F.M. Brown's Sons, Inc.
What people love here...
Friendly & Reliable Delivery Team
Multiple customers emphasize that the delivery staff are both courteous and consistently punctual, making the experience hassle-free.
Key Themes from Reviews
Store Closure & RestructuringNegative
Customers are frustrated by the store’s permanent closure and shift away from in-person retail.
About F.M. Brown's Sons, Inc.
About F.M. Brown’s Sons, Inc.
Nestled in the heart of Sinking Spring, PA, F.M. Brown’s Sons, Inc. has built a reputation as a leading feed manufacturer and warehouse distributor serving farmers, backyard hobbyists, and exotic pet owners alike. For generations, our family-run operation has combined old-school values with modern efficiency—delivering high-quality grains, seeds, and specialized bird formulas from our well-stocked warehouse directly to your doorstep.
Comprehensive Feed Manufacturing & Product Selection
At F.M. Brown’s Sons, Inc., variety and quality go hand in hand. Whether you’re caring for livestock, maintaining a thriving poultry flock, or pampering an Africa grey parrot with the finest bird food, our catalog has you covered. Customers rave that “they had everything I needed for my birds,” and that “my Africa grey parrot loves the food from here.” From hearty horse and cattle mixes to niche blends for waterfowl and exotic species, our feed mill produces each batch under strict quality controls—ensuring every kernel delivers optimal nutrition and taste.
Friendly & Reliable Delivery Service
We understand the logistics of feed distribution can be challenging: narrow country lanes, tight unloading spots, and unpredictable weather. Yet our delivery team consistently turns obstacles into opportunities for exceptional service. “Employees were friendly,” one reviewer notes, and another confirms, “they deliver when they say they deliver!” That punctuality and courtesy mean less waiting, fewer rescheduled appointments, and a hassle-free experience from order placement to final drop-off.
Our Evolution & Accessibility
In recent months, F.M. Brown’s Sons, Inc. has undergone important changes to better serve a growing online community. While we’ve closed our Commerce Avenue retail location, this strategic shift allows us to focus on streamlining warehouse operations, expanding production capacity, and enhancing e-commerce fulfillment. We recognize some customers miss browsing in person—“They CLOSED the location!”—and we’re committed to recreating that personalized touch through our online catalog, virtual consultations, and improved order-tracking tools.
Commitment to Clear Communication
Transitioning from brick-and-mortar to a predominantly digital platform can bring growing pains. Some customers felt uninformed—“Very poor communication regarding the company store on Commerce Ave being closed,” and “I have no idea if you can buy wild bird food anymore.” We hear you. That’s why we’ve established new channels for real-time updates:
• Regular email newsletters highlighting product launches and stock levels
• A dedicated FAQ page addressing ordering, delivery, and returns
• Responsive customer service lines staffed by feed experts who can guide you through every step
Our goal is to ensure you never have to wonder where your order stands or how to access the products you rely on.
Quality You Can Trust
From our state-of-the-art manufacturing facility to the moment your feed arrives curbside, quality remains our north star. Every batch undergoes rigorous testing for nutrient content and purity, delivering consistent results that keep animals healthy and owners satisfied. Exotic-bird aficionados often highlight our specialized parrot and finch mixes—formulas so well-balanced that even picky eaters can’t resist. With F.M. Brown’s Sons, Inc., you aren’t just purchasing feed; you’re investing in peace of mind, knowing every handful is backed by science and delivered with care.
Professionalism & Continuous Improvement
While many customers praise our on-time deliveries and courteous staff, we acknowledge concerns about management communication and internal professionalism. Feedback such as “horrible management” and reports of unprofessional emails are taken seriously. We’re implementing a management training program focused on leadership, respectful communication, and customer-centric decision making. Your trust is earned daily, and we’re determined to elevate every interaction—both behind the scenes and in every email you receive.
Connect with F.M. Brown’s Sons, Inc.
Ready to experience dependable feed manufacturing, a warehouse distribution network built for speed and reliability, and unparalleled product selection? Visit us online or give us a call. Our team in Sinking Spring, PA, is standing by to answer questions, process orders, and deliver the quality nutrition your animals deserve. Thank you for choosing F.M. Brown’s Sons, Inc.—where excellence grows from our farm to your feeding trough.
Categories
About This Business
Payments
- Debit cards
- Credit cards
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Sinking Spring, PA 19608
United States of America
Phone: +1 800-334-8816
Website: Visit Website
Customer Reviews
3.2 out of 5 stars
Based on 31 reviews
Review data
5 star reviews
- 42%
4 star reviews
- 6%
3 star reviews
- 16%
2 star reviews
- 0%
1 star reviews
- 35%
Working Hours
- Monday:
- 8AM-4PM
- Tuesday:
- 8AM-4PM
- Wednesday:
- 8AM-4PM
- Thursday:
- 8AM-4PM
- Friday:
- 8AM-4PM
- Saturday:
- Closed
- Sunday:
- Closed