Insurance agencyReading

Gallagher Insurance, Risk Management & Consulting

4.8(59)
Unclaimed

Gallagher Insurance, Risk Management & Consulting in Reading offers personal and commercial insurance coverage, including auto, home, and umbrella policies. Clients cite responsive agents who explain coverage clearly, proactively re-shop policies for savings, and build relationships lasting decades.

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What people love about Gallagher Insurance, Risk Management & Consulting

Exceptional Service from Kellie Balestrieri

Kellie is named in numerous reviews with consistently enthusiastic praise for her knowledge, attentiveness, and ability to explain options in plain terms, with clients referring friends to her.

I worked with Kellie Balestrieri in the Woburn office and she was FANTASTIC! She walked me thru all available options and was cognizant of not only the coverages I needed, but also helping to keep costs down.
My agent Kellie is amazing! I can always rely on her to provide exceptional customer service whether it is for answering a simple question or a complicated insurance matter.

Exceptional Service from Cathy Pigott

Cathy is mentioned by name in more reviews than almost any other agent, praised for advocacy, quick responses, savings, and smooth switching experiences across auto, home, and umbrella policies.

Cathy Pigott has been an exceptional advocate for all my family's insurance needs... Get an agent who is on your side. Get Cathy.
Cathy Pigott saved me over $300 in handling my trade in and gave great advise on the umbrella policy regarding coverage and who could be listed on the policy.

About Gallagher Insurance, Risk Management & Consulting

Gallagher Insurance, Risk Management & Consulting operates an office at 55 Walkers Brook Drive, Suite 403, in Reading, Massachusetts. The location functions as a full service insurance agency, placing personal and commercial coverage for individuals, families, and businesses across the Boston area and the surrounding communities of Middlesex and Essex counties. The office can be reached at +1 877-977-1898.

The Reading office reflects a pattern common across the insurance brokerage industry, in which long established local agencies become part of larger national organizations while continuing to serve the same client base from the same community. Clients who have held policies through this office for many years often still refer to it by the name of the independent agency that operated in Reading for decades before the affiliation, and the day to day relationship model has remained largely intact: individual account managers and producers who handle the same households and companies year after year.

Location and Access

Walkers Brook Drive sits just off Route 128 and Interstate 95 in Reading, a corridor better known to many residents as a retail and office district near the Reading and Wakefield town line. The address is a multi tenant office building, and the agency occupies Suite 403. The property includes a wheelchair accessible parking lot, and on site parking is available for clients visiting in person to sign documents, drop off paperwork, or review a policy with an agent face to face.

The location is practical for clients commuting along the 128 belt, and it places the office within a short drive of Wakefield, Stoneham, Woburn, North Reading, Wilmington, Lynnfield, Melrose, Andover, and the communities north of Boston. Many transactions, including quotes, policy changes, certificate requests, and renewals, are handled by phone and email, so an in person visit is generally optional rather than required.

Personal Insurance Services

The personal lines side of the office covers the standard range of household insurance needs, typically written through multiple carriers rather than a single company. Common coverage types placed through an office of this kind include:

  • Automobile insurance, including multi vehicle households, young and newly licensed drivers, classic and collector vehicles, motorcycles, and recreational vehicles
  • Homeowners insurance for single family homes, condominiums, and multi family properties
  • Renters and tenant coverage
  • Landlord and rental dwelling policies for investment property owners
  • Personal umbrella liability policies that sit above auto and home limits
  • Valuable articles coverage for jewelry, fine art, musical instruments, and collections
  • Boat and watercraft insurance, relevant for coastal and lake property owners in the region
  • Flood insurance and specialty coverages available through surplus and program markets

Massachusetts has a distinctive automobile insurance environment, with its own standard policy form, operator rating structure, and Registry of Motor Vehicles procedures that differ from those in neighboring states. Local agencies that handle a high volume of auto business generally maintain familiarity with RMV documentation, including RMV-1 forms, registration transfers, plate cancellations, and insurance stamps. For clients purchasing a vehicle privately or through a dealer, having an agent who can prepare and process these documents quickly can shorten the time between signing for a car and driving it legally.

Business and Commercial Coverage

The commercial side of the practice serves small and mid sized employers, contractors, professional firms, property owners, nonprofits, and family businesses. Typical placements include general liability, commercial property, business owners policies, commercial automobile and fleet coverage, workers compensation, professional liability and errors and omissions, cyber liability, employment practices liability, commercial umbrella, and surety and performance bonds for construction related clients.

Because the Reading office is part of a larger national organization, commercial clients have access to specialty practice resources and carrier relationships that a standalone local agency would not typically maintain, including claims advocacy, loss control consulting, and industry specific programs. At the same time, routine servicing such as issuing certificates of insurance, adding vehicles or equipment, and updating payroll and revenue figures at audit is handled locally by the account team.

Employee Benefits and Risk Consulting

Beyond property and casualty insurance, the broader Gallagher organization is known for employee benefits brokerage and human resources consulting, retirement plan advisory services, and enterprise risk management work. Employers evaluating group medical, dental, vision, life, disability, or voluntary benefit programs can be connected to those resources through the local office. For smaller employers in Massachusetts, this often includes assistance navigating state specific requirements and coordinating with payroll and benefits administration platforms.

How the Agency Works

As a brokerage rather than a captive agency, the office represents multiple insurance carriers and compares available markets when quoting a risk. In practice this means a client presents a set of needs, and the agent gathers information on drivers, vehicles, property characteristics, prior claims, and current coverage before returning with options from several companies. Renewal reviews follow a similar process, with coverage and pricing re examined as carriers adjust rates or as a client's circumstances change through a move, a marriage, a new driver, a home renovation, or a business expansion.

Clients working with the office should expect to be asked for documentation such as current declarations pages, vehicle identification numbers, driver license numbers, mortgage and lender information, home inspection or appraisal details, and for commercial accounts, financial statements, payroll records, loss runs, and contracts requiring specific insurance limits.

Practical Information

  • Address: 55 Walkers Brook Drive, Suite 403, Reading, Massachusetts 01867
  • Phone: +1 877-977-1898
  • Parking: on site lot with wheelchair accessible parking
  • Business type: independent insurance agency and brokerage, personal and commercial lines
  • Service area: Reading and the greater Boston region, with licensing that extends throughout Massachusetts and, in many cases, neighboring New England states

Prospective clients generally begin with a phone call, followed by a conversation with an agent who collects the necessary details. Existing clients can contact their assigned account manager directly for policy changes, billing questions, claims reporting, and proof of insurance documentation. Those shopping coverage are usually advised to have their current policy declarations on hand so that limits, deductibles, and endorsements can be compared accurately rather than by premium alone.

Unique Details About Gallagher Insurance, Risk Management & Consulting

Accessibility

  • Wheelchair accessible parking lot

Contact Gallagher Insurance, Risk Management & Consulting

55 Walkers Brook Dr Ste 403
Reading, Massachusetts 01867
United States of America

County: Berks County

Website: Visit Website

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Customer Reviews

4.8 out of 5 stars

Based on 59 reviews

Review data

5 star reviews

95%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

5%

Working Hours / Hours of Operation

Monday:
8:30AM-5PM
Tuesday:
8:30AM-5PM
Wednesday:
8:30AM-5PM
Thursday:
8:30AM-5PM
Friday:
8:30AM-5PM
Saturday:
Closed
Sunday:
Closed

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