The first question is which utility you have: most of the county is Met-Ed, the towns west and south of Reading are PPL, and gas in Reading is UGI. LIHEAP is the federal heating grant, applied for through the state each winter. Every utility also runs an income-based payment plan, a hardship fund and free weatherization, and each listing says which company it belongs to.
Run a program that helps people?
PPL Electric Utilities runs WRAP, which gives income-eligible customers a no-cost energy assessment, free energy-saving products and energy tips meant to lower electric use over the long term. You…
From PPL Electric Utilities
UGI Utilities runs a Customer Assistance Program, called CAP, that sets your monthly gas or electric payment based on your household income or your average bill, whichever is lower, and forgives part…
From UGI Utilities
Countywide
The Pennsylvania Public Utility Commission publishes guidance and a standard form that customers and medical professionals can use when a medical condition in the household is a reason to keep a…
From Pennsylvania Public Utility Commission
Every rule, cost and phone number here comes from the provider. We are a guide to Berks County, not the program: call before you go. If something is wrong, every service page has a report link, and our corrections policy says what happens next.