McCracken's Pet Food & Supply
What people love here...
Free Roaming Tortoise ("Dozer")
Multiple customers mention and enjoy interacting with the store’s resident tortoise, adding charm and a unique draw to their visits.
Key Themes from Reviews
Customer Service & Staff ExpertisePositive
Customers consistently praise the friendly, knowledgeable staff who provide helpful and personalized service.
About McCracken's Pet Food & Supply
Welcome to McCracken’s Pet Food & Supply
Nestled in the heart of Elizabethtown, PA, McCracken’s Pet Food & Supply has been a local favorite for pet owners, hobbyists, and animal lovers seeking both quality products and a welcoming atmosphere. As a full-service pet supply store and pet adoption service, we believe in forging personal connections—between pets and their families, and between our knowledgeable staff and the people who walk through our doors.
Exceptional Customer Service & Staff Expertise
At McCracken’s, service isn’t a department—it’s our DNA. Step inside and you’ll be greeted by friendly faces who genuinely care about your furry, feathered, or scaly family members. Customers consistently rave about Tony, whose encyclopedic knowledge and patient, personalized approach have earned him a reputation as “an awesome dude” who “knows his stuff no matter what you have.” Whether you’re a first-time reptile keeper or a seasoned bird enthusiast, our team takes time to listen, answer questions, and guide you toward the best solutions for your pet’s health and happiness.
Impact: This high level of expertise means you leave with confidence—knowing that you’ve chosen the right food, supplies, or companion animal to thrive in your home.
Unbeatable Product & Animal Selection
Wander our aisles and you’ll find every staple—and then some. From premium kibble, grain-free diets, and eco-friendly litter options to enrichment toys, durable habitats, and grooming supplies, our shelves are stocked to support lives of active dogs, curious cats, and every creature in between. But what truly sets us apart is our live-animal selection. Reptile aficionados delight in aisles of geckos, bearded dragons, and a rotating variety of feeder insects—crickets in three sizes, dubia roaches, and mealworms—that customers describe as “cheaper and healthier than big-box alternatives.”
Beyond rodents and reptiles, our hand-raised cockatiels stand out as a star attraction. Socialized and lovingly nurtured, these birds greet visitors with friendly chirps and unfettered curiosity—evidence of the care our team invests in preparing each animal for a smooth transition to its forever home.
Pet Adoption Services
More than a store, McCracken’s Pet Food & Supply is a bridge between pets in need and families ready to love them. Our adoption center showcases well-screened cats, dogs, and small animals, each housed in thoughtfully designed environments that promote wellness and socialization. Knowledgeable adoption counselors provide personalized support—helping match you with the right personality, offering care tips, and even following up to ensure a successful lifelong friendship.
Store Atmosphere & Interactive Experience
From the moment you arrive, you’ll sense the difference a customer-focused pet supply store can make. Wide aisles and organized displays encourage leisurely browsing, while open-top enclosures and supervised interaction zones allow you to hold, pet, and observe animals up close. Don’t miss Dozer, our free-roaming sulcata tortoise, whose slow-and-steady charm has become a social media sensation. Whether you’re coaxing him toward a snack or snapping selfies, Dozer embodies the playful spirit of our store.
Impact: Engaging directly with animals not only enriches your visit—it builds trust, ensures compatibility, and turns shopping trips into memorable experiences for the whole family.
Commitment to Animal Care & Hygiene
We recognize that optimal animal welfare and a pristine environment go hand in hand. Many visitors praise the healthy, active appearance of our creatures and the well-maintained enclosures. That said, we take all feedback seriously—addressing concerns about enclosure cleanliness and COVID-19 safety measures with ongoing improvements to our cleaning protocols, hand-sanitizing stations, and transparent signage. At every turn, our goal is to provide peace of mind for both pets and people.
Fair Pricing & Local Value
Supporting McCracken’s means investing in your pet and in the local community. While our prices may be slightly higher than national chains, customers consistently report that “quality items and excellent service more than make it worth it.” From seasonal promotions to loyalty rewards, we strive to make premium products and adoption services accessible to all budgets—delivering lasting value through healthier pets, expert guidance, and the satisfaction of supporting a hometown business.
Join the McCracken’s Family
Whether you’re stocking up on healthy feeder insects, exploring unique reptile species, searching for a hand-raised cockatiel, or welcoming a rescued companion into your home, McCracken’s Pet Food & Supply in Elizabethtown, PA stands ready to exceed your expectations. Our friendly staff, diverse selection, and unwavering commitment to animal welfare make us your go-to pet supply store and pet adoption service.
Visit us today for a personalized experience that goes beyond transactions—where every tail wag, chirp, and curious hiss reminds us why we do what we do. We can’t wait to welcome you, your family, and your next best friend!
Categories
About This Business
Crowd
- LGBTQ+ friendly
Other
- LGBTQ+ friendly
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Wi-Fi
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- Onsite services
- In-store shopping
- Same-day delivery
From the business
- Small business
Contact Information
Elizabethtown, PA 17022
United States of America
Phone: +1 717-361-8300
Website: Visit Website
Customer Reviews
4.6 out of 5 stars
Based on 405 reviews
Review data
5 star reviews
- 78%
4 star reviews
- 14%
3 star reviews
- 4%
2 star reviews
- 1%
1 star reviews
- 3%
Working Hours
- Monday:
- 9AM-6PM
- Tuesday:
- 9AM-7PM
- Wednesday:
- 9AM-7PM
- Thursday:
- 9AM-7PM
- Friday:
- 9AM-7PM
- Saturday:
- 9AM-7PM
- Sunday:
- Closed