
SureStay Plus by Best Western Reading North
SureStay Plus by Best Western Reading North offers budget-friendly accommodations in Reading with a welcoming atmosphere and popular jacuzzi rooms. Guests appreciate the attentive service from staff members like Monica and Joe, along with a notable breakfast selection featuring make-your-own waffles and bacon.
What people love about SureStay Plus by Best Western Reading North
Exceptional Service from Monica
Mentioned by name for consistently warm, family-like attentiveness, Monica leaves a strong positive impression.
Joe’s Above-and-Beyond Assistance
Multiple guests single out Joe for prompt, personal service that directly improved their stay.
Make-Your-Own Waffles and Bacon
The customizable waffle station paired with fresh bacon receives enthusiastic, repeat praise from guests.
Jacuzzi Room Upgrades
Guests treasure the relaxation and novelty of jacuzzi rooms, often citing them as a top highlight.
Key Themes from Reviews of SureStay Plus by Best Western Reading North
Cleanliness and Housekeeping
MixedMany guests praise spotless rooms and public areas, but others report missed cleanings, mold, stains, and even pest sightings.
Staff Friendliness and Professionalism
MixedWhile numerous guests rave about warm, family-like service, some encounter rude, unhelpful, or unprofessional front-desk interactions.
Value and Pricing
PositiveGuests consistently highlight the hotel’s budget-friendly rates and feel they receive strong value for the price.
Breakfast Quality and Dining Space
MixedThe complimentary breakfast menu—especially waffles and bacon—earns high marks, though seating is limited and equipment sometimes malfunctions.
Noise and Security Concerns
NegativeGuests frequently report disruptive noises from other patrons or outside activity, and some feel unsafe due to loiterers.
Room Comfort and Amenities
MixedMany appreciate newly updated, comfortable rooms, but others find dated decor, defects, and poorly maintained fixtures.
Maintenance and Facility Reliability
NegativeRecurring issues with clogged drains, broken locks, inoperative HVAC, and intermittent hot water frustrate guests.
About SureStay Plus by Best Western Reading North
Overview
Nestled along the bustling U.S. Route 222 corridor in Reading, PA, SureStay Plus by Best Western Reading North offers travelers a warm, inviting blend of modern comfort and budget-friendly convenience. As part of the Best Western family, this hotel combines trusted standards with local charm, making it an ideal choice for leisure explorers, business guests, and families seeking a restful night’s sleep without breaking the bank. With easy access to Reading’s top attractions, corporate hubs, and major highways, SureStay Plus provides a home-away-from-home experience that emphasizes genuine hospitality and real value.
Comfortable, Well-Maintained Accommodations
Step inside your guest room and discover a thoughtful balance of fresh updates and cozy design. Many visitors rave about the “spotless rooms and public areas,” noting crisp linens, contemporary furnishings, and spacious layouts. For those seeking extra relaxation, the king-sized jacuzzi rooms stand out as a favorite upgrade—“quiet and peaceful,” guests say, with soothing hydrotherapy jets that melt away stress after a day of travel.
At the same time, SureStay Plus is committed to ongoing maintenance and improvements. From prompt resolution of clogged drains to upgrading HVAC systems, the hotel endeavors to ensure every fixture works smoothly. This dedication means that while occasional maintenance challenges may arise, the on-site team responds swiftly to keep your stay as comfortable as possible.
Exceptional, Friendly Service
A hallmark of SureStay Plus is its genuinely caring staff. Time and again, guests describe interactions that feel more like friendly visits than transactions. Monica—the name that lights up countless reviews—exemplifies this spirit with her warm, family-like attentiveness: “She’s extremely sweet and does her job very well.” And if you need extra assistance, Joe is ready to go above and beyond—resetting room temperatures, accommodating late check-ins, and personalizing your stay with a smile. This approachable professionalism ensures you feel known and valued from the moment you arrive.
Dining & Amenities
Start each morning on a high note with the hotel’s complimentary hot breakfast buffet. The make-your-own waffle station is a particular standout—guests delight in crafting golden waffles and topping them with fresh fruit, syrup, or whipped cream. And don’t miss midweek bacon days on Wednesday and Sunday, when crisp strips of bacon fly off the griddle. While seating in the lobby can fill up during peak hours, the friendly breakfast attendants work hard to keep the food hot and the buffet well stocked.
Beyond breakfast, enjoy free high-speed Wi-Fi throughout the property, an on-site business center, and a 24-hour fitness room to help you stay on track with your routine. Complimentary parking and well-lit walkways add extra peace of mind, whether you’re arriving late or heading out early.
Outstanding Value & Pricing
SureStay Plus by Best Western Reading North is designed for travelers who appreciate quality without premium pricing. With nightly rates often starting in the high $80s, you’ll experience all the comforts of a branded hotel—reliable amenities, clean accommodations, and professional service—without the inflated cost. Guests consistently highlight the unbeatable combination of “good value for the price” and “amenities that feel above and beyond.” Whether you’re on a corporate assignment or a weekend getaway, you’ll leave feeling like you got more than your money’s worth.
Safety & Security
Your safety is a top priority. The property is equipped with well-lit parking areas, secure exterior lighting, and 24/7 front-desk coverage to monitor activity and assist with any concerns. While a handful of guests have reported isolated noise or loitering incidents, the hotel management takes every report seriously—working closely with local security teams and reinforcing staff patrols to maintain a comfortable environment for all overnight guests.
Plan Your Stay
Whether you’re visiting family, attending a conference in downtown Reading, or embarking on a Pennsylvania adventure, SureStay Plus by Best Western Reading North delivers a refreshing mix of affordability, comfort, and heartfelt service. From Monica’s welcoming smile at check-in to the sizzle of bacon on a Sunday morning, the hotel strives to create positive, memorable moments at every turn. Book your next stay today and see why so many guests return again—and again—for a dependable, value-driven experience in Reading, PA.
Unique Details About SureStay Plus by Best Western Reading North
Other
- Free Wi-Fi
- Star rating: 2 stars
- Free parking
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Free breakfast
- Air-conditioned
Amenities
- Free Wi-Fi
- Free breakfast
Alternative Local Businesses in Reading, PA
Contact Information for SureStay Plus by Best Western Reading North
Reading, PA 19605
United States of America
County: Berks County
Phone: +1 610-371-0500
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 119 reviews
Review data
5 star reviews
- 62%
4 star reviews
- 23%
3 star reviews
- 3%
2 star reviews
- 3%
1 star reviews
- 10%





