
GIANT
GIANT in Reading, PA, is a spacious and impeccably clean grocery store offering a great selection of specialty and regular items. Known for exceptional service from staff like Buffie and Jim, customers enjoy standout experiences in floral arrangements and deli services.
What people love about GIANT
Buffie Kollmann Floral Service
Customers rave about her professionalism, creativity, and value, making her floral service a standout offering.
Exceptional Service from Jim at the Deli
Jim is repeatedly praised by name for going above and beyond on service, creating loyal repeat customers.
Outstanding Cashier Elijah
Elijah’s welcoming attitude and efficiency at the register are memorable enough to brighten customers’ entire shopping trips.
Fresh Fruit Tart
The fruit tart earns enthusiastic, repeat mentions for its freshness and quality, marking it as a must-try menu item.
Key Themes from Reviews of GIANT
Checkout & Staffing
NegativeCustomers are frustrated by limited manned registers that force them into busy self-checkout lanes with insufficient staff assistance.
Customer Service & Staff Helpfulness
MixedWhile many shoppers praise helpful, polite employees, some complain about rude or overzealous staff—especially security.
Store Cleanliness & Atmosphere
PositiveShoppers consistently find the store bright, spacious, and well-maintained.
Pricing & Value
NegativeMany customers feel Giant’s prices are high compared to competitors, even with loyalty discounts.
Store Safety & Security
NegativeSecurity practices—loud surveillance announcements and confrontational guards—make some patrons uncomfortable.
Product Selection & Quality
MixedWhile many love the wide range of specialty and grocery items, others criticize poor meat quality and inconsistent produce restocking.
Technology & Loyalty Program Issues
NegativeShoppers report repeated failures with the mobile ordering app and frustrating loyalty‐card issues at checkout.
About GIANT
Discover GIANT in Reading, PA
Welcome to GIANT, Reading’s hometown grocery, beer, and wine destination where bright aisles, attentive service, and an expansive selection converge to make every shopping trip a pleasure. Nestled in the heart of Berks County, GIANT offers the convenience of a full-service supermarket, a curated beer store, and a well-stocked wine shop—all under one roof. Whether you’re stocking up on pantry staples, seeking the perfect bottle for dinner, or treating yourself to a specialty item, GIANT in Reading has you covered.
A Clean, Inviting Atmosphere
From the moment you step inside GIANT, you’ll notice the store’s spacious layout and sparkling cleanliness. Customers routinely praise the “expansive and impeccably clean” environment, where wide aisles and bright lighting make locating items a breeze. Neat displays, clearly labeled sections, and well-maintained floors reflect GIANT’s commitment to a fresh, welcoming shopping atmosphere—because a tidy store is the first ingredient in a stress-free experience.
Quality, Variety, and Specialty Selections
GIANT takes pride in offering both everyday essentials and hard-to-find specialties. Health-conscious shoppers will appreciate a robust selection of gluten-free, dairy-free, and plant-based products, while traditionalists can browse a full spectrum of meats, produce, and pantry items. Wine enthusiasts and craft beer aficionados will discover thoughtfully curated shelves stocked with local brews, international vintages, and seasonal picks. Whether you’re hosting a backyard barbecue or planning an intimate dinner party, GIANT’s product variety ensures you’ll find just what you need.
The Deli & Bakery: Crafted with Care
Step over to the deli counter and meet Jim, the team member whose “stellar customer service” has earned him a loyal following. Jim goes above and beyond, patiently helping customers customize orders and resolve any issue on the spot. His friendly expertise turns deli visits into reliable, personalized experiences. And don’t leave without sampling the famous Fresh Fruit Tart—a perennial favorite described as “well made and very fresh.” With its buttery crust and artistically arranged fruit, this tart is more than a treat; it’s a taste of GIANT’s dedication to quality.
Floral Artistry You Can Trust
GIANT’s floral department blooms with creativity, led by the renowned Buffie Kollmann. Customers rave about her “stunning” arrangements, praising both her professionalism and eye for design. Whether you’re celebrating a milestone or simply brightening someone’s day, Buffie crafts elegant bouquets that exceed expectations—at prices that leave you pleasantly surprised. Her personal touch turns ordinary bouquets into heartfelt gifts.
Friendly Faces at Every Register
While GIANT’s mix of traditional and self-checkout lanes keeps lines moving, you’ll still encounter moments when a friendly face can make all the difference. Enter Elijah, the cashier whose “excellent, kind, & friendly service” has customers walking out in a better mood than when they arrived. Whether you have a handful of items or a full cart, Elijah’s efficient, welcoming attitude reminds shoppers that hospitality remains at the heart of the GIANT experience.
Digital Convenience & Loyalty Rewards
To streamline your visit, GIANT offers a mobile app for digital coupons, weekly specials, and deli pre-orders. Occasional system updates may cause brief hiccups—customers have noted delays in app features and loyalty-card scanning—but GIANT’s tech team is dedicated to ongoing improvements. With digital savings and personalized deals, your bonus card unlocks meaningful discounts, helping you get the most value from every trip.
A Focus on Safety & Support
Your comfort and security matter at GIANT. Discreet surveillance and trained security staff work behind the scenes to maintain a safe environment for all patrons. While some guests have found public announcements to be a bit jarring, the store continually balances vigilance with courtesy to ensure peace of mind without disruption.
Striving for an Exceptional Experience
No store is perfect, and regulars acknowledge occasional waits at the checkout or price comparisons with discounters. Yet what sets GIANT apart is its ongoing commitment to community and quality. From the smiling faces of Buffie, Jim, and Elijah to the bright, clean aisles, this Reading staple remains dedicated to serving every neighbor with respect and care.
Plan Your Visit Today
Ready to explore Reading’s go-to grocery, beer, and wine store? Visit GIANT at our convenient location in Reading, PA, and experience the blend of variety, quality, and genuine hospitality that keeps customers coming back. Whether it’s a last-minute dinner, a weekend celebration, or your weekly stock-up, GIANT is here to help you shop smarter—and shop happy.
Unique Details About GIANT
Parking
- On-site parking
Payments
- SNAP/EBT
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Wi-Fi
Offerings
- Food
- Bakery
- Flowers
- Pharmacy
Recycling
- Plastic bags
Highlights
- Great produce
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- In-store pickup
- Onsite services
Alternative Local Businesses in Reading, PA
Contact Information for GIANT
Reading, PA 19607
United States of America
County: Berks County
Phone: +1 610-775-5015
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 1206 reviews
Review data
5 star reviews
- 56%
4 star reviews
- 25%
3 star reviews
- 10%
2 star reviews
- 3%
1 star reviews
- 6%
Working Hours / Hours of Operation
- Monday:
- 6AM-10PM
- Tuesday:
- 6AM-10PM
- Wednesday:
- 6AM-10PM
- Thursday:
- 6AM-10PM
- Friday:
- 6AM-10PM
- Saturday:
- 6AM-10PM
- Sunday:
- 6AM-10PM





