
Franklyn's Breakfast Burgers & Shakes
Franklyn's Breakfast Burgers & Shakes in Reading serves hearty American comfort food with standout chicken and waffles and creative milkshakes. Known for the owner's personal tableside greetings and a cozy, family-like atmosphere with soul music playing.
What people love about Franklyn's Breakfast Burgers & Shakes
Chicken and Waffles
This dish is mentioned repeatedly across multiple reviews with exceptional enthusiasm, with customers specifically calling it "the best" and describing the chicken as perfectly crispy and flavorful.
Milkshakes (Especially Strawberry Banana and Oreo Varieties)
Milkshakes are highlighted as a must-try item across numerous reviews, with multiple flavors receiving specific praise and customers stating they would return just for the shakes.
Exceptional Service from Sonia/Sonya
This specific server is mentioned by name in multiple reviews with consistent praise for her friendliness and welcoming demeanor.
Sticky Notes Wall from Previous Customers
This unique interactive element creates a memorable experience that customers specifically mention as an enjoyable and distinctive feature of the restaurant.
Key Themes from Reviews of Franklyn's Breakfast Burgers & Shakes
Owner Engagement & Personal Touch
PositiveCustomers are overwhelmingly impressed by owner Franklyn's hands-on approach, personally greeting tables, introducing himself, and creating meaningful connections with diners.
Staff Friendliness & Hospitality
PositiveCustomers consistently praise the warm, welcoming, and attentive service from all staff members, describing the experience as feeling like visiting family.
Food Quality & Flavor
Mixed (Overwhelmingly Positive with One Negative)The vast majority of customers rave about delicious, flavorful, and well-prepared food, though one customer had a severely negative burger experience.
Portion Sizes & Value
PositiveCustomers consistently note generous portion sizes that often leave them unable to finish, combined with reasonable pricing that delivers excellent value.
Atmosphere & Ambiance
PositiveCustomers describe the restaurant as warm, cozy, inviting, and home-like, with a classic diner feel that makes them feel comfortable and welcomed.
Music Selection
PositiveCustomers frequently mention and appreciate the excellent music selection featuring soul, Motown, and oldies that enhances the dining atmosphere.
Wait Times During Busy Periods
Mixed (Accepting)While the restaurant can get busy with some wait times, customers generally find the wait worthwhile given the quality of food and service.
About Franklyn's Breakfast Burgers & Shakes
Overview
Franklyn's Breakfast Burgers & Shakes is a casual dining restaurant located at 1007 Penn Street in Reading, Pennsylvania. The establishment operates as a breakfast and lunch destination specializing in American comfort food, with particular emphasis on its namesake offerings: breakfast items, burgers, and milkshakes. The restaurant occupies a space in downtown Reading and serves the surrounding Berks County community as well as visitors passing through the area.
Cuisine and Menu Offerings
The restaurant's menu centers on classic American comfort food with a focus on hearty, filling portions. As the name suggests, the primary categories include breakfast dishes, burger preparations, and handcrafted milkshakes. The kitchen produces items suited for quick meals as well as more leisurely dining experiences.
Breakfast service features traditional morning fare alongside more substantial plates. The chicken and waffles has emerged as a signature dish, combining fried chicken with waffle preparations in a style reminiscent of Philadelphia and Southern cooking traditions. The restaurant also serves coffee, which has developed a following among regular customers.
The burger menu represents another core component of the operation. These preparations fall within the comfort food category and are designed to satisfy appetites with generous sizing. Small plates are available for those seeking lighter options or appetizer-style portions.
Milkshakes constitute a significant draw for the establishment. The menu includes multiple flavor combinations, with fruit-based options like strawberry banana alongside more indulgent varieties featuring ingredients such as Oreo cookies, peanut butter, and pecans. The shake program appears to be a point of differentiation for the restaurant within the local dining scene.
Beyond breakfast and lunch, the restaurant offers brunch service and dessert options. A dedicated children's menu accommodates younger diners with age-appropriate portion sizes and selections.
Service Style and Dining Experience
Franklyn's operates with a hybrid service model that includes both table service and counter service options. This flexibility allows the restaurant to accommodate different customer preferences and varying levels of dining formality. Guests can choose to be served at their tables or order at the counter depending on their needs and time constraints.
The restaurant accepts reservations, which can be useful during busier periods. Multiple ordering and pickup options are available, including traditional dine-in service, takeout, delivery, and curbside pickup. This range of service channels reflects contemporary dining expectations and provides flexibility for customers with different preferences.
Catering services extend the restaurant's reach beyond its physical location, allowing customers to bring Franklyn's food to events, gatherings, and workplace functions. This service line enables the restaurant to serve larger groups and occasions that exceed its in-house seating capacity.
Atmosphere and Physical Space
The interior environment at Franklyn's is characterized by a casual, relaxed setting. The space has been described as cozy and quiet, creating conditions suitable for conversation and unhurried meals. The overall aesthetic leans toward a classic diner sensibility while incorporating contemporary touches that give the space a current feel.
Music plays a notable role in establishing the restaurant's atmosphere. The soundtrack typically features soul, Motown, and oldies selections, creating an audio environment that complements the comfort food menu and contributes to the overall dining experience. This musical programming appears to be an intentional element of the restaurant's identity rather than generic background noise.
One distinctive feature of the physical space is a wall displaying sticky notes left by previous customers. This interactive element allows diners to read comments from past visitors and contribute their own notes, creating a participatory aspect to the dining experience that distinguishes the restaurant from more conventional establishments.
The restaurant provides high chairs for young children and maintains a family-friendly environment suitable for multi-generational dining groups. The space accommodates various party configurations, from solo diners to larger groups and families with children.
Accessibility and Facilities
Franklyn's has implemented accessibility features throughout its facility. The entrance is wheelchair accessible, as is the interior seating area. The restroom facilities include wheelchair-accessible options, and the restaurant provides a gender-neutral restroom. These accommodations ensure that the restaurant can serve customers with varying mobility needs and preferences.
Wi-Fi service is available for customers who wish to use electronic devices during their visit. This amenity supports both casual browsing and more work-oriented activities for those combining meals with productivity.
Parking and Location
The Penn Street location offers multiple parking options for customers arriving by vehicle. Free street parking is available in the vicinity, along with paid street parking and a paid parking lot. This variety of parking arrangements provides flexibility depending on availability and customer preference regarding cost and convenience.
The downtown Reading location places the restaurant within the commercial core of the city, accessible to both local residents and visitors to the area. The address on Penn Street situates the establishment along one of Reading's primary thoroughfares.
Payment and Transactions
The restaurant accepts a comprehensive range of payment methods. Credit cards and debit cards are both accepted, and the establishment has implemented NFC mobile payment capability for customers who prefer contactless transactions through smartphone-based payment systems. This payment flexibility accommodates contemporary consumer preferences and transaction habits.
Ownership and Operations
The restaurant operates under hands-on ownership, with the proprietor Franklyn taking an active role in daily operations. This ownership model, where the namesake owner maintains direct involvement in customer interactions and restaurant management, distinguishes the establishment from chain restaurants and absentee-owned operations. The owner-operator approach influences both the service culture and the overall character of the dining experience.
Staff members contribute to the restaurant's reputation for hospitality. The service team operates in a manner consistent with the establishment's casual, welcoming positioning, engaging with customers in a personable style that reinforces the restaurant's identity as a neighborhood gathering place rather than an impersonal dining venue.
Customer Base and Popularity
Franklyn's draws a diverse customer base that includes local residents, families, tourists, and solo diners. The restaurant's positioning as a breakfast and lunch destination makes it particularly popular during morning and midday hours. The family-friendly environment and children's menu attract multi-generational groups, while the casual atmosphere and counter service option accommodate individuals dining alone.
The restaurant has developed a following that can result in wait times during peak periods. This popularity reflects the establishment's standing within the local dining landscape and the demand for its particular combination of comfort food, service style, and atmosphere.
Contact Information
Franklyn's Breakfast Burgers & Shakes is located at 1007 Penn Street, Reading, Pennsylvania 19601. The restaurant can be reached by telephone at +1 484-755-5607 for inquiries, reservations, or takeout orders.
Unique Details About Franklyn's Breakfast Burgers & Shakes
Crowd
- Groups
- Tourists
- Family-friendly
Parking
- Parking
- Paid parking lot
- Free street parking
- Paid street parking
Children
- Kids' menu
- High chairs
- Good for kids
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Accepts reservations
Amenities
- Wi-Fi
- Restroom
- Gender-neutral restroom
Offerings
- Coffee
- Quick bite
- Comfort food
- Small plates
Atmosphere
- Cozy
- Quiet
- Casual
- Trendy
Highlights
- Great coffee
- Serves local specialty
Popular for
- Lunch
- Breakfast
- Solo dining
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Dining options
- Lunch
- Brunch
- Dessert
- Seating
- Catering
- Breakfast
- Table service
- Counter service
Service options
- Dine-in
- Takeout
- Delivery
- Curbside pickup
- Onsite services
Contact Information for Franklyn's Breakfast Burgers & Shakes
Customer Reviews
4.7 out of 5 stars
Based on 512 reviews
Review data
5 star reviews
- 87%
4 star reviews
- 8%
3 star reviews
- 1%
2 star reviews
- 1%
1 star reviews
- 3%
Working Hours / Hours of Operation
- Monday:
- 7AM-3PM
- Tuesday:
- Closed
- Wednesday:
- 7AM-3PM
- Thursday:
- 7AM-3PM
- Friday:
- 7AM-3PM
- Saturday:
- 7AM-3PM
- Sunday:
- 7AM-3PM
Location Map
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