
Petco
Petco in Reading, PA is a trusted pet supply store known for its friendly, knowledgeable staff and expert advice in the aquatics department. Customers appreciate the standout puppy training by Jayelynn and creative grooming by Chelsea.
What people love about Petco
Aquatics Department Expertise
Multiple reviewers name these team members for turning uncertain first-time buyers into confident, successful fish-keepers.
Puppy Trainer Jayelynn
Jayelynn’s patience, responsiveness, and clear instruction are frequently singled out as catalysts for noticeable puppy progress.
Groomer Chelsea
Chelsea earns high marks for empathetic handling of anxious pets and creative styling that delights their owners.
Exceptional Service from Ashley
Customers mention Ashley by name for her standout kindness and patience, attributing their positive shopping experiences directly to her.
Key Themes from Reviews of Petco
Staff Friendliness & Knowledge
PositiveCustomers consistently praise employees for being approachable, knowledgeable, and genuinely eager to assist with pet needs.
Grooming & Training Services
MixedWhile some rave about trainers’ patience and skill, others experience scheduling confusion, poor communication, and outright service denials.
Pricing & Value
NegativeMany customers feel live animal and supply prices are excessively marked up and not justified by the level of service or selection.
Store Layout & Cleanliness
MixedShoppers note tight aisles and cramped footprints; some also call out unsanitary conditions inside or outside the store.
Inventory Availability
MixedWhile supply shortages—especially specialty items—frustrate some, others find the store reliably stocked for their routine needs.
Curbside & Checkout Efficiency
MixedExperiences range from neglectful curbside waits and inattentive cashiers to seamless, professional contactless pickups.
Livestock Health & Quality
NegativeSeveral customers report high mortality and disease among fish and small animals, though a few note healthy specimens and good advice.
About Petco
Discover Petco in Reading, PA: Your Neighborhood Pet Haven
Located in the heart of Reading, Pennsylvania, Petco is your trusted pet supply store, fish store, goldfish store, reptile store, tropical fish store, and full-service pet shop rolled into one. Whether you’re searching for high-quality kibble, vibrant tropical fish, a new bearded dragon, or expert grooming and training services, Petco Reading brings together everything pet parents need under one roof. From the moment you walk through our doors—or use our curbside pickup—you’ll experience the friendly atmosphere, knowledgeable staff, and dedication that keep local pet lovers coming back time and time again.
A Friendly, Knowledgeable Team That Cares
At Petco Reading, our people are our passion. Customers repeatedly mention how approachable and well-informed our associates are, whether they’re guiding you through the latest reptile terrariums or helping you select the perfect aquarium filter.
- “Josh D. in the aquatics section went above and beyond,” one reviewer shared. “He tolerated all our questions, gave us sage advice, and genuinely seemed happy to help.”
- Randy T., our store manager, is also frequently applauded: “This Petco is amazing! The staff are always so friendly. Randy is always so helpful.”
- “Ashley was one of the best customer service people I’ve ever dealt with!” said another customer, praising her kindness and patience.
Our team members take pride in forging genuine connections, answering every question—big or small—and making each visit to our pet store an educational, enjoyable experience.
Aquatics & Reptile Expertise That Inspires Confidence
Petco Reading’s aquatics department is a local standout. From goldfish to elaborate tropical fish setups, customers trust our experts to help them transform blank tanks into thriving underwater worlds.
- First-time fish keepers rave about the guidance they receive: “Josh, Missy, and Randy … knowledgeable, always ready to help … my tank is thriving.”
- Reptile enthusiasts find a well-curated selection of bearded dragons, ball pythons, and other fascinating species. Though some patrons have noted that prices can run higher than small-scale breeders, our team’s deep understanding of reptile care ensures you bring home a healthy, well-attended animal.
While a few customers have raised concerns about livestock health, many others report successful, long-term aquarium and terrarium projects with our advice and ongoing support.
Premium Grooming & Training Services
Petco Reading offers grooming and training services designed to nurture both pets and their owners:
- Puppy Training with Jayelynn: Our six-week puppy program, led by Jayelynn, earns consistent praise for its patience and clear instruction. “Trainer was great—very patient with our crazy Labrador,” one customer noted.
- Creative Grooming with Chelsea: Known for her gentle touch and imaginative styling, Chelsea transforms even the most anxious pups into picture-perfect pets. “When I picked Winnie up she had her hair styled in a mohawk and looked so cute!”
Though scheduling hiccups and occasional communication lapses have been reported, our team is committed to improving coordination and ensuring every appointment runs smoothly.
Clean, Convenient Layout & Service Options
Petco Reading balances a cozy, smaller-format footprint with efforts to keep aisles clean and merchandise accessible. While a few shoppers mention tighter walkways, most appreciate the organized displays and well-maintained environments.
- Curbside Pickup & Checkout: From seamless, professional curbside service—“a pleasant man immediately appeared, put my order in the trunk, and wished me a nice day”—to attentive in-store checkout lines, we strive to respect your time and make shopping hassle-free.
We continually review feedback on cleanliness, parking lot upkeep, and traffic flow to enhance every aspect of your visit.
Competitive Pricing & Exceptional Value
Although some customers feel live animal and supply prices are steep, Petco Reading offers value through:
- Regular promotions, discounts, and membership perks that help offset premium pricing.
- Exclusive brand products and specialty items—many of which aren’t available at big-box competitors.
- The reassurance that every purchase is backed by knowledgeable staff, robust return policies, and ongoing support for your pet’s health and happiness.
Your One-Stop Pet Shop in Reading, PA
Petco Reading isn’t just a store—it’s a community hub where pet lovers of all kinds find inspiration, assistance, and top-tier products. Whether you’re embarking on your first fish-keeping adventure, enrolling your pup in training classes, or simply stopping by to pick up your cat’s favorite wet food, you’ll experience the friendly expertise and genuine care that make us a go-to pet store in Reading.
Visit Petco in Reading, PA today to discover why generations of pet parents trust us for their supplies, livestock, grooming, and training needs. We can’t wait to welcome you and your furry, scaly, or finned family members!
Unique Details About Petco
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Wi-Fi
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- Onsite services
- In-store shopping
- Same-day delivery
Alternative Local Businesses in Reading, PA
Contact Information for Petco
Reading, PA 19606
United States of America
County: Berks County
Phone: +1 610-779-6176
Website: Visit Website
Customer Reviews
4.4 out of 5 stars
Based on 853 reviews
Review data
5 star reviews
- 62%
4 star reviews
- 23%
3 star reviews
- 8%
2 star reviews
- 3%
1 star reviews
- 5%
Working Hours / Hours of Operation
- Monday:
- 9AM-9PM
- Tuesday:
- 9AM-9PM
- Wednesday:
- 9AM-9PM
- Thursday:
- 9AM-9PM
- Friday:
- 9AM-9PM
- Saturday:
- 9AM-9PM
- Sunday:
- 10AM-7PM



