Penn State Health Urgent Care - Strausstown
What people love here...
Exceptional Care from Tammy Connors
Tammy is repeatedly singled out across visits for her compassionate, attentive approach and thorough exams.
Key Themes from Reviews
Wait TimesNegative
Customers consistently report excessively long waits—even when the facility isn’t busy—often leaving before being seen.
About Penn State Health Urgent Care - Strausstown
Introduction
Nestled in the heart of Strausstown, PA, Penn State Health Urgent Care – Strausstown offers prompt, professional medical attention for non-life-threatening illnesses and injuries. As a full-service urgent care center and medical clinic, our doors are open to patients seeking high-quality care without the hassle of emergency-room wait times. We combine the reputation and resources of Penn State Health with the personalized touch of a close-knit community practice, delivering an inviting environment where your health and comfort come first.
Comprehensive Urgent Care Services
At Penn State Health Urgent Care – Strausstown, we treat a wide array of conditions, from sprains and strains to respiratory infections and minor lacerations. Our on-site diagnostic capabilities include X-rays, rapid lab testing, and EKGs—though occasional adjustments in lab hours have prompted us to review scheduling to better match patient demand. We also offer sports physicals, occupational health services, and routine wellness checks. Whether you arrive with an appointment or walk in, you’ll find a well-equipped facility dedicated to efficient, accurate diagnoses.
A Team That Cares
Our clinical team is at the core of what makes this medical clinic stand out. Patients frequently praise the compassionate, attentive care they receive from nurses and providers alike.
- “Tammy was the only provider who took the time to listen to me and figure out what was going on. She was so sweet and so sympathetic.”
- “Larry was gentle, explained everything to us, and did not rush us out the door… well worth the wait.”
These comments underscore the warmth and professionalism you can expect. From the moment you step through our doors, you’ll be greeted by staff who genuinely care about your health journey.
Expert Providers Make the Difference
Two names shine among our many dedicated clinicians. Tammy Connors, celebrated for her thorough exams and empathetic approach, is often singled out in reviews for going the extra mile. Whether it’s a complex wound assessment or a routine consultation, Tammy’s attention to detail leaves patients feeling both heard and well-informed. Similarly, Dr. Larry brings a patient, unhurried manner—especially with children—ensuring families understand every aspect of care and feel confident in follow-up instructions.
Convenience and Virtual Options
Recognizing that life doesn’t always pause for illness, Penn State Health Urgent Care – Strausstown offers a Virtual Urgent Care service that brings our trusted providers into your home. Patients rave about the seamless experience with Nurse Anne and Tammy Connors via telehealth:
- “They are the BEST! So much nicer to sit at home… I would definitely recommend this to anyone!”
This option dramatically cuts down on wait times and eliminates travel, while maintaining the same level of expertise and personal attention found in our brick-and-mortar clinic.
Family-Friendly Environment
Parents appreciate how welcoming our facility is to children—especially when diagnostic tests can feel intimidating. Our X-ray technician, in particular, has earned kudos for turning a stressful chest X-ray into a positive, even fun experience for young patients. From playful conversation to gentle coaching, we strive to make every visit as stress-free as possible.
Patient Feedback and Continuous Improvement
At Penn State Health Urgent Care – Strausstown, we value honest feedback as the cornerstone of progress. While many patients commend our caring staff and top-tier clinical expertise, we’re mindful of areas where experience can be sharpened:
- Wait Times: Some visitors have reported waits longer than expected—even during non-peak periods.
- Check-In & Reception: A few reviews note disorganization at the front desk and less-than-friendly interactions.
- Billing Clarity: Questions have arisen over duplicate or unclear charges.
- Operational Limitations: Occasional lab hour reductions and equipment constraints have caused scheduling challenges.
These insights guide our ongoing efforts to streamline appointment flow, bolster front-desk training in communication, and enhance transparency in billing. Our commitment to you is simple: listen, adapt, and elevate every aspect of your patient journey.
Visit Us at Penn State Health Urgent Care – Strausstown
Whether you need prompt treatment for an unexpected ailment or a convenient virtual consultation, our Strausstown urgent care center stands ready to serve. We blend the prestige of Penn State Health with the personal touch of a community clinic, ensuring you receive timely, compassionate medical care when it matters most. Stop by during walk-in hours or book an appointment through our online portal—experience firsthand why families across Strausstown trust us for their urgent care and primary health needs.
Categories
About This Business
Parking
- On-site parking
Amenities
- Restroom
Accessibility
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Strausstown, PA 19559
United States of America
Phone: +1 610-488-9790
Website: Visit Website
Customer Reviews
3.0 out of 5 stars
Based on 130 reviews
Review data
5 star reviews
- 42%
4 star reviews
- 5%
3 star reviews
- 2%
2 star reviews
- 11%
1 star reviews
- 40%
Working Hours
- Monday:
- 8AM-8PM
- Tuesday:
- 8AM-8PM
- Wednesday:
- 8AM-8PM
- Thursday:
- 8AM-8PM
- Friday:
- 8AM-8PM
- Saturday:
- 8AM-4PM
- Sunday:
- 8AM-4PM