PositiveCustomers appreciate the streamlined, efficient process with clear instructions that makes waste disposal quick and straightforward.
Pricing Structure and Value
MixedWhile customers find the service valuable overall, some express concern about the $70 minimum fee and wish pricing information was more clearly communicated upfront.
Dumpster Service Reliability
NegativeCustomers report frustration with inconsistent dumpster delivery timing and poor communication regarding delivery schedules.
Vehicle Safety and Road Hazards
NegativeMultiple customers report safety concerns with company trucks dropping debris on roadways, causing property damage and creating driving hazards.
Customer Service Response Quality
MixedCustomer service experiences vary significantly, with some reporting exceptional help and others encountering rude or unhelpful responses.
About Berks Transfer, Inc.
Company Overview
Berks Transfer, Inc. is a waste management service provider operating from 59 Willow Creek Road in Reading, Pennsylvania. The company serves the greater Berks County region, offering both commercial and residential waste disposal solutions. As a local waste management operation in southeastern Pennsylvania, Berks Transfer handles various aspects of solid waste collection, transfer, and disposal services for the Reading metropolitan area.
Services and Operations
Berks Transfer operates as a comprehensive waste management facility that provides multiple service categories to meet different disposal needs. The company maintains a transfer station where customers can bring materials directly for disposal, functioning as a drop-off point for both individual residents and commercial operators. This self-haul option allows customers to transport their own waste to the facility during operating hours.
The company also provides dumpster rental services for projects of varying scales. These container services cater to construction projects, home renovations, cleanouts, and other situations requiring temporary waste collection capacity. Drivers deliver dumpsters to customer locations and retrieve them once filled, with the company then handling proper disposal of the collected materials.
Regular trash collection services round out the company's offerings, with scheduled pickup routes serving residential and commercial accounts throughout the service area. The operation maintains a fleet of collection vehicles that service these regular accounts on established schedules.
Transfer Station Facility
The transfer station component of Berks Transfer's operation serves as a consolidation point for waste materials. At transfer stations, waste brought in by smaller vehicles is combined and loaded onto larger transport vehicles for delivery to final disposal sites such as landfills. This model allows for more efficient long-distance hauling while providing convenient local drop-off access for customers.
The facility accepts various types of waste materials, though specific restrictions apply to certain categories. As with most transfer stations, the operation maintains guidelines about acceptable and prohibited materials to ensure compliance with environmental regulations and operational safety requirements. Staff at the facility provide guidance to customers regarding what materials can be accepted and proper procedures for disposal.
The drop-off process at the transfer station follows a structured system designed for efficient throughput. Customers arriving with materials proceed through a check-in process where staff provide direction on procedures and material acceptance. The facility uses weight-based pricing for disposal fees, with materials weighed upon entry to determine charges.
Pricing Structure
Berks Transfer utilizes a pricing model common in the waste management industry that combines minimum fees with per-ton rates. The facility maintains a minimum disposal fee for customers using the drop-off services, which applies regardless of the actual weight of materials being disposed. For customers bringing larger, heavier loads, the per-ton rate determines the final cost once the weight exceeds the minimum threshold.
This pricing approach reflects the operational realities of transfer station economics, where fixed costs associated with processing each transaction exist independent of load size. The structure tends to favor customers disposing of substantial quantities of material, where the per-ton rate provides better value relative to the minimum fee. Customers planning to dispose of smaller quantities may wish to contact the facility in advance to understand how pricing will apply to their specific situation.
Dumpster Rental Services
The container rental division of Berks Transfer provides temporary dumpster placement for various project types. These services typically involve delivery of a container to the customer's location, a rental period during which the customer fills the container, and subsequent pickup and disposal of the contents. Container sizes vary to accommodate different project scales, from residential cleanouts to larger construction or demolition projects.
Delivery logistics for dumpster services involve coordination between the customer and dispatch operations. Customers schedule delivery windows, and drivers transport containers to the specified locations. The company's drivers are trained in proper placement techniques, including the use of protective measures to prevent damage to driveways and other surfaces during container placement.
Geographic Service Area
Based in Reading, Berks Transfer serves the surrounding Berks County region of southeastern Pennsylvania. Reading, the county seat of Berks County, sits approximately 60 miles northwest of Philadelphia along the Schuylkill River. The area has a long industrial history, and waste management services in the region support both the remaining industrial base and the residential population of the greater Reading metropolitan area.
The company's location on Willow Creek Road positions it with access to major transportation routes serving the region. Interstate 78 runs through the area, connecting Reading to the Lehigh Valley to the east and Harrisburg to the west. This highway access facilitates both customer access to the transfer station and the company's own hauling operations to disposal facilities.
Operational Characteristics
As a local waste management operation, Berks Transfer maintains the infrastructure necessary for handling solid waste streams. This includes the transfer station facility itself, a fleet of collection and hauling vehicles, containers of various sizes for rental services, and the personnel to operate these assets. The company employs drivers, facility workers, and office staff to manage the various aspects of the operation.
The office handles customer inquiries, scheduling, dispatching, and billing functions. Customers can contact the company by phone to arrange services, inquire about pricing, or address service-related questions. The dispatch function coordinates driver schedules and routes for both regular collection services and dumpster delivery and pickup operations.
Industry Context
Berks Transfer operates within the broader solid waste management industry, which encompasses collection, transfer, and disposal of municipal solid waste, construction and demolition debris, and other non-hazardous waste streams. Transfer stations like the one operated by Berks Transfer play an important role in the waste management infrastructure by serving as intermediate points between waste generation and final disposal.
The waste management industry in Pennsylvania operates under state environmental regulations administered by the Pennsylvania Department of Environmental Protection. These regulations govern facility operations, permitted waste types, environmental controls, and reporting requirements. Companies in this sector must maintain compliance with applicable permits and regulations while meeting customer service demands.
Local waste management companies like Berks Transfer often compete with both other local operators and larger regional or national waste management corporations. The competitive landscape in any given market area influences pricing, service offerings, and operational approaches. Local operators may differentiate themselves through service responsiveness, community relationships, or specialized knowledge of local conditions and requirements.
Contact Information
Berks Transfer, Inc. can be reached by telephone at +1 610-926-7626. The facility is located at 59 Willow Creek Road in Reading, Pennsylvania, 19605. Customers seeking information about services, pricing, or scheduling are encouraged to contact the company directly to discuss their specific waste disposal needs and obtain current information about rates and availability.
Alternative Local Businesses in Reading, Pennsylvania
Contact Information for Berks Transfer, Inc.
Reading, Pennsylvania 19605
United States of America
County: Berks County
Phone: +1 610-926-7626
Customer Reviews
4.5 out of 5 stars
Based on 74 reviews
Review data
5 star reviews
- 68%
4 star reviews
- 20%
3 star reviews
- 7%
2 star reviews
- 1%
1 star reviews
- 4%
Working Hours / Hours of Operation
- Monday:
- 7AM-4PM
- Tuesday:
- 7AM-4PM
- Wednesday:
- 7AM-4PM
- Thursday:
- 7AM-4PM
- Friday:
- 7AM-4PM
- Saturday:
- 7-11AM
- Sunday:
- Closed





