
Exceptional Grooming by Melissa
Multiple customers name Melissa specifically for her skill, gentleness, and rapport with difficult or senior pets.
Staff Friendliness & CaringPositive
Customers overwhelmingly praise the warm, attentive, and caring nature of the staff when interacting with both pets and owners.
Country Pet Hideaway: Reinholds, PA’s Premier Pet Boarding & Grooming Destination
Country Pet Hideaway in Reinholds, PA, is more than a pet boarding service and pet groomer—it’s a home-away-from-home where pets are treated like family. Combining top-notch facilities, attentive staff, and specialized care, this locally owned business has earned its reputation as one of Lancaster County’s most trusted pet care providers.
Warm, Caring Staff You Can Trust
From the moment you walk through the door, the friendly faces at Country Pet Hideaway set the tone. “Everyone at Country Pet Hideaway is friendly, helpful and caring!” raves one long-time customer. Whether it’s a wagging tail greeting you at drop-off or a reassuring smile when you’re feeling anxious, the team goes above and beyond. Mindy, in particular, is celebrated for her dedication and genuine love of animals. “Mindy and her team go above and beyond any expectations. They are true animal lovers,” another guest enthuses. This culture of warmth extends to every interaction, ensuring that both pets and owners feel welcomed and supported.
Pristine Facility & Inviting Atmosphere
Cleanliness, order, and comfort create the backdrop for exceptional pet care at Country Pet Hideaway. Guests consistently highlight how spotless and well-maintained the property is: “Beautiful and clean and all pets are taken care of wonderfully🤗.” Sunlit play areas, tidy kennel rows, and hygienic grooming bays convey professionalism and safety. There’s a palpable sense of calm that lets you know your furry friend is in good hands. The aesthetic appeal of the grounds not only makes dropping off and picking up a breeze but also builds confidence that every corner meets rigorous standards.
Stress-Free Boarding & Peace of Mind
Leaving a beloved pet behind can be stressful, but Country Pet Hideaway’s approach turns worry into relief. Owners report coming back to happy, relaxed animals: “Our doggos came home happy and sleepy!” The attentive team monitors each pet’s well-being around the clock, ensuring they receive exercise, cuddles, and rest as needed. Regular updates and photos keep you connected to your companion, so you can truly enjoy your vacation or business trip. As one review puts it, “We always know our dogs are in great hands and we can go away on vacation with peace of mind.”
Expert Grooming with a Personal Touch
Country Pet Hideaway’s grooming services are a hallmark of their offering—designed to pamper every pet, from playful puppies to dignified seniors. Melissa, the head groomer, receives glowing praise: “Melissa is the most caring groomer and the best groomer in at least the state.” She’s lauded for her gentle touch, precision styling, and ability to build trust with nervous or rescue pets. That said, a rare mixed review speaks to the business’s commitment to continuous improvement. One customer noted a less-than-ideal incident but found the staff responsive and eager to make things right. This blend of enthusiasm, expertise, and accountability ensures your pet looks—and feels—their best.
Transparent Pricing & Exceptional Value
Long-time patrons appreciate that Country Pet Hideaway’s rates remain competitive without compromising quality. “We’ve been using them for years and their prices are just now getting to the level of other places,” one family notes. The pricing structure is straightforward and reflects the attentive care and premium amenities provided. Occasional concerns about value tied to isolated incidents are met with thoughtful follow-up, demonstrating the business’s dedication to customer satisfaction and fair resolution.
Personalized Reassurance for Every Pet & Owner
Whether you’re navigating a first-time boarding experience, managing a special-needs rescue, or preparing for a grooming appointment, Country Pet Hideaway tailors its approach to your unique situation. Dee, for example, has become known for her one-on-one support: “Special thanks to Dee for your reassurance!” Her ability to calm both pets and owners alike underscores the personal attention woven through every service. This individualized care extends into detailed consultations, follow-up calls, and flexible drop-off/pick-up scheduling.
Luxury Condo Accommodations for Extended Stays
For dogs needing a little extra comfort or a longer visit, the luxury condos at Country Pet Hideaway offer a private, home-like environment. Spacious, climate-controlled, and furnished with cozy bedding, these condos feel more like a boutique suite than a kennel. “We love the condos for our dog when we go on vacation. She is always excited to go,” one owner shares. This elevated boarding option ensures senior dogs, shy rescues, or pets with special needs enjoy a retreat tailored to their pace and personality.
Why Choose Country Pet Hideaway?
- Unmatched Compassion: A team of animal lovers—led by Mindy, Melissa, and Dee—who form genuine bonds with every guest.
- Spotless, Secure Environment: Beautifully maintained facilities that provide a safe, hygienic space for play, rest, and grooming.
- Comprehensive Services: From expert pet grooming to flexible boarding options, all under one roof.
- Transparent Communication: Regular updates, clear pricing, and personalized support for a worry-free experience.
- Peace of Mind: Knowing your pet is cared for with the same devotion you would offer at home.
Country Pet Hideaway in Reinholds, PA, isn’t just another pet boarding service or pet groomer—it’s a community of devoted professionals committed to your pet’s happiness, health, and well-being. Discover why so many local pet parents trust Country Pet Hideaway to deliver top-tier care with heart. Your companion’s best getaway awaits!
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot

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Reinholds, PA 17569
United States of America
Phone: +1 610-775-2876
Website: Visit Website
4.7 out of 5 stars
Based on 85 reviews
Review data
5 star reviews
- 84%
4 star reviews
- 9%
3 star reviews
- 1%
2 star reviews
- 2%
1 star reviews
- 4%
- Monday:
- 9-10AM,7-8PM
- Tuesday:
- 9-10AM,7-8PM
- Wednesday:
- 9-10AM,7-8PM
- Thursday:
- 9-10AM,7-8PM
- Friday:
- 9-10AM,7-8PM
- Saturday:
- 9-10AM,7-8PM
- Sunday:
- 9-10AM,7-8PM