What people love here...

Groomer Kelli’s Exceptional Service

Multiple reviews single out Kelli by name for her professionalism, calm handling, and consistent grooming results.

Love Kelli over in grooming. She does a great job with my two dogs (husky and shepherd) and they're always happy to go there.
Kelli is calm and patient with your dogs… Best groomer I ever went to.

Key Themes from Reviews

Staff Friendliness & ProfessionalismPositive

Customers consistently praise the welcoming, courteous, and professional demeanor of the staff.

"Good, friendly, knowledgeable service. Very attentive and work hard the service the customer concerns."
"Arrived on a Saturday morning… I was greeted with a good morning from 2 workers… Everyone was wearing masks… Overall the shopping experience was great with good old fashioned customer service."

About Chaar

Chaar in Allentown, PA: Your One-Stop Pet, Outdoor Sports & Western Apparel Destination

Nestled in the heart of Allentown, PA, Chaar brings together everything from premium pet supplies and expert grooming to top-quality boots, western wear, work clothes, and outdoor sports gear. Whether you’re outfitting your furry companion, gearing up for a hike, or seeking the perfect pair of cowboy boots, Chaar’s friendly staff and extensive selection make every visit a delight.

Exceptional Customer Service

At Chaar, warm welcomes and genuine care are as essential as the products on the shelves. Customers frequently mention “good, friendly, knowledgeable service,” from the moment they step through the door. On busy Saturday mornings, guests still receive a heartfelt “good morning” from attentive team members in masks, underscoring the store’s commitment to both safety and genuine human connection. This blend of professionalism and old-fashioned hospitality transforms routine shopping into a memorable experience.

Expert Guidance & Personalized Fittings

Finding the right fit is an art mastered by Chaar’s sales associates. Raegan, for example, takes the time to explain boot sizing in detail, showing customers not just what fits, but why: “She properly sized me for boots, explained why I wear the size I do, and what to look for when selecting a pair.” Kim’s expertise with shoe inserts can entirely change how your boots feel, providing customized comfort for long days on your feet. Zany rounds out this dream team by sourcing rare sizes—customers with 15-size feet appreciate the patience and persistence that brings them the ideal pair.

Unmatched Product Selection

Chaar’s shelves showcase an impressive range: cowboy boots, work boots, hiking and winter boots, plus durable Darn Tough socks that “will last a lifetime.” Western apparel enthusiasts will find hats, belts, and jeans alongside practical work clothes designed for hard labor. Meanwhile, pet owners can browse aisles stocked with food, toys, grooming products, and specialty items that are hard to find elsewhere. In one convenient location, you can outfit both your four-legged friend and yourself for any adventure.

Grooming Excellence

The in-store grooming salon is a highlight for pet parents. Many praise Kelli for her calm demeanor, professionalism, and consistent results: “Love Kelli over in grooming. She does a great job with my two dogs… Best groomer I ever went to.” Repeat customers rely on her so heavily that their pets practically sprint through the door. While one-off inconsistencies—like uneven shaving—have been noted, repeat visits often restore confidence, thanks to Chaar’s responsive team and clean, organized grooming area.

Clean, Organized & Inviting Atmosphere

From the moment you walk in, Chaar’s store atmosphere stands out for its brightness and tidiness. Shoppers frequently comment, “The store is so clean, the workers are so nice,” and “Very nice and clean pet store… a great place to find items you can’t find other places.” Wide aisles, clear signage, and well-stocked shelves create a relaxed browsing environment, whether you’re picking out a new leash or testing on a pair of western boots.

Value, Pricing & Continuous Improvement

Chaar’s commitment to quality comes with price tags that some view as premium—but most agree that the combination of top-tier brands, expert service, and generous warranties makes every dollar well spent. As one customer put it, “Some items are expensive, but you pay for quality, and everything is warranted.” The team is also listening closely to customer feedback on return and refund processes, and is actively refining online ordering and shipping policies to deliver the same level of convenience that defines the in-store experience.

Why Chaar Is Allentown’s Favorite

In a single destination, Chaar merges expert boot fitting, dependable workwear, western flair, pet supply essentials, and grooming excellence. Whether you’re a devoted cowboy boot collector, a weekend hiker, or a pet parent seeking attentive care, Chaar’s friendly professionalism and broad inventory ensure you’ll leave with exactly what you need—and with a smile. Discover why locals call Chaar “the place to go” for quality, variety, and service that goes above and beyond. Visit Chaar in Allentown today and see for yourself how a truly customer-focused store makes all the difference.

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About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • In-store pickup
  • Onsite services
  • In-store shopping

From the business

  • Small business

Contact Information

1635 Airport Rd
Allentown, PA 18109
United States of America

Website: Visit Website

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Customer Reviews

4.5 out of 5 stars

Based on 704 reviews

Review data

5 star reviews

71%

4 star reviews

18%

3 star reviews

4%

2 star reviews

2%

1 star reviews

5%

Working Hours

Monday:
9AM-8PM
Tuesday:
9AM-8PM
Wednesday:
9AM-8PM
Thursday:
9AM-8PM
Friday:
9AM-8PM
Saturday:
10AM-6PM
Sunday:
11AM-5PM

Location Map