HNL Lab Medicine operates a patient service center at the LVHN Health Center in Hamburg, Pennsylvania, located at 700 Hawk Ridge Drive. The site functions as a specimen collection and outpatient laboratory location, where patients referred by a physician, nurse practitioner or other clinician can have blood drawn and other samples collected for diagnostic testing. It sits within a larger health center campus in northern Berks County, which allows patients who are already visiting a physician office, imaging suite or express care service at the same address to complete their lab work during the same trip.
About HNL Lab Medicine
HNL Lab Medicine, formerly known as Health Network Laboratories, is a clinical laboratory organization headquartered in the Lehigh Valley region of eastern Pennsylvania. The company grew out of hospital based laboratory operations connected to Lehigh Valley Health Network and has expanded over the years into an independent regional reference laboratory serving hospitals, physician practices, long term care facilities, employers and individual patients across eastern Pennsylvania and parts of New Jersey. Alongside a central laboratory that performs high volume and specialized testing, the organization maintains a network of neighborhood patient service centers, of which the Hamburg site is one.
The patient service center model separates sample collection from sample analysis. Specimens collected in Hamburg are logged, handled according to defined temperature and timing requirements, and transported by courier to laboratory facilities where the actual testing is performed by medical technologists and reviewed under the supervision of pathologists and doctoral level laboratory directors. This arrangement lets a relatively small storefront style location give patients access to a very broad testing menu, including tests that would not be practical to run on site.
Services and Testing
The Hamburg location handles routine outpatient laboratory needs as well as a number of less common requests. Typical reasons patients visit include:
- Routine blood draws ordered as part of an annual physical or wellness visit, including complete blood counts, comprehensive and basic metabolic panels, lipid panels and hemoglobin A1c testing
- Monitoring for chronic conditions such as diabetes, thyroid disease, kidney disease, high cholesterol and cardiovascular conditions
- Anticoagulation and medication monitoring, including drug level testing where ordered
- Urine collection and urinalysis, culture and sensitivity testing
- Prenatal and fertility related laboratory panels
- Allergy, autoimmune, hormone and infectious disease testing
- Microbiology cultures, pathology and cytology specimen intake
- Specimen drop off for collection kits completed at home, such as stool based screening kits, when arranged through a provider
- Employer and occupational health services, including pre employment and workplace drug screening where offered
- Paternity, DNA and other specialty collections arranged in advance
Because HNL works with a large network of ordering clinicians, the center accepts orders from Lehigh Valley Health Network providers as well as from independent practices and specialists in the surrounding region. Patients who have a written prescription or an electronic order in the system can generally be served. Certain specialized or timed collections, as well as glucose tolerance testing, may require advance scheduling or specific preparation, so calling ahead at 484-425-5281 is worthwhile for anything beyond a standard draw.
Location and Access
Hawk Ridge Drive is situated just off the Route 61 corridor in Hamburg, a short distance from the Interstate 78 interchange. The position makes the center reachable not only for Hamburg residents but also for people traveling from Shoemakersville, Kutztown, Strausstown, Bernville, Auburn, Port Clinton, Orwigsburg and the surrounding rural townships of northern Berks and southern Schuylkill counties. For many patients in these communities, the Hamburg health center is considerably closer than laboratory sites in Reading or Allentown.
The property includes on site parking with designated accessible spaces near the building. The entrance and restroom facilities are wheelchair accessible, and the interior layout of the health center accommodates walkers, wheelchairs and patients who need assistance from a companion. Patients who use paratransit or who are dropped off by a caregiver generally find the approach to the building straightforward.
What to Bring and How to Prepare
Patients visiting a patient service center are usually asked to present the following at check in:
- A photo identification document
- Current insurance cards, including any secondary coverage
- The laboratory order, prescription or requisition from the ordering clinician, unless it has been transmitted electronically
- A list of current medications, which can be relevant to interpretation of certain tests
Some tests require fasting, most commonly lipid panels and fasting glucose, which generally means no food or drink other than water for a set number of hours beforehand. Patients should confirm fasting requirements with the ordering provider rather than assuming, since requirements vary by panel. Drinking water before a blood draw, unless specifically instructed otherwise, tends to make veins easier to access. Patients with a history of dizziness during blood draws, or those who know their veins are difficult, are encouraged to mention it at check in so the phlebotomist can adjust positioning, equipment and technique accordingly.
Hours, Wait Times and Billing
Patient service centers in the HNL network typically open early on weekday mornings and offer limited Saturday morning hours, with walk in service for routine collections. Hours can change, so verifying the current schedule for the Hamburg site through the company website or by phone before traveling is advisable, particularly around holidays. Online appointment options are available for some locations and service types and can reduce time spent waiting.
HNL Lab Medicine bills most major commercial insurance plans as well as Medicare and Medicaid, and the organization publishes information on self pay pricing for patients without coverage or those who prefer to pay directly. Questions about coverage for a specific test, prior authorization requirements or billing statements are handled through the company's patient billing department rather than at the collection site, though staff at the center can point patients in the right direction.
Results and Follow Up
Completed results are reported to the ordering clinician, who remains responsible for interpreting findings and discussing them with the patient. Many results are also accessible to patients through an electronic patient portal, with turnaround ranging from the same day for common chemistry and hematology panels to several days or longer for cultures, send out tests and specialized assays. Patients who do not hear back within the expected timeframe should contact the ordering provider's office first, since results are routed there.