McCracken's Pet Food & Supply

4.6(405 reviews)
UnclaimedPet supply storePet supply store, Pet adoption service

What people love here...

Free Roaming Tortoise ("Dozer")

Multiple customers mention and enjoy interacting with the store’s resident tortoise, adding charm and a unique draw to their visits.

Plus visit their free roaming tortoise 🐢
They also have an awesome giant sulcata tortoise.

Key Themes from Reviews

Customer Service & Staff ExpertisePositive

Customers consistently praise the friendly, knowledgeable staff who provide helpful and personalized service.

"Staff is always fantastic and helpful."
"Tony is an awesome dude and he knows his stuff when it comes to pets no matter what you have. Very knowledgeable and always friendly"

About McCracken's Pet Food & Supply

Welcome to McCracken’s Pet Food & Supply

Nestled in the heart of Elizabethtown, PA, McCracken’s Pet Food & Supply has been a local favorite for pet owners, hobbyists, and animal lovers seeking both quality products and a welcoming atmosphere. As a full-service pet supply store and pet adoption service, we believe in forging personal connections—between pets and their families, and between our knowledgeable staff and the people who walk through our doors.

Exceptional Customer Service & Staff Expertise

At McCracken’s, service isn’t a department—it’s our DNA. Step inside and you’ll be greeted by friendly faces who genuinely care about your furry, feathered, or scaly family members. Customers consistently rave about Tony, whose encyclopedic knowledge and patient, personalized approach have earned him a reputation as “an awesome dude” who “knows his stuff no matter what you have.” Whether you’re a first-time reptile keeper or a seasoned bird enthusiast, our team takes time to listen, answer questions, and guide you toward the best solutions for your pet’s health and happiness.

Impact: This high level of expertise means you leave with confidence—knowing that you’ve chosen the right food, supplies, or companion animal to thrive in your home.

Unbeatable Product & Animal Selection

Wander our aisles and you’ll find every staple—and then some. From premium kibble, grain-free diets, and eco-friendly litter options to enrichment toys, durable habitats, and grooming supplies, our shelves are stocked to support lives of active dogs, curious cats, and every creature in between. But what truly sets us apart is our live-animal selection. Reptile aficionados delight in aisles of geckos, bearded dragons, and a rotating variety of feeder insects—crickets in three sizes, dubia roaches, and mealworms—that customers describe as “cheaper and healthier than big-box alternatives.”

Beyond rodents and reptiles, our hand-raised cockatiels stand out as a star attraction. Socialized and lovingly nurtured, these birds greet visitors with friendly chirps and unfettered curiosity—evidence of the care our team invests in preparing each animal for a smooth transition to its forever home.

Pet Adoption Services

More than a store, McCracken’s Pet Food & Supply is a bridge between pets in need and families ready to love them. Our adoption center showcases well-screened cats, dogs, and small animals, each housed in thoughtfully designed environments that promote wellness and socialization. Knowledgeable adoption counselors provide personalized support—helping match you with the right personality, offering care tips, and even following up to ensure a successful lifelong friendship.

Store Atmosphere & Interactive Experience

From the moment you arrive, you’ll sense the difference a customer-focused pet supply store can make. Wide aisles and organized displays encourage leisurely browsing, while open-top enclosures and supervised interaction zones allow you to hold, pet, and observe animals up close. Don’t miss Dozer, our free-roaming sulcata tortoise, whose slow-and-steady charm has become a social media sensation. Whether you’re coaxing him toward a snack or snapping selfies, Dozer embodies the playful spirit of our store.

Impact: Engaging directly with animals not only enriches your visit—it builds trust, ensures compatibility, and turns shopping trips into memorable experiences for the whole family.

Commitment to Animal Care & Hygiene

We recognize that optimal animal welfare and a pristine environment go hand in hand. Many visitors praise the healthy, active appearance of our creatures and the well-maintained enclosures. That said, we take all feedback seriously—addressing concerns about enclosure cleanliness and COVID-19 safety measures with ongoing improvements to our cleaning protocols, hand-sanitizing stations, and transparent signage. At every turn, our goal is to provide peace of mind for both pets and people.

Fair Pricing & Local Value

Supporting McCracken’s means investing in your pet and in the local community. While our prices may be slightly higher than national chains, customers consistently report that “quality items and excellent service more than make it worth it.” From seasonal promotions to loyalty rewards, we strive to make premium products and adoption services accessible to all budgets—delivering lasting value through healthier pets, expert guidance, and the satisfaction of supporting a hometown business.

Join the McCracken’s Family

Whether you’re stocking up on healthy feeder insects, exploring unique reptile species, searching for a hand-raised cockatiel, or welcoming a rescued companion into your home, McCracken’s Pet Food & Supply in Elizabethtown, PA stands ready to exceed your expectations. Our friendly staff, diverse selection, and unwavering commitment to animal welfare make us your go-to pet supply store and pet adoption service.

Visit us today for a personalized experience that goes beyond transactions—where every tail wag, chirp, and curious hiss reminds us why we do what we do. We can’t wait to welcome you, your family, and your next best friend!

Categories

About This Business

Crowd

  • LGBTQ+ friendly

Other

  • LGBTQ+ friendly

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Amenities

  • Wi-Fi

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • In-store pickup
  • Onsite services
  • In-store shopping
  • Same-day delivery

From the business

  • Small business

Contact Information

700 N Market St
Elizabethtown, PA 17022
United States of America

Website: Visit Website

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Customer Reviews

4.6 out of 5 stars

Based on 405 reviews

Review data

5 star reviews

78%

4 star reviews

14%

3 star reviews

4%

2 star reviews

1%

1 star reviews

3%

Working Hours

Monday:
9AM-6PM
Tuesday:
9AM-7PM
Wednesday:
9AM-7PM
Thursday:
9AM-7PM
Friday:
9AM-7PM
Saturday:
9AM-7PM
Sunday:
Closed

Location Map