Penn State Health Medical Group - Muhlenberg Family Practice

Overview

Penn State Health Medical Group – Muhlenberg Family Practice in Temple, PA, is a full-service medical clinic offering both family practice and internal medicine care. As part of the Penn State Health network, this practice combines the resources of a leading academic health system with the warmth and accessibility of a community-based clinic. Whether you’re scheduling a routine check-up, seeking chronic disease management, or bringing in a child for their first vaccination, Muhlenberg Family Practice delivers patient-centered care in a welcoming environment.

Patient Experience & Access

At Muhlenberg Family Practice, we understand that timely access to care is the foundation of a positive patient experience. Patients have told us that reaching our office by phone has sometimes been challenging. In response, our front-office leadership is expanding staffing and enhancing phone systems to reduce hold times and ensure your calls are returned promptly. From the moment you call to request an appointment, our goal is to make scheduling straightforward—so you can focus on your health, not on leaving repeated voicemail messages.

A Warm, Supportive Front Desk

First impressions matter. While some patients have reported less-than-ideal interactions at the reception desk, many others appreciate the friendly smiles and helpful guidance they receive upon arrival. Our receptionists undergo regular customer service training, aiming to greet every patient with respect and understanding—whether they speak English, Spanish, or another language. We offer interpreter services on request to make sure that language is never a barrier to quality care.

Efficient Check-In & Reduced Wait Times

Your time is valuable. Although you may occasionally experience longer waits—especially if a provider is conducting a thorough consultation—we continually refine our check-in process to minimize delays. From online pre-registration to electronic reminders, we strive to make your arrival and registration as seamless as possible. When you do wait, know it’s often because your physician is spending those extra minutes listening, diagnosing, and tailoring care just for you.

Expert Clinical Team

Penn State Health Medical Group – Muhlenberg Family Practice is staffed by board-certified family practice physicians and internists, each dedicated to delivering evidence-based, compassionate care:

• Dr. Hasa is widely celebrated for her unhurried, attentive approach. She takes the time to explore every facet of your health story—so you never feel rushed out the door.
• Dr. Adams excels in building long-term relationships, even conducting hour-long consultations with senior patients to ensure they feel truly heard and respected.
• Across our team, you’ll find a blend of clinical expertise and genuine warmth. While experiences can vary by provider, the majority of patients appreciate the depth of knowledge and empathy that defines our practice.

Compassionate Nursing & Ancillary Services

From phlebotomy to immunizations, our clinical support staff is often singled out for their kindness and technical skill. Parents routinely praise our pediatric lab technicians for putting young patients at ease—nailing difficult draws on the first try and transforming a tearful moment into a calm, reassuring experience. Whether you’re here for blood work, routine vitals, or complex medical tests, our nurses and lab team deliver expert service in a comforting, child-friendly atmosphere.

Commitment to Quality & Ongoing Improvement

We take every piece of patient feedback to heart. Negative comments about phone responsiveness, reception behavior, or wait times spark internal process reviews and staff training sessions. Positive highlights—like the care of Dr. Hasa, the compassion of Bethany, or the expert pediatric phlebotomy on display—serve as models for our entire team. Through continuous quality improvement initiatives, we strive to elevate every aspect of your visit, ensuring that each patient’s story inspires better practices for the next.

Serving the Temple, PA Community

Conveniently located in the heart of Temple, PA, Penn State Health Medical Group – Muhlenberg Family Practice is proud to serve patients of all ages throughout Berks County and beyond. We offer:

• Comprehensive family medicine and internal medicine consultations
• Preventive screenings, wellness exams, and immunizations
• Chronic disease management (diabetes, hypertension, asthma, and more)
• On-site lab and phlebotomy services
• Interpreter support to bridge cultural and language gaps

Our practice hours are designed to fit the demands of modern families and busy professionals. With online appointment requests, extended weekday hours, and after-visit summaries that keep you informed, we make it easier than ever to prioritize your health.

Schedule Your Visit

At Penn State Health Medical Group – Muhlenberg Family Practice, every patient matters. Whether you’re a new patient seeking a trusted primary care home or a long-time member of our practice, you can expect personalized attention, clinical excellence, and a team that listens. Call us today at (610) 555-1234 or visit our website to request an appointment. Experience the difference of a practice committed to combining Penn State Health’s world-class standards with the true neighborliness of Temple, PA. We look forward to welcoming you and your family.