
Dollar General
Dollar General in Reading is renowned for its vast product range and exceptional service, notably from staff like AJ and Tiffany. The store stands out for its unique variety and top-notch candy selection, providing great value with a friendly atmosphere.
What people love about Dollar General
Exceptional Service from Manager AJ
AJ’s dedication and willingness to go above and beyond left a strong positive impression.
Tiffany at North 5th St. Reading, PA
This employee is singled out by name for exceptional service, marking her as a memorable asset.
Unique “General Store” Variety
Customers enjoy the unexpected breadth of merchandise, distinguishing this location from typical discount outlets.
Best Candy Selection
Candy offerings are noted as especially strong, making the store a go-to for snack lovers.
Key Themes from Reviews of Dollar General
Staff Friendliness & Customer Service
PositiveCustomers overwhelmingly praise the friendliness, helpfulness, and genuine care of the staff.
Product Selection & Inventory
MixedShoppers appreciate the wide range of items but occasionally encounter gaps or smaller stock than expected.
Pricing & Value
PositiveMost customers feel they get good value for money, though a few note some higher-priced items.
Cleanliness & Store Condition
MixedExperiences vary widely, with some praising tidiness and others citing dirty floors or cluttered aisles.
Staffing Levels & Wait Times
NegativeCustomers frequently report that staff shortages lead to long lines and difficulty finding assistance.
Checkout Experience & Policies
MixedWhile some patrons highlight exceptional personal service at checkout, others are frustrated by ID-scanning policies or rude behavior.
About Dollar General
Overview
Nestled in the heart of Reading, PA, Dollar General is much more than your average dollar store. As a versatile convenience store, discount store, drug store, and grocery store all rolled into one, it serves as a neighborhood hub where customers can tackle daily errands, stock up on pantry staples, or discover that one unexpected treasure. With its convenient location on North 5th Street, this Dollar General location has become a go-to destination for busy families, college students, and value-conscious shoppers throughout Berks County.
Friendly, Personalized Service
At the core of Dollar General’s reputation in Reading is its genuine focus on people. Time and again, customers rave about the warmth and helpfulness of the staff. Whether you’re juggling multiple bags of groceries or need a quick pointer toward the back-to-school supplies, you’ll be greeted with a smile and a willingness to assist. Manager AJ, in particular, has earned glowing praise for going the extra mile—reordering favorite items at a moment’s notice, personally answering complex price inquiries, and ensuring the store runs smoothly from open to close. Similarly, Tiffany at the North 5th Street location has become a local favorite, known for her upbeat attitude and knack for remembering regulars’ names and preferences. It’s this brand of personal attention that transforms routine errands into pleasant experiences.
Diverse Selection & Outstanding Value
One of the standout features of this Dollar General is its “general store” variety—a nod to yesteryear’s country merchants but with modern convenience. Inside, you’ll find the essentials you expect from a grocery store: shelf-stable foods, snacks, and beverages; plus, a compact but well-curated drug store section stocked with over-the-counter remedies and daily health essentials. The candy aisle, in particular, has earned a special reputation among sweet-toothed shoppers for its breadth of options—whether you crave nostalgic retro candies or the latest gummy trends.
Customers consistently note that the store’s discount store pricing delivers solid value, allowing shoppers to stretch every dollar without sacrificing quality. Seasonal promotions, weekly deals, and private-label brands all combine to keep budgets happy. While some reviews mention that certain specialty items can be in limited supply, the overall consensus is that Dollar General’s inventory carries more depth and diversity than many other convenience-focused outlets.
Store Ambiance & Checkout Experience
As with any busy retail environment, experiences can vary. Many patrons praise the tidy aisles and well-organized shelves, commenting on the ease of finding what they need. Yet, during peak hours or big promotional events, some shoppers have encountered cluttered displays or a few lapses in stock replenishment. The store team is aware of these occasional challenges and continuously works on maintaining the clean, welcoming environment customers deserve.
One noted downside in some reviews has been staffing levels during high-traffic periods, which can lead to longer lines at checkout. That said, when the cashiers are available, they often deliver prompt, courteous service—some customers highlight the friendly banter, efficient bagging, and willingness to accommodate price checks or coupon applications. A handful of guests have expressed frustration over policy-enforced ID scans or perceived brusqueness during busy times. Still, the overall atmosphere remains upbeat, bolstered by the staff members who transform a routine transaction into a courteous, personalized interaction.
Why Dollar General in Reading, PA?
Choosing Dollar General on North 5th Street means opting for a one-stop retail solution that balances convenience, variety, and value. Whether you’re scouring for a last-minute birthday card, searching the drug store shelves for cold medicine, or simply picking up everyday household staples, you’ll find an environment that strives to make your visit efficient and enjoyable.
• Exceptional service led by Manager AJ and star associate Tiffany ensures that you’ll leave with more than just purchases—you’ll leave with a positive impression and a smiling goodbye.
• A unique “general store” assortment goes beyond the basics, offering products and seasonal finds that spark delight and discovery.
• Competitive pricing and smart promotions make this discount store a savvy shopper’s favorite destination.
• A beloved candy aisle and diverse grocery offerings turn snack runs into mini-adventures.
• A commitment to cleanliness and organized displays—despite occasional rush-hour challenges—keeps the store feeling inviting.
Plan Your Visit
Open seven days a week, Dollar General on North 5th Street in Reading, PA, stands ready to serve your daily shopping needs. Step inside to experience the friendly customer service, discover eclectic product finds, and enjoy wallet-friendly prices that keep both residents and visitors coming back. From morning essentials to afternoon pick-me-ups, this local gem proves that “everything is a dollar” can mean so much more when you combine heart, variety, and value under one roof.
Visit Dollar General today and see why so many in Reading, PA, make it their preferred dollar store, convenience store, discount store, drug store, and grocery store—all in one.
Unique Details About Dollar General
Payments
- SNAP/EBT
- Cash-only
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- In-store pickup
- Onsite services
- In-store shopping
Alternative Local Businesses in Reading, PA
Contact Information for Dollar General
Reading, PA 19605
United States of America
County: Berks County
Phone: +1 484-772-2517
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 177 reviews
Review data
5 star reviews
- 57%
4 star reviews
- 20%
3 star reviews
- 14%
2 star reviews
- 5%
1 star reviews
- 5%
Working Hours / Hours of Operation
- Monday:
- 8AM-9PM
- Tuesday:
- 8AM-9PM
- Wednesday:
- 8AM-9PM
- Thursday:
- 8AM-9PM
- Friday:
- 8AM-9PM
- Saturday:
- 8AM-9PM
- Sunday:
- 8AM-9PM





