Base Service Unit Intake for County Mental Health Services in Berks County
Service Access & Management, Inc. (SAM) runs a Base Service Unit in Berks County that handles authorizations for many types of county-funded services and offers walk-in services for people who need information and referrals for services in their communities. Base Service Units are located in Berks, Franklin/Fulton, Huntingdon/Mifflin/Juniata, Clearfield/Jefferson, and Tioga counties.
Intake is the meeting that starts the process. Its purpose is to gather information about the person seeking service and to make a determination about eligibility. The meeting generally includes an Intake Worker or one of the staff working within a program. Intake staff can explain eligibility for services and can also give information and referrals to other community programs. The meeting may take place as a walk-in at a SAM office or within the community, depending on the needs and preferences of the person.
There are three ways to start, and which ones apply depends on the location:
- walk into the office
- call the office
- complete the Intake Screening Form electronically
Because intake works differently at each SAM location and for each program, contact the site for the county where you live. That office will tell you the location of the intake, the hours of intake, the information you need to bring with you, and whether you will need an appointment.
For Berks County, the numbers listed are 610-236-0530 or 877-236-4600. The corporate office is at 590 Terry Reiley Way, Pottsville, PA 17901, 1-855-737-2223. No Berks County street address or office hours are published, so ask when you call. Questions about County Programs can also be sent by email, but the address is protected from spam software and needs JavaScript turned on to appear.
The services listed are not available in all SAM locations, and the services offered by the Base Service Units vary by location. What intake or these services cost is not stated.
If you are experiencing a crisis, call 9-1-1 for assistance.
Source: sam-inc.org/services/county-programs, read September 18, 2026.
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You will then be provided information on the location of the Intake, the hours of Intake, the information you need to bring with you to the Intake, as well as whether you’ll need an appointment for the Intake.
In Service Access & Management’s words
The Base Service Units within SAM, Inc. involve activities related to authorizations for many types of county-funded services. The Base Service Units offer walk-in services for consumers who need information and referrals for services in their communities. The services offered by the Base Service Units vary by location that you may access those services by walking into the office, call the office, or by completing the Intake Screening Form electronically (link shown below). The Base Service…
Organization
Service Access & Management
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This listing summarizes publicly available information from sam-inc.org/services/county-programs. Last recorded review: September 18, 2026. Contact the provider to confirm eligibility, hours and availability before you go. If something here is wrong, tell us.