Mast Roofing & Construction

Overview

Mast Roofing & Construction, based at 3095 W Philadelphia Ave in Oley, PA, provides residential and commercial roofing services alongside general construction support. Core offerings include roof installation, emergency leak repairs, specialized tile roof solutions, routine maintenance, and post-job inspections.

Professionalism & Expertise (Positive)

Customers consistently highlight the team’s professional demeanor and deep roofing knowledge. Roof installations and repairs reflect the staff’s technical competence, especially on complex or rare tile systems. Crew members present clear explanations of scope and materials, reinforcing trust in their recommendations.

Communication & Responsiveness (Positive)

From initial inquiry through project completion, Mast Roofing & Construction earns praise for prompt replies and transparent updates. Clients note quick scheduling—often same-day or within a few days—and appreciate regular progress reports. Effective communication reduces uncertainty during emergencies and planned installations alike.

Quality of Workmanship & Cleanliness (Positive)

Reviewers emphasize the high standard of installations and repairs, coupled with meticulous site cleanup. Whether replacing asphalt shingles or repairing aged tile roofs, the finished work meets customer expectations for durability and aesthetics. Job sites are left orderly, minimizing post-construction disruption.

Timeliness & Scheduling Efficiency (Positive)

Punctual arrivals and adherence to agreed timelines are frequently mentioned. Mast Roofing & Construction’s ability to accommodate tight schedules, particularly for urgent leak repairs, contributes to its reputation for reliability. Prompt on-site presence during emergencies helps limit interior damage.

Customer Service & Staff Friendliness (Positive)

Staff members are described as courteous, patient, and willing to address questions on-site. Clients appreciate the personal attention—from walkthroughs of repair needs to guidance on preventative maintenance. Team members foster positive interactions, which customers find reassuring during stressful repair situations.

Value & Pricing (Mixed)

Most customers feel they receive fair, competitive pricing relative to the quality of work and professionalism provided. A minority express uncertainty about cost versus service value, suggesting potential clients should request detailed estimates and compare quotes for larger projects.

Post-Job Inspections & Follow-Up (Positive)

Dedicated follow-up visits by Mast Roofing & Construction reinforce confidence in long-term performance. Multiple inspections post-completion ensure work integrity and address any emerging concerns, a practice frequently praised in reviews.

Standout Contributions

Seth is commended for rapid-response emergency leak repairs under challenging conditions, often arriving same day to mitigate water damage. Kerri’s thoughtful customer care—illustrated by personal gestures such as get-well gifts—strengthens client relationships. Chris’s expertise in rare tile roofing systems and creative repair solutions sets the company apart on specialized jobs. Jason conducts thorough post-job inspections, providing additional assurance of quality and completeness.

Ideal Customer Profile

Homeowners and business operators in Oley, PA, and surrounding areas seeking professional roofing services—especially those requiring emergency leak response or specialized tile roof expertise—will find Mast Roofing & Construction a reliable choice. Prospective clients who prioritize clear communication, punctual service, and comprehensive post-installation follow-up are likely to be well served.