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Petco

4.4(1233 reviews)

What people love here...

Exceptional Aquatics Expertise from Megan

Multiple customers applaud Megan’s deep fish-care knowledge and patient, personalized guidance.

"Megan was very knowledgeable about setting up aquariums and even how to best care for axolotls." (Review 18)
"A+ to the Petco team and Megan." (Review 27)

Key Themes from Reviews

Staff Friendliness & HelpfulnessMixed

Customers report both warmly helpful interactions and rude, unengaged staff, indicating inconsistent service levels.

""On the other hand, I asked a quick question to a woman… and she looked visibly annoyed—if you don’t want to help, just say that." (Review 11)"
""As soon as anyone walks in the store you notice they greet everyone… very welcoming." (Review 14)"

About Petco

Petco – Allentown, PA: Your One-Stop Pet Supply Store

Nestled in the heart of Allentown, PA, Petco stands out as a premier pet supply store, offering everything from essential dog and cat provisions to specialty reptile supplies. Whether you’re shopping for a playful puppy, a sleek goldfish, or a curious bearded dragon, this Petco location has you covered. With a clean, well-organized layout and a bright, welcoming atmosphere, it’s no wonder customers call it the “nicest pet store I’ve ever been to.” From tropical fish tanks to treat bars, Petco Allentown brings convenience, expertise, and fun under one roof.

Exceptional Aquatics Department

Fish enthusiasts rave about Petco’s aquatics department. As a dedicated fish store, Petco keeps its tanks sparkling clean and its aquatic inhabitants healthy. Visitors comment on “beautiful displays of all tanks” and appreciate the care that goes into maintaining a thriving tropical fish store. The real star of this department is Megan, whose deep knowledge of aquarium setups and exotic species—everything from goldfish to axolotls—has earned her repeated praise. Whether you’re a seasoned aquarist or setting up your first betta bowl, Megan and her team guide you step by step, ensuring a smooth transition into the world of fish keeping.

Premium Grooming Services

Petco’s in-store grooming salon transforms pets with style and precision. Clients who book appointments with Kelsey highlight her gentle touch, attention to detail, and knack for calming even the most anxious pups: “She was kind, gentle and made them look perfect.” While some customers note that grooming waits can occasionally stretch into hours without timely updates, the quality of the finished cut often wins them over. Petco’s grooming professionals are trained to handle a variety of breeds, ensuring that each furry friend leaves looking and feeling their best.

Pet Health & Veterinary Care

For pet parents seeking affordable wellness services, Petco’s Vetco Clinic offers budget-friendly vaccinations, routine check-ups, and compassionate care. Many families praise the clinic for making essential preventive care accessible: “Great experience every time we bring our fur babies to the Vetco clinic! It’s a blessing for lower income families.” Although some reviewers mention occasional communication hiccups—such as unclear follow-up on test results—the overall sentiment is positive. With transparent pricing and a no-surprise approach to common procedures, Petco helps you keep your pets healthy without breaking the bank.

Store Cleanliness, Atmosphere & Value

Stepping into Petco Allentown, you’re greeted by a spotless, well-lit environment that invites leisurely browsing. Wide aisles, neatly arranged shelves, and clearly marked sections make finding supplies for dogs, cats, reptiles, or small mammals a breeze. Shoppers routinely comment on how “the store is always clean inside and outside,” praising the inviting atmosphere. The in-store treat bar is a particular highlight: pups love sampling snacks, and owners appreciate that the treats are “priced fairly.” When it comes to pricing and value, Petco balances competitive deals—like price matching and member discounts—with transparent sale promotions. While some customers have noted occasional price fluctuations that seem like “fake” markdowns, the store’s online price-match guarantee helps maintain trust.

Stock Availability & Online Accuracy

Pet parents who rely on Petco’s online inventory occasionally face frustration: items listed as out of stock in-store or never arriving on shelves. “Shelves are empty… Either they’re not getting their orders in or not enough staff to stock them,” reads one review. However, the Allentown team is proactive about solving these issues, with staff like Dave going the extra mile—literally—to ensure customer satisfaction. In one memorable instance, Dave not only helped a customer choose the perfect crate but also carried it to the car and set it up. When the crate didn’t work out, he disassembled it and processed a refund on the spot. That level of hands-on support highlights Petco’s dedication to service, even when technology or supply chains stumble.

Why Petco Allentown?

Petco in Allentown, PA, blends the convenience of an all-in-one pet store with the specialized expertise of a fish, goldfish, and reptile store. From tropical fish aficionados guided by Megan’s know-how to grooming clients who swear by Kelsey’s skill, your pet’s needs are in capable hands. Families appreciate the affordable Vetco Clinic, and every visitor delights in a spotless shopping environment. While no business is perfect—staff interactions can vary, and stock levels sometimes lag—Petco’s team consistently demonstrates commitment, problem-solving, and genuine care. Discover why neighbors trust Petco Allentown as their go-to destination for pet supplies, expert advice, and services that keep pets happy, healthy, and looking their best.

Description

Chain with pet food & supplies such as toys, beds & pet technology products, plus medication.

Categories

About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Amenities

  • Wi-Fi

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • In-store pickup
  • Onsite services
  • In-store shopping
  • Same-day delivery

Contact Information

3300 Lehigh St
Allentown, PA 18103
United States of America

Website: Visit Website

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Customer Reviews

4.4 out of 5 stars

Based on 1233 reviews

Review data

5 star reviews

66%

4 star reviews

21%

3 star reviews

6%

2 star reviews

2%

1 star reviews

4%

Working Hours

Monday:
9AM-9PM
Tuesday:
9AM-9PM
Wednesday:
9AM-9PM
Thursday:
9AM-9PM
Friday:
9AM-9PM
Saturday:
9AM-9PM
Sunday:
10AM-7PM

Location Map