Chaar
Chaar in Allentown is a premier pet supply store known for its friendly, knowledgeable staff and extensive selection of pet products and western wear. Customers appreciate the expert boot fittings and exceptional grooming services, especially praised for groomer Kelli's skills.
What people love about Chaar
Groomer Kelli’s Exceptional Service
Multiple reviews single out Kelli by name for her professionalism, calm handling, and consistent grooming results.
Personalized Boot Fitting by Raegan
Raegan’s patient, educational approach to sizing and fitting makes her a memorable asset for customers with challenging needs.
Zany’s Help with Rare Sizes
Zany’s dedication to stocking and sourcing uncommon sizes (e.g., size 15) stands out as a rare and highly valued service.
Darn Tough Socks Selection
The store’s offering of long-lasting, reputable sock brands like Darn Tough is repeatedly highlighted as a unique draw.
Key Themes from Reviews of Chaar
Staff Friendliness & Professionalism
PositiveCustomers consistently praise the welcoming, courteous, and professional demeanor of the staff.
Staff Expertise & Personalized Assistance
PositiveShoppers appreciate the knowledgeable staff who provide tailored fittings, expert recommendations, and patient guidance.
Product Selection & Variety
PositiveCustomers value the wide range of footwear options, pet supplies, and western apparel under one roof.
Pricing & Value
MixedWhile many feel the higher price points are justified by quality and service, others find certain products costly.
Grooming Quality & Consistency
MixedGrooming services are often highly praised—especially by repeat customers—though there are occasional reports of inconsistent outcomes.
Store Atmosphere & Cleanliness
PositiveVisitors remark on the well-kept, organized environment and comfortable shopping atmosphere.
Return & Online Ordering Policies
NegativeCustomers express frustration with the store’s in-person return refund process and online shipping practices.
About Chaar
Chaar in Allentown, PA: Your One-Stop Pet, Outdoor Sports & Western Apparel Destination
Nestled in the heart of Allentown, PA, Chaar brings together everything from premium pet supplies and expert grooming to top-quality boots, western wear, work clothes, and outdoor sports gear. Whether you’re outfitting your furry companion, gearing up for a hike, or seeking the perfect pair of cowboy boots, Chaar’s friendly staff and extensive selection make every visit a delight.
Exceptional Customer Service
At Chaar, warm welcomes and genuine care are as essential as the products on the shelves. Customers frequently mention “good, friendly, knowledgeable service,” from the moment they step through the door. On busy Saturday mornings, guests still receive a heartfelt “good morning” from attentive team members in masks, underscoring the store’s commitment to both safety and genuine human connection. This blend of professionalism and old-fashioned hospitality transforms routine shopping into a memorable experience.
Expert Guidance & Personalized Fittings
Finding the right fit is an art mastered by Chaar’s sales associates. Raegan, for example, takes the time to explain boot sizing in detail, showing customers not just what fits, but why: “She properly sized me for boots, explained why I wear the size I do, and what to look for when selecting a pair.” Kim’s expertise with shoe inserts can entirely change how your boots feel, providing customized comfort for long days on your feet. Zany rounds out this dream team by sourcing rare sizes—customers with 15-size feet appreciate the patience and persistence that brings them the ideal pair.
Unmatched Product Selection
Chaar’s shelves showcase an impressive range: cowboy boots, work boots, hiking and winter boots, plus durable Darn Tough socks that “will last a lifetime.” Western apparel enthusiasts will find hats, belts, and jeans alongside practical work clothes designed for hard labor. Meanwhile, pet owners can browse aisles stocked with food, toys, grooming products, and specialty items that are hard to find elsewhere. In one convenient location, you can outfit both your four-legged friend and yourself for any adventure.
Grooming Excellence
The in-store grooming salon is a highlight for pet parents. Many praise Kelli for her calm demeanor, professionalism, and consistent results: “Love Kelli over in grooming. She does a great job with my two dogs… Best groomer I ever went to.” Repeat customers rely on her so heavily that their pets practically sprint through the door. While one-off inconsistencies—like uneven shaving—have been noted, repeat visits often restore confidence, thanks to Chaar’s responsive team and clean, organized grooming area.
Clean, Organized & Inviting Atmosphere
From the moment you walk in, Chaar’s store atmosphere stands out for its brightness and tidiness. Shoppers frequently comment, “The store is so clean, the workers are so nice,” and “Very nice and clean pet store… a great place to find items you can’t find other places.” Wide aisles, clear signage, and well-stocked shelves create a relaxed browsing environment, whether you’re picking out a new leash or testing on a pair of western boots.
Value, Pricing & Continuous Improvement
Chaar’s commitment to quality comes with price tags that some view as premium—but most agree that the combination of top-tier brands, expert service, and generous warranties makes every dollar well spent. As one customer put it, “Some items are expensive, but you pay for quality, and everything is warranted.” The team is also listening closely to customer feedback on return and refund processes, and is actively refining online ordering and shipping policies to deliver the same level of convenience that defines the in-store experience.
Why Chaar Is Allentown’s Favorite
In a single destination, Chaar merges expert boot fitting, dependable workwear, western flair, pet supply essentials, and grooming excellence. Whether you’re a devoted cowboy boot collector, a weekend hiker, or a pet parent seeking attentive care, Chaar’s friendly professionalism and broad inventory ensure you’ll leave with exactly what you need—and with a smile. Discover why locals call Chaar “the place to go” for quality, variety, and service that goes above and beyond. Visit Chaar in Allentown today and see for yourself how a truly customer-focused store makes all the difference.
Unique Details About Chaar
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- In-store pickup
- Onsite services
- In-store shopping
From the business
- Small business
Alternative Local Businesses in Allentown, PA
Contact Information for Chaar
Allentown, PA 18109
United States of America
County: Lehigh County
Phone: +1 610-437-9978
Website: Visit Website
Customer Reviews
4.5 out of 5 stars
Based on 704 reviews
Review data
5 star reviews
- 71%
4 star reviews
- 18%
3 star reviews
- 4%
2 star reviews
- 2%
1 star reviews
- 5%
Working Hours / Hours of Operation
- Monday:
- 9AM-8PM
- Tuesday:
- 9AM-8PM
- Wednesday:
- 9AM-8PM
- Thursday:
- 9AM-8PM
- Friday:
- 9AM-8PM
- Saturday:
- 10AM-6PM
- Sunday:
- 11AM-5PM



